From: Steffen Sledz <sledz@dresearch-fe.de>
To: Denys Dmytriyenko <denis@denix.org>
Cc: "meta-ti@yoctoproject.org" <meta-ti@yoctoproject.org>
Subject: Re: Tracking of Texas Instruments DM81xx related bugs
Date: Tue, 12 Jun 2012 07:53:37 +0200 [thread overview]
Message-ID: <4FD6D961.6030905@dresearch-fe.de> (raw)
In-Reply-To: <20120611212503.GB30300@denix.org>
Hi Denys!
On 11.06.2012 23:25, Denys Dmytriyenko wrote:
> On Mon, Jun 11, 2012 at 04:15:05PM +0200, Steffen Sledz wrote:
>> Because Texas Instruments is not able or willing to provide a useful issue
>> tracker (not even for commercial customers like our company) we decided to
>
> Steffen,
>
> That is because meta-ti is not a Customer Support channel. If you, as a
> commercial customer, have issues with TI products, please use one of the many
> means of contacting the official TI Customer Support:
> http://www.ti.com/general/docs/dsnsuprt.tsp
We tried all these other channels for half a year. We reported problems via the TI e2e forum, via our TI FAE, via our distributor. We met the TI guys at the Embedded World in Nürnberg (hi Roger!).
Without any success! All we have is a switch device we sent to TI UK to reproduce a bug, which they forwarded somewhere to India, and we've never seen it again. :(
This public issue tracker is our last hope to get help from TI and the community.
> On the other hand, meta-ti is a community project to integrate existing
> components for TI "Embedded Processor" platforms into a BSP layer for
> OpenEmbedded-Core and Yocto Projects.
Regards,
Steffen
--
DResearch Fahrzeugelektronik GmbH
Otto-Schmirgal-Str. 3, 10319 Berlin, Germany
Tel: +49 30 515932-237 mailto:sledz@dresearch-fe.de
Fax: +49 30 515932-299
Geschäftsführer: Dr. Michael Weber, Werner Mögle;
Amtsgericht Berlin Charlottenburg; HRB 130120 B;
Ust.-IDNr. DE273952058
next prev parent reply other threads:[~2012-06-12 5:53 UTC|newest]
Thread overview: 7+ messages / expand[flat|nested] mbox.gz Atom feed top
2012-06-11 14:15 Tracking of Texas Instruments DM81xx related bugs Steffen Sledz
2012-06-11 21:25 ` Denys Dmytriyenko
2012-06-11 21:53 ` Tomas Frydrych
2012-06-11 22:28 ` Denys Dmytriyenko
2012-06-12 5:53 ` Steffen Sledz [this message]
2012-06-19 14:17 ` Thilo Fromm
2012-06-26 1:18 ` Denys Dmytriyenko
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