[Bug 198975] Highpoint 840A RocketRAID Controller and drives are NOT detected by SCSI_HPTIOP kernel module

[bugzilla-daemon@kernel.org]

https://bugzilla.kernel.org/show_bug.cgi?id=198975

Carol Jams (adnanshaoun582@gmail.com) changed:

           What    |Removed                     |Added
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                 CC|                            |adnanshaoun582@gmail.com

--- Comment #8 from Carol Jams (adnanshaoun582@gmail.com) ---
(In reply to Jaym12 from comment #7)
> I fixed this error(In reply to Matthias Lippert from comment #0)
> > Hello,
> > 
> > This is my first kernel bugzilla report, so please have mercy ;-)
> > 
> > My freshly bought Highpoint 840A RocketRAID Controller and its 8 connected
> > "Samsung 860 EVO" ssd harddrives are NOT detected by the "SCSI_HPTIOP"
> > kernel low-level scsi driver module, but it seems to be the smaller brother
> > of the already from kernel supported 3740A RocketRAID controller by
> > Highpoint.
> > The only differnence seems to be that the 840A supports only 6Gb/s per
> > channel.
> > Thats is also confirmed by the top down view onto the expansion card.
> > In the upper right corner you can see the described dual product markings
> > "RocketRAID 3740A/840A", so the layout and most likely also the raid
> > processor of the controller has been used at least twice by Highpoint.
> > My controllers firmware is the recent 1.0.0 version.
> > I couldnt find any other driver module that is matching my controller more
> > closely.
> > The current published linux drivers by highpoint are useless under (Gentoo)
> > Linux.
> > The controller and its connected drives are working flawlessy under Windows
> > 10, so its not damaged. I am using a "Gigabyte X99-SLI" motherboard with
> > recent F24a bios version.
> > I am also willingly able to provide regular dump logs to kernel developers
> > for driver debugging.
> > 
> > I would be VERY thankful for including support into the next kernel for
> this
> > cool piece of hardware!
> > 
> > 
> > Top-down view onto the expansion card:
> > 
> > https://www.bhphotovideo.com/images/images1000x1000/
> > highpoint_rocketraid_3740a_12gb_s_pcie_1269779.jpg
> > 
> > 
> > dmesg outputs only this, then nothing else related to my controller:
> > 
> > RocketRAID 3xxx/4xxx Controller driver v1.10.0
> > 
> > 
> > lspci -kvv outputs this:
> > 
> > 02:00.0 RAID bus controller: HighPoint Technologies, Inc. Device 0840 (rev
> > a1)
> >         Subsystem: HighPoint Technologies, Inc. Device 0000
> >         Physical Slot: 6
> >         Control: I/O+ Mem+ BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr-
> > Stepping- SERR+ FastB2B- DisINTx-
> >         Status: Cap+ 66MHz- UDF- FastB2B- ParErr- DEVSEL=fast >TAbort-
> > <TAbort- <MAbort- >SERR- <PERR- INTx-
> >         Latency: 0, Cache Line Size: 32 bytes
> >         Interrupt: pin A routed to IRQ 11
> >         NUMA node: 0
> >         Region 0: Memory at d0900000 (64-bit, prefetchable) [size=1M]
> >         Region 4: Memory at d0a00000 (64-bit, prefetchable) [size=256K]
> >         Expansion ROM at dfe00000 [disabled] [size=128K]
> >         Capabilities: [80] Power Management version 3
> >                 Flags: PMEClk- DSI- D1+ D2- AuxCurrent=0mA
> > PME(D0+,D1+,D2-,D3hot+,D3cold-)
