From mboxrd@z Thu Jan 1 00:00:00 1970 From: Hans Reiser Subject: Re: when distros do not support official Marcelo kernels they are not being team players Date: Tue, 04 Feb 2003 13:09:43 +0300 Message-ID: <3E3F9167.8090705@namesys.com> References: <20030131115333.GC15359@marowsky-bree.de> <3E3A67AE.4050601@namesys.com> <20030131122147.GE15359@marowsky-bree.de> <3E3A6D76.7080300@namesys.com> <86lm0xpmho.fsf@trasno.mitica> <3E3E7A95.1050908@namesys.com> <1044284001.15685.358.camel@tiny.suse.com> <3E3EBA3F.7060806@namesys.com> <1044300746.15684.428.camel@tiny.suse.com> <3E3EC7EC.8090005@namesys.com> <20030203203439.GA4251@marowsky-bree.de> <200302040224.h142OJa0030111@turing-police.cc.vt.edu> <3E3F26D6.4070009@emageon.com> Mime-Version: 1.0 Content-Transfer-Encoding: 7bit Return-path: list-help: list-unsubscribe: list-post: Errors-To: flx@namesys.com In-Reply-To: List-Id: Content-Type: text/plain; charset="us-ascii"; format="flowed" To: Matthias Andree Cc: reiserfs-list@namesys.com Matthias Andree wrote: >Brian Tinsley writes: > > > >>I'll even weigh in here and bet anything that the other 67% can be >>disposed as garbage. As bad as 1st level support can often be in *any* >>organization, they more often than not serve their purpose and weed out >>the riff-raff. >> >> > >67% of what they get in total, likely. > >67% of the reports that developers and administrators send them, no. > > > Developers are not magical beasts immune to error. 33% being real errors would be expectable. This is not to say that they have enough staff to handle all their real error reports though.... Remember that with open source, there is not a lot of money floating around at companies like SuSE, Mandrake, etc. If you aren't offering to pay them to fix the bug, can they really afford to fix every bug reported? Probably not is my guess. Namesys fixes every bug, but filesystem developers are unusual because our product has to be zero defect or no one wants to use it. Send bug reports to developers listed in the source code, not distros. -- Hans