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From: Bandhan Pramanik <bandhanpramanik06.foss@gmail.com>
To: linux-wireless@vger.kernel.org, linux-pci@vger.kernel.org,
	ath10k@lists.infradead.org
Subject: Packet loss with QCA9377 (ath10k) on ASUS VivoBook E410KA
Date: Fri, 1 Aug 2025 00:09:01 +0530	[thread overview]
Message-ID: <2b41300c-2034-4cad-8549-2622c224330f@gmail.com> (raw)

Hello,

I'm helping someone who was having trouble with their Wi-Fi on Asus 
VivoBook E410KA. The device uses the QCA9377 Wireless Chip.

The device suffered from a single packet loss within 33 seconds while 
running a continuous ping. There might be some PCIe-level communication 
problems too.

All the relevant logs can be found here in a redacted form:

First part (ping, hostnamectl, ip addr, lspci): 
https://gist.github.com/BandhanPramanik/7eefd192c3a728d2473687a786fbbc01/raw/e77f0fa1cf35c748730df220b0057399ac78f539/miscellaneous

Second part (cat /proc/interrupts, modinfo ath10k_pci): 
https://gist.github.com/BandhanPramanik/7eefd192c3a728d2473687a786fbbc01/raw/e77f0fa1cf35c748730df220b0057399ac78f539/miscellaneous%25202

dmesg: 
https://gist.github.com/BandhanPramanik/7eefd192c3a728d2473687a786fbbc01/raw/e77f0fa1cf35c748730df220b0057399ac78f539/dmesg

We’re not sure if this is a driver issue, a firmware problem, or maybe 
something hardware-specific.

Has anyone seen something similar with this chip? Any tips on how to 
troubleshoot or fix the packet loss?

Thanks,

Bandhan Pramanik

বন্ধন প্রামাণিক



             reply	other threads:[~2025-07-31 18:41 UTC|newest]

Thread overview: 6+ messages / expand[flat|nested]  mbox.gz  Atom feed  top
2025-07-31 18:39 Bandhan Pramanik [this message]
2025-08-06 20:40 ` Packet loss with QCA9377 (ath10k) on ASUS VivoBook E410KA Bjorn Helgaas
2025-08-07  6:03   ` Bandhan Pramanik
2025-08-07  8:23     ` Manivannan Sadhasivam
2025-08-07 22:04       ` Bandhan Pramanik
2025-08-27 17:28         ` Bandhan Pramanik

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