Re: Logitech C270 webcam floods the log

[Jean Delvare <jdelvare@suse.de>]

Hi Laurent,

Thank you very much for your quick reply and sorry for getting back to
you only today, your message got moved to a different folder by a
filter rule I did not remember of.

On Wed, 23 Oct 2019 17:20:16 +0300, Laurent Pinchart wrote:
> On Wed, Oct 23, 2019 at 03:18:59PM +0200, Jean Delvare wrote:
> > When my Logitech C270 webcam is plugged in, my kernel log gets filled
> > with this message:
> > 
> > usb 3-4.1: reset high-speed USB device number 4 using xhci_hcd
> > 
> > every 5 seconds. I have the same problem on 3 different Intel-based
> > computers (different generations), using 2 different webcams, same
> > brand "same model".
> >
> > Is Logitech doing crappy hardware these days, or are we doing something
> > wrong? Is there any way to know the reason that triggers the reset?  
> 
> Is this before or after the uvcvideo driver gets involved ? One easy way
> to check is to move the uvcvideo.ko module out of the way so that it
> doesn't get loaded automatically (or just blacklist it in
> /etc/modprobe.d/) and then plug the camera.

I did as you suggested and it turns out that the "reset high-speed USB
device" messages are not printed originally, they start being printed
right after the uvcvideo kernel driver gets loaded. So that would be a
problem with the uvcvideo driver?

When unloading the uvcvideo driver, there's one more "reset high-speed
USB device" message and then no more.

For what it's worth, 2 things worth noting in the kernel log when the
device is being detected:

usb 3-12: set resolution quirk: cval->res = 384
(...)
uvcvideo: Found UVC 1.00 device <unnamed> (046d:0825)

"<unnamed>" seems weird. On the other hand lsusb properly lists it as:

Bus 003 Device 004: ID 046d:0825 Logitech, Inc. Webcam C270

I an older C270 webcam (3 year old, different package) connected to
another machine, USB device ID is the same, I compared the verbose
output of lsusb and one difference stands out:

     Interface Descriptor:
       bLength                 9
       bDescriptorType         4
       bInterfaceNumber        1
       bAlternateSetting       0
       bNumEndpoints           0
       bInterfaceClass        14 Video
       bInterfaceSubClass      2 Video Streaming
       bInterfaceProtocol      0 
       iInterface              0 
       VideoStreaming Interface Descriptor:
         (...)
-        bmaControls( 0)                    27
-        bmaControls( 1)                    27
-        bmaControls( 2)                    27
+        bmaControls( 0)                     0
+        bmaControls( 1)                     4
+        bmaControls( 2)                     4

(- is the new webcam, + is the old one)

I don't know if this tells anything useful though.

Thanks,
-- 
Jean Delvare
SUSE L3 Support