> >                 Status: D0 NoSoftRst- PME-Enable- DSel=0 DScale=0 PME-
> >         Capabilities: [90] MSI: Enable- Count=1/32 Maskable+ 64bit+
> >                 Address: 0000000000000000  Data: 0000
> >                 Masking: 00000000  Pending: 00000000
> >         Capabilities: [b0] MSI-X: Enable- Count=18 Masked-
> >                 Vector table: BAR=0 offset=00038000
> >                 PBA: BAR=0 offset=00039000
> >         Capabilities: [c0] Express (v2) Endpoint, MSI 00
> >                 DevCap: MaxPayload 512 bytes, PhantFunc 0, Latency L0s
> > <128ns, L1 <2us
> >                         ExtTag- AttnBtn- AttnInd- PwrInd- RBE+ FLReset-
> > SlotPowerLimit 0.000W
> >                 DevCtl: Report errors: Correctable- Non-Fatal- Fatal-
> > Unsupported-
> >                         RlxdOrd- ExtTag- PhantFunc- AuxPwr- NoSnoop+
> >                         MaxPayload 256 bytes, MaxReadReq 512 bytes
> >                 DevSta: CorrErr+ UncorrErr- FatalErr- UnsuppReq+ AuxPwr-
> > TransPend-
> >                 LnkCap: Port #0, Speed 8GT/s, Width x8, ASPM L0s L1, Exit
> > Latency L0s <128ns, L1 <2us
> >                         ClockPM- Surprise- LLActRep- BwNot- ASPMOptComp+
> >                 LnkCtl: ASPM Disabled; RCB 64 bytes Disabled- CommClk-
> >                         ExtSynch- ClockPM- AutWidDis- BWInt- AutBWInt-
> >                 LnkSta: Speed 8GT/s, Width x8, TrErr- Train- SlotClk-
> > DLActive- BWMgmt- ABWMgmt-
> >                 DevCap2: Completion Timeout: Range B, TimeoutDis+, LTR-,
> > OBFF Not Supported
> >                 DevCtl2: Completion Timeout: 50us to 50ms, TimeoutDis-,
> > LTR-, OBFF Disabled
> >                 LnkCtl2: Target Link Speed: 8GT/s, EnterCompliance-
> SpeedDis-
> >                          Transmit Margin: Normal Operating Range,
> > EnterModifiedCompliance- ComplianceSOS-
> >                          Compliance De-emphasis: -6dB
> >                 LnkSta2: Current De-emphasis Level: -6dB,
> > EqualizationComplete+, EqualizationPhase1+
> >                          EqualizationPhase2+, EqualizationPhase3+,
> > LinkEqualizationRequest-
> >         Capabilities: [100 v2] Advanced Error Reporting
> >                 UESta:  DLP- SDES- TLP- FCP- CmpltTO- CmpltAbrt- UnxCmplt-
> > RxOF- MalfTLP- ECRC- UnsupReq- ACSViol-
> >                 UEMsk:  DLP- SDES- TLP- FCP- CmpltTO- CmpltAbrt- UnxCmplt-
> > RxOF- MalfTLP- ECRC- UnsupReq- ACSViol-
> >                 UESvrt: DLP+ SDES+ TLP- FCP+ CmpltTO- CmpltAbrt- UnxCmplt-
> > RxOF+ MalfTLP+ ECRC- UnsupReq- ACSViol-
> >                 CESta:  RxErr- BadTLP- BadDLLP- Rollover- Timeout-
> > NonFatalErr-
> >                 CEMsk:  RxErr- BadTLP- BadDLLP- Rollover- Timeout-
> > NonFatalErr+
> >                 AERCap: First Error Pointer: 00, GenCap+ CGenEn- ChkCap+
> > ChkEn-
> >         Capabilities: [300 v1] #19
> > 
> > 
> > Highpoints 800er series RocketRAID website:
> > 
> > http://www.highpoint-tech.com/USA_new/series-rr800-overview.htm
> > 
> > 
> > Highpoints 3700er series RocketRAID website:
> > 
> http://www.highpoint-tech.com/USA_new/series-rr3700-overview.htm
> 
> > I have been facing the same issue.
> > https://www.allhdd.com/seagate-st3000lm024-sata-6gbps-hdd/

You can use https://www.allhdd.com/samsung-mz-77q4t0-sata-ssd/ drive it is
working fine for me.

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