From mboxrd@z Thu Jan 1 00:00:00 1970 Return-Path: Received: (majordomo@vger.kernel.org) by vger.kernel.org via listexpand id S1754084AbYDMT1g (ORCPT ); Sun, 13 Apr 2008 15:27:36 -0400 Received: (majordomo@vger.kernel.org) by vger.kernel.org id S1752514AbYDMT10 (ORCPT ); Sun, 13 Apr 2008 15:27:26 -0400 Received: from ogre.sisk.pl ([217.79.144.158]:36830 "EHLO ogre.sisk.pl" rhost-flags-OK-OK-OK-OK) by vger.kernel.org with ESMTP id S1752479AbYDMT1Z (ORCPT ); Sun, 13 Apr 2008 15:27:25 -0400 From: "Rafael J. Wysocki" To: Andrew Morton Subject: Re: Reporting bugs and bisection (was: Re: 2.6.25-rc8: FTP transfer errors) Date: Sun, 13 Apr 2008 21:27:57 +0200 User-Agent: KMail/1.9.6 (enterprise 20070904.708012) Cc: Willy Tarreau , Tilman Schmidt , Valdis.Kletnieks@vt.edu, Mark Lord , David Miller , jesper.juhl@gmail.com, yoshfuji@linux-ipv6.org, jeff@garzik.org, linux-kernel@vger.kernel.org, netdev@vger.kernel.org References: <47FEADCB.7070104@rtr.ca> <20080413184730.GD8474@1wt.eu> <20080413121831.d89dd424.akpm@linux-foundation.org> In-Reply-To: <20080413121831.d89dd424.akpm@linux-foundation.org> MIME-Version: 1.0 Content-Type: text/plain; charset="iso-8859-1" Content-Transfer-Encoding: 7bit Content-Disposition: inline Message-Id: <200804132127.58067.rjw@sisk.pl> Sender: linux-kernel-owner@vger.kernel.org List-ID: X-Mailing-List: linux-kernel@vger.kernel.org On Sunday, 13 of April 2008, Andrew Morton wrote: > On Sun, 13 Apr 2008 20:47:30 +0200 Willy Tarreau wrote: > > > One other thing which might get confusing/frustrating on the > > user side is that currently, Linux is the *only* product which requires > > the bug reporter to find the fault change > > That's because many (probably most) Linux bugs are dependent upon the > hardware which they run on, and developers cannot reproduce the failure on > their hardware. Other software products don't have that problem. > > > That being said.. four or five years ago, developers would often work > closely with the reporter working out why the reporter's failure was > occurring. Several days of back-and-forth. > > We dont' do that as much nowadays - there's a tendency to > > a) throw the problem back at the reporter, often asking them to bisect. > If the reporter is running a distro kernel (eg: Fedora) then that's > quite hard, and often isn't a think they have knowledge to do. So > they'll just disappear. Or > > b) just ignore the report altogether. IMHO we should try to make that difficult.