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d9443c01a7336-237d98f9968mr203103975ad.26.1750690383294; Mon, 23 Jun 2025 07:53:03 -0700 (PDT) Received: from [127.0.0.1] ([115.187.48.251]) by smtp.gmail.com with ESMTPSA id d9443c01a7336-237d83ce31asm84459365ad.63.2025.06.23.07.53.02 (version=TLS1_3 cipher=TLS_AES_128_GCM_SHA256 bits=128/128); Mon, 23 Jun 2025 07:53:02 -0700 (PDT) Date: Mon, 23 Jun 2025 20:22:57 +0530 From: Bandhan Pramanik To: ath10k@lists.infradead.org, linux-wireless@vger.kernel.org CC: stable@vger.kernel.org Subject: =?US-ASCII?Q?Re=3A_=5Bath10k=5D=5BQCA9377=5D_Firmware_crashes_on_Dell_I?= =?US-ASCII?Q?nspiron_5567_=28IRQ_=2316=2C_all_modern_distro_kernels=29?= User-Agent: Thunderbird for Android In-Reply-To: References: Message-ID: MIME-Version: 1.0 Content-Type: text/plain; charset=utf-8 Content-Transfer-Encoding: quoted-printable X-CRM114-Version: 20100106-BlameMichelson ( TRE 0.8.0 (BSD) ) MR-646709E3 X-CRM114-CacheID: sfid-20250623_075304_593225_DC77CFD5 X-CRM114-Status: GOOD ( 21.52 ) X-BeenThere: ath10k@lists.infradead.org X-Mailman-Version: 2.1.34 Precedence: list List-Id: List-Unsubscribe: , List-Archive: List-Post: List-Help: List-Subscribe: , Sender: "ath10k" Errors-To: ath10k-bounces+ath10k=archiver.kernel.org@lists.infradead.org Hello, An update on the situation=2E I installed Fedora KDE Plasma Spin, and the skip_otp option didn't work th= ere=2E KDE specifically said that the Wi-Fi is still connected but it is no= t connecting to the Internet (confirming my suspicions as true, that the ne= twork interface is not disappearing this time and the Destination Host is u= nreachable, because of the network card)=2E Only the following convoluted (and strictly step-by-step) solution seems t= o potentially work (not tested on my own laptop yet): https://www=2Ereddit= =2Ecom/r/linux/s/8VKDJ6QeP (This solution has been taken from the GitHub Issue of the Pop!_OS repo) I used these exact sequence of steps before, and it worked properly=2E But= this time, I simply wrote the skip_otp option to /etc/modprobe=2Ed, and it= didn't work=2E Reiterating my point: this issue seriously requires urgent attention becau= se it affects all the stable and longterm kernels as of now=2E Thanks, Bandhan Pramanik On 23 June 2025 3:01:08=E2=80=AFam IST, Bandhan Pramanik wrote: > Hello, >=20 > This is to inform all that constant firmware crashes have been seen in > the "Qualcomm Atheros QCA9377 802=2E11ac Wireless Network Adapter", > which was shipped with the Dell Inspiron 5567 laptops=2E This affects > every kernel release, including the stable and the longterm ones=2E >=20 > All the logs have been taken after livebooting an Arch Linux ISO=2E >=20 > Every distro has been tried, and it has been confirmed that some error > of this kind is shown in every distro=2E >=20 > ## Steps to reproduce the issue >=20 > 1=2E Boot/liveboot any Linux ISO through this card (and possibly, this l= aptop)=2E > 2=2E Wi-Fi network interface appears=2E > 3=2E Connect the Wi-Fi router to the computer=2E > 4=2E A few moments/minutes after that, the touchpad stops working, and > the network interface cannot even access the Internet anymore (BUT, > the network interface might disappear, might not disappear)=2E >=20 > ## Affected distros and the necessary workarounds >=20 > This has been the pattern on every distro and their corresponding > kernels (LMDE, Linux Mint, Pop!_OS, Zorin, Kubuntu, KDE Neon, > elementaryOS, Fedora, and even Arch)=2E The fix which made these distros > usable is to add two things: >=20 > - Adding "options ath10k_core skip_otp=3Dy" to a new conf file in /etc/m= odprobe=2Ed=2E > - Adding "pci=3Dnoaer" in GRUB kernel parameters so that the logs are > not flooded with Multiple Correctable Errors=2E >=20 > To defend my case (that it occurs in the other models of Inspiron 5567 > too), I have recently contacted someone running Linux Mint on the same > model=2E The answer was the same: the touchpad and the Wi-Fi stop > simultaneously=2E >=20 > ## Some of the limitations >=20 > The kernel was tainted, but the other things have been properly noted > in case they might provide some useful details=2E As stated, > investigating why IRQ #16 is disabled will probably give us the > answer=2E >=20 > ## Logs provided >=20 > All the logs in a combined manner can be found here: > https://gist=2Egithub=2Ecom/BandhanPramanik/ddb0cb23eca03ca2ea43a1d832a1= 6180 >=20 > - Full dmesg: https://gist=2Egithub=2Ecom/BandhanPramanik/ddb0cb23eca03c= a2ea43a1d832a16180#file-dmesg-log > - Hostnamectl: https://gist=2Egithub=2Ecom/BandhanPramanik/ddb0cb23eca03= ca2ea43a1d832a16180#file-hostnamectl-log > - lspci: https://gist=2Egithub=2Ecom/BandhanPramanik/ddb0cb23eca03ca2ea4= 3a1d832a16180#file-lspci-log > - Modinfo of the driver: > https://gist=2Egithub=2Ecom/BandhanPramanik/ddb0cb23eca03ca2ea43a1d832a1= 6180#file-modinfo-log > - Ping command: > https://gist=2Egithub=2Ecom/BandhanPramanik/ddb0cb23eca03ca2ea43a1d832a1= 6180#file-ping-log > - /proc/interrupts: > https://gist=2Egithub=2Ecom/BandhanPramanik/ddb0cb23eca03ca2ea43a1d832a1= 6180#file-proc_interrupts-log > - IP addr command (Heavily Redacted): > https://gist=2Egithub=2Ecom/BandhanPramanik/ddb0cb23eca03ca2ea43a1d832a1= 6180#file-ip_addr-log >=20 > Lastly, this issue on the GitHub repository of Pop!_OS 'might' be > relevant: https://github=2Ecom/pop-os/pop/issues/1470 >=20 > It would be highly appreciated if the matter were looked into=2E >=20 > Thanks, >=20 > Bandhan Pramanik