Re: Re: ACER Aspire 5000 <- Will these bios bugs ever be fixed?

[Carl-Daniel Hailfinger <c-d.hailfinger.devel.2005-hi6Y0CQ0nG0@public.gmane.org>]

Alan Cox schrieb:
> On Mer, 2005-08-31 at 10:52 +0200, Erik Slagter wrote:
> 
>>Dell is even worse. If you tell them you run Linux on your laptop they
>>will try to convince you it may damage your hardware and you won't get
>>any guarantee whatsoever etc. (this in reply to a simple purely hardware
>>based question)
> 
> 
> Random Dell techies might. If you've got specific demonstrable BIOS bugs
> in modern Dell laptops make sure the Dell Linux folks get them but in an
> easy to reproduce form, or with a fix. If you can get something through
> to the Dell BIOS people my experience so far is that it actually gets
> fixed. Getting something that far into Dell is "interesting"

For many vendors, contacting some higher-level staff at trade fairs gets
you better contacts than any other method. Especially if you offer to
supply a detailed technical description of the problem and tell them
their engineering will find a solution inside that description. Keep
the email address of the person you talked to and regularly bug them
if the problem persists.


Regards,
Carl-Daniel
-- 
http://www.hailfinger.org/


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