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From: bugzilla-daemon@bugzilla.kernel.org
To: linux-pm@vger.kernel.org
Subject: [Bug 103351] New: Machine check exception on Broadwell quad-core with SpeedStep enabled
Date: Sun, 23 Aug 2015 13:45:11 +0000	[thread overview]
Message-ID: <bug-103351-137361@https.bugzilla.kernel.org/> (raw)

https://bugzilla.kernel.org/show_bug.cgi?id=103351

            Bug ID: 103351
           Summary: Machine check exception on Broadwell quad-core with
                    SpeedStep enabled
           Product: Power Management
           Version: 2.5
    Kernel Version: 4.2rc7
          Hardware: x86-64
                OS: Linux
              Tree: Mainline
            Status: NEW
          Severity: normal
          Priority: P1
         Component: cpufreq
          Assignee: linux-pm@vger.kernel.org
          Reporter: kris7topher@gmail.com
        Regression: No

On my MSI GE62 2QE Apache Pro laptop with an Intel Core i7 5700HQ processor, I
am having machine check exceptions appearing randomly when SpeedStep is enabled
in the BIOS. I can trigger them quite reliable by running M-x package-install
in emacs, but they also occur without any specific reason.

The bug can be triggered with the 4.2rc7-mainline kernel, as well as the Arch
Linux 4.1.6-1 and 3.14.51-1-lts kernels. Booting with intel_pstate=disable does
not solve the problem, only disable SpeedStep in the BIOS altogether does (but
that also prevents CPU scaling to be done). After booting with mce=3 to ignore
the machine check exception, I managed to capture the following error message:

CPU 2: Machine Check Exception: 5 Bank: 4 be00000000800400
RIP !INEXACT! 10:<ffffffff81045de2> {acpi_processor_ffh_cstate_enter+0x92/0xc0}
TSC 41979f424e MISC 7fc7ff2e82b9
PROCESSOR 0:40671 TIME 1439935114 SOCKET 0 APIC 4 microcode d

After this error, the affected CPU core reports numerous stalls, and the system
remains unusable. Unfortunately, the output of mcelog ("Hardware event. This is
not a software error.") did not enlighten me.

The issue seems to be connected to the stability issue of the Core i7 5775C
processor, which was reported by Phoronix along a workaround
athttp://www.phoronix.com/scan.php?page=news_item&px=core-i7-5775c-oc-fixed-mode

I also tested the system with memtest86, which did not report any errors in 8
passes. Running Windows 10 x64 Education on the machine (and some CPU and
memory intensive scientific computing on it) also remains stable without any
anomalies.

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             reply	other threads:[~2015-08-23 13:45 UTC|newest]

Thread overview: 111+ messages / expand[flat|nested]  mbox.gz  Atom feed  top
2015-08-23 13:45 bugzilla-daemon [this message]
2015-08-24 12:22 ` [Bug 103351] Machine check exception on Broadwell quad-core with SpeedStep enabled bugzilla-daemon
2015-08-30 18:28 ` bugzilla-daemon
2015-08-31  5:55 ` bugzilla-daemon
2015-08-31  8:15 ` bugzilla-daemon
2015-09-01  2:08 ` bugzilla-daemon
2015-09-01  2:38 ` bugzilla-daemon
2015-09-03 22:22 ` bugzilla-daemon
2015-09-04 13:51 ` bugzilla-daemon
2015-09-04 16:06 ` bugzilla-daemon
2015-09-11 10:09 ` bugzilla-daemon
2015-09-14  0:32 ` bugzilla-daemon
2015-09-22 10:48 ` bugzilla-daemon
2015-09-26  3:03 ` bugzilla-daemon
2015-09-28 14:23 ` bugzilla-daemon
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2015-09-29  0:47 ` bugzilla-daemon
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2015-11-25 18:49 ` bugzilla-daemon
2015-12-14 23:07 ` bugzilla-daemon
2016-01-09 23:40 ` bugzilla-daemon
2016-05-09  5:57 ` bugzilla-daemon
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2016-05-10  5:38 ` bugzilla-daemon

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