Re: Fwd: RE: To ESS Tech Support

[Fred Gleason <fredg@salemradiolabs.com>]

On Wednesday 18 June 2003 11:39, Paul Davis wrote:

> why not just quote to them the list of audio interface manufacturers
> and chipset makers who have provided the necessary information, and
> then ask them if they want to part of that list or marked as
> "unsupportable". the list is determinable from the matrix on the
> website.

From the general tenor of the responses quoted thus far, I also suspect you're 
dealing with a very junior level employee, who will likely be clueless to 
deal with any question that hasn't been "scripted" in advance.  Key here is 
going to be getting through to the decision maker(s) -- not just "level one" 
tech support.

Cheers!


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