From mboxrd@z Thu Jan 1 00:00:00 1970 Return-Path: Received: (majordomo@vger.kernel.org) by vger.kernel.org via listexpand id S1756057AbXKZVUx (ORCPT ); Mon, 26 Nov 2007 16:20:53 -0500 Received: (majordomo@vger.kernel.org) by vger.kernel.org id S1753304AbXKZVUr (ORCPT ); Mon, 26 Nov 2007 16:20:47 -0500 Received: from mailout.stusta.mhn.de ([141.84.69.5]:47061 "EHLO mailhub.stusta.mhn.de" rhost-flags-OK-OK-OK-FAIL) by vger.kernel.org with ESMTP id S1752518AbXKZVUp (ORCPT ); Mon, 26 Nov 2007 16:20:45 -0500 Date: Mon, 26 Nov 2007 22:20:33 +0100 From: Adrian Bunk To: "Rafael J. Wysocki" Cc: LKML , Andrew Morton , Linus Torvalds , Bartlomiej Zolnierkiewicz Subject: Re: [RFC][PATCH] Update REPORTING-BUGS Message-ID: <20071126212033.GC917@stusta.de> References: <200711252157.10212.rjw@sisk.pl> <200711260104.25911.rjw@sisk.pl> <20071126000644.GA6538@stusta.de> <200711260151.38572.rjw@sisk.pl> MIME-Version: 1.0 Content-Type: text/plain; charset=utf-8 Content-Disposition: inline In-Reply-To: <200711260151.38572.rjw@sisk.pl> User-Agent: Mutt/1.5.17 (2007-11-01) Sender: linux-kernel-owner@vger.kernel.org X-Mailing-List: linux-kernel@vger.kernel.org On Mon, Nov 26, 2007 at 01:51:37AM +0100, Rafael J. Wysocki wrote: > On Monday, 26 of November 2007, Adrian Bunk wrote: > > On Mon, Nov 26, 2007 at 01:04:25AM +0100, Rafael J. Wysocki wrote: >... > > > No, it doesn't, as long as the bug reports reach the right place. Now, the > > > question is what's that. > > > > > > IMO, ideally, for each subsystem there should be a mailing list to send bug > > > reports to. The Bugzilla should forward the reports to these lists. On every > > > such list there should be (at least) one person responsible for responding to > > > the bug reports, if no one else responds first, and for forwarding the reports > > > to the appropriate developers. This person should also be responsible for > > > monitoring the status of each bug report sent to his/her list. > > > > After all discussions about crazy bug tracker features we are back at > > the real problem: > > We started to discuss them, because you argued that the Bugzilla in its current > shape was sufficient, which I didn't agree with and tried to give some > arguments. The only real problem with the Bugzilla in it's current shape is that some developers do not use it. > > Where do we find the tree these people grow on? > > That's a good question, but either we find these people, or we'll start losing > users at growing rates. > > I'm afraid that's already happening ... Agreed. :-( > > > _Every_ bug report sent (including invalid ones) should be recorded in a bug > > > tracking system (be it the Bugzilla or whatever else) along with all of it's > > > history (at least, refernces to the bug's history should be stored), no matter > > > how it's been handled. Moreover, a bug can only be resolved as "fixed" if > > > there's a pointer to the exact commit fixing it in the bug's history. > > > > And back we are at crazy bug tracker features... > > No, they are not bug tracker features, but parts of a process that I think we > should have in place. The only real problem in our process is how to get reported bugs fixed. Trying to define some peripheral process things when _the_ central part of the process is missing simply doesn't make much sense. > > > > The only thing that matters is that we get bug reports resolved within a > > > > reasonable amount of time. > > > > > > I'm not sure if that's generally possible: > > > - What about the bugs that take 2 weeks or more to reproduce? > > > - What about the bugs that we _don't_ _know_ how to fix? > > > > We will never get 100% of all bugs fixed. > > > > Let's get back to the fact that we have many bug reports that could be > > fixed within a reasonable amount of time but are not. > > Do you have specific examples? Take e.g. #3938 or #4039 as examples. Both are quite different, but both should be fixable within < 1 month. [1] > Rafael cu Adrian [1] bugs like #4039 might be easier to debug now that git has been written, but even without biseting it should be solvable -- "Is there not promise of rain?" Ling Tan asked suddenly out of the darkness. There had been need of rain for many days. "Only a promise," Lao Er said. Pearl S. Buck - Dragon Seed