From mboxrd@z Thu Jan 1 00:00:00 1970 Return-Path: Received: (majordomo@vger.kernel.org) by vger.kernel.org via listexpand id S1161615AbXD3FrQ (ORCPT ); Mon, 30 Apr 2007 01:47:16 -0400 Received: (majordomo@vger.kernel.org) by vger.kernel.org id S1161648AbXD3FrQ (ORCPT ); Mon, 30 Apr 2007 01:47:16 -0400 Received: from 1wt.eu ([62.212.114.60]:2429 "EHLO 1wt.eu" rhost-flags-OK-OK-OK-OK) by vger.kernel.org with ESMTP id S1161615AbXD3FrP (ORCPT ); Mon, 30 Apr 2007 01:47:15 -0400 Date: Mon, 30 Apr 2007 07:43:10 +0200 From: Willy Tarreau To: Andi Kleen Cc: "Rafael J. Wysocki" , Linus Torvalds , Adrian Bunk , Diego Calleja , Chuck Ebbert , Linux Kernel Mailing List Subject: Re: Linux 2.6.21 Message-ID: <20070430054306.GW943@1wt.eu> References: <20070426040806.GJ3468@stusta.de> <200704291849.23197.rjw@sisk.pl> <20070429173725.GB30248@one.firstfloor.org> Mime-Version: 1.0 Content-Type: text/plain; charset=us-ascii Content-Disposition: inline In-Reply-To: <20070429173725.GB30248@one.firstfloor.org> User-Agent: Mutt/1.5.11 Sender: linux-kernel-owner@vger.kernel.org X-Mailing-List: linux-kernel@vger.kernel.org On Sun, Apr 29, 2007 at 07:37:25PM +0200, Andi Kleen wrote: > > My personal experience with bugzilla is that it's very unfriendly to > > reporters. IMHO it's suitable for tracking unresolved problems along with > > debug patches, system information etc., but not for _reporting_ new ones. > > What did you find unfriendly? It is too much complicated for new reporters. I remember I sent a patch by mail for NTP to people at ISC, and they asked me to pass through bugzilla because it was important for them to track it. What initially was a 5 minutes email turned to a 30 minutes nightmare with doubts at every click, and it was even difficult for me to attach the patch. Later they replied to me by mail, which I consulted from another address, I replied and was rejected because it was not the same address... I had to be very very motivated to use such a crap. Definitely the tool we need if we want to reduce the number of bug reports! Just my experience as a bug reporter... Willy