Re: [Qemu-devel] [qemu-web PATCH v2] add support page

["Daniel P. Berrangé" <berrange@redhat.com>]

On Mon, Sep 09, 2019 at 02:58:42PM +0100, Alex Bennée wrote:
> This is intended to be a useful page we can link to in the banner of
> the IRC channel explaining the various support options someone might
> have.
> 
> Signed-off-by: Alex Bennée <alex.bennee@linaro.org>
> Reviewed-by: Marc-André Lureau <marcandre.lureau@redhat.com>
> 
> ---
> v2
>   - add cleanups suggested by Stefan
> ---
>  support.md | 40 ++++++++++++++++++++++++++++++++++++++++
>  1 file changed, 40 insertions(+)
>  create mode 100644 support.md

I would have expected some other file to be modified to link to this
page from elsewhere on the website too.

> 
> diff --git a/support.md b/support.md
> new file mode 100644
> index 0000000..9174bbb
> --- /dev/null
> +++ b/support.md
> @@ -0,0 +1,40 @@
> +---
> +title: Support
> +permalink: /support/
> +---
> +
> +If you have a support question that is not answered by our
> +[documentation](/documentation) you have a number of options available
> +to you.
> +
> +If the question is specifically about the integration of QEMU with the
> +rest of your Linux distribution you may be better served by asking
> +through your distribution's support channels. This includes questions
> +about a specifically packaged version of QEMU. The QEMU developers are
> +generally concerned with the latest release and the current state of
> +the [master branch](https://git.qemu.org/?p=qemu.git) and do not
> +provide support for QEMU binaries shipped by Linux distributions.
> +
> +Questions about complex configurations of networking and storage are
> +usually met with a recommendation to use management tools like
> +[virt-manager](https://virt-manager.org/) from the [libvirt
> +project](https://libvirt.org/) to configure and run QEMU. Management
> +tools handle the low-level details of setting up devices that most
> +users should not need to learn.
> +
> +* There is a
> +[qemu-discuss@nongnu.org](https://lists.nongnu.org/mailman/listinfo/qemu-discuss)
> +mailing list for user focused questions<br>
> +If your question is more technical or architecture specific you may
> +want to send your question to another of [QEMU's mailing
> +lists](https://wiki.qemu.org/MailingLists)
> +
> +* A lot of developers hang around on IRC (network: irc.oftc.net,
> +channel #qemu)<br> QEMU developers tend to hold normal office hours
> +and are distributed around the world. Please be patient as you may
> +have to wait some time for a response. If you can't leave IRC open and
> +wait you may be better served by a mailing list.
> +
> +* If you think you have found a bug you can report it on [our bug
> +  tracker](https://bugs.launchpad.net/qemu/)<br>
> +Please see our guide on [how to report a bug](/contribute/report-a-bug/)

For this content though:

Reviewed-by: Daniel P. Berrangé <berrange@redhat.com>


Regards,
Daniel
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