From mboxrd@z Thu Jan 1 00:00:00 1970 From: Ralph Gesler Subject: Re: Strange shutdown problem with KDE2.2.2. Date: Mon, 15 Apr 2002 13:42:16 -0700 Sender: linux-newbie-owner@vger.kernel.org Message-ID: <3CBB3B28.74AA68F0@pacificnet.net> References: <2.2.32.20020414192256.00ca4358@[192.168.1.23]> Mime-Version: 1.0 Content-Transfer-Encoding: 7bit Return-path: List-Id: Content-Type: text/plain; charset="us-ascii" To: Ray Olszewski Cc: linux-newbie@vger.kernel.org Ray Olszewski wrote: > > At 07:13 PM 4/14/02 +0000, Richard Adams wrote: > >On Sunday 14 April 2002 13:02, Ola Theander wrote: > >> Dear subscribers. > >> > >> I'm running a SuSE 7.3 Professional Linux installation with KDE 2.2.2 on my > >> Dell Inspiron 8000. Unfortunately I have a problem when I'm shutting down > >> KDE somtimes the shutdown result in some very strange graphical effect, it > >> looks pretty much like a sheet of papper burning into ashes. After that the > >> computer locks and I have to turn of the power. The problem occurs pretty > >> unprovoked, I could have runned a normal KDE session and when I turn of the > >> KDE the problem occurs. > >> > >> Any help on this matter would be greatly appciciated. > > > >You say locks, have you tryed ctrl-alt-backspace to escape from X.?? > >If you have a network, can you ping the (locked)-machine from another host.? > >And forall what kernel do you have running.?? > > The symption as described doesn't suggest anything to me, but, like Richard, > I wonder how thoroughly "locked" the computer is. Beyond his question: > > can you CRTL-ALT-F* to a command-line vt (assuming > you have some running)? > > can you establish a telnet or ssh connection (assuming > you have the relevant servers running)? [This may > be the most important one, since if you can do a > remote connection, you can find out all the usual > things about the state of the host.] > > can you still connect to any other services you have running > (e.g., SMTP, DNS, HTTP, ident ... I don't really know > what you use the host for so these are wild guesses)? > > does the host still respond to pings (I guess Richard already > asked this one)? > > After you reboot, do the logs contain any useful information from KDE or > from X itself? > > How much memory does the system have? (Actual RAM and swap) > I have no answer to this problem (it has happened to me several time), but I can provide some additional information. Hopefully someone will be able to suggest where to look the next time this occurs. I am running SuSE 7.2 with a 2.4.4 kernel and KDE 2.2.1. Note that as I rember I also saw this happen a couple of times with a 2.2.x kernel and an earlier version of KDE. * When this event occurs the local keyboard and mouse is locked. Therefore X can not be terminated by cont+alt+backspace nor can a switch to another terminal. * I can login via ssh from another syster and execute commands. Before anyone asks, I have killed all processes, I think, associated with KDE and X. However, the keyboard, mouse and screen on the effected system remain locked. After su to root I have tried halting the system, but only a partial halt is made. By this I mean a system going down message is received at the log in terminal and network connection is lost and the locked system never reaches run level 0. After a manual reset of the system fschk is run on all partitions during reboot so that it appears the shutdown process occurs prion to unmounting. I have not been able to find anything in the logs indicating any problem detected by KDE, X or the kernel. My guess at this time is some locking process has occured, but I have no idea where to start looking..Therfore it is not clear where this problem lies .ie kernel, X or KDE. Hopefully someone will have some suggestions of where to look, what debug funtions to use, or ? that I can do the next time this occurs so that a meaningful bug report can be made to the developers. Since this happens rarely, it may be awhile before I can provide any further information other than what I have forgotten to mention. Ralph Gesler - To unsubscribe from this list: send the line "unsubscribe linux-newbie" in the body of a message to majordomo@vger.kernel.org More majordomo info at http://vger.kernel.org/majordomo-info.html Please read the FAQ at http://www.linux-learn.org/faqs