Re: [mlmmj] make mlmmj silent about delivery problems

[Christian Gleerup <christian.gleerup@swn.nu>]

thanks for the response, it seems like I am quite slow to.

the problem is, I don't really know much about mailserver and
configuration.

I have looked in /etc/postfix/main.cf

and I guess that these values are interesting, perhaps some of you can
recomends some better values.

bounce_queue_lifetime = 2d
minimal_backoff_time = 1800s

would it be better to increase this minimal backoff_time to.. say 1hour,
and maximum to 4 hours?

also, transport_retry_time is not specified, I am running postfix
version 2.5.5 so this seems like it will be 60s

there are no /etc/postfix/bounce.cf, I am not sure if this is important.

Furthermore, this doesn't happen for a lot of customers, we have arround
10k subscribers for a (almost) daily mail. We do get few complaints
about this (1 every 1 or 2 week) the last one complaining actually
contacted the police :(... now unsubscribed.

/Christian


man, 20 06 2011 kl. 12:20 +1000, skrev Ben Schmidt:
> Sorry for the slow response. This isn't my area of expertise, but I'll
> have a go, since nobody else seems to have.
> 
> I don't think there's any way to turn these off, though it's possible
> that deleting the listtext for probes would cause Mlmmj to stop sending
> them. It would also, though, probably stop Mlmmj's ability to probe
> bouncing users and unsubscribe them (which could lead to Mlmmj/your
> domain being considered a spammer, too).
> 
> It seems to me, too, that these are symptomatic of a deeper problem.
> Bounce probes should only be sent if mail does, in fact, bounce, i.e.
> messages get returned to Mlmmj. If the bounce probes are being sent, it
> means that messages are not reaching recipients. Turning off the probes
> wouldn't solve that problem; it would just hide it. It would be better
> to find out why so many mail messages are bouncing. Does your outgoing
> mail server have sensible error behaviour and retry schedule, or is it
> just bouncing too quickly on retryable errors when it shouldn't?
> 
> Cheers,
> 
> Ben.
> 
> 
> 
> On 3/06/11 7:09 PM, Christian Gleerup wrote:
> > Hi list.
> >
> > I have some customers complaining that  they get a lot of mails 40+ pr
> > day, the reason for this is that there has ben some kind of delivery
> > problem, the message saying something like: "some messaged could not be
> > delivered. If you see this things are back to normal."
> >
> > how can i make mlmmj be silent about these delivery problems?
> >
> > /Christian
> 
> 
> 
>