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* [Bug 60858] New: [radeon HD 4570m]  Error setting UVD clocks
@ 2013-09-05 15:16 bugzilla-daemon
  2013-09-05 15:20 ` [Bug 60858] " bugzilla-daemon
                   ` (19 more replies)
  0 siblings, 20 replies; 21+ messages in thread
From: bugzilla-daemon @ 2013-09-05 15:16 UTC (permalink / raw)
  To: dri-devel

https://bugzilla.kernel.org/show_bug.cgi?id=60858

            Bug ID: 60858
           Summary: [radeon HD 4570m]  Error setting UVD clocks
           Product: Drivers
           Version: 2.5
    Kernel Version: 3.11
          Hardware: x86-64
                OS: Linux
              Tree: Mainline
            Status: NEW
          Severity: normal
          Priority: P1
         Component: Video(DRI - non Intel)
          Assignee: drivers_video-dri@kernel-bugs.osdl.org
          Reporter: pinak.ahuja@gmail.com
        Regression: No

Created attachment 107431
  --> https://bugzilla.kernel.org/attachment.cgi?id=107431&action=edit
generated using $dmesg > dmesg.txt

I'm using the dell studio 1555 laptop with radeon HD 4570m graphic card.
Running the stable 3.11 kernel with the latest linux-firmware files. I am not
able to play any video using VDPAU regardless of the codec. During boot up
there are a few errors regarding setting UVD clocks

[    8.936898] [drm:radeon_uvd_send_upll_ctlreq] *ERROR* Timeout setting UVD
clocks!
[    9.983683] [drm:radeon_uvd_send_upll_ctlreq] *ERROR* Timeout setting UVD
clocks!
[    9.983695] [drm:r600_uvd_ib_test] *ERROR* radeon: failed to raise UVD
clocks (-110).

I've attached the full dmesg.

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* [Bug 60858] [radeon HD 4570m]  Error setting UVD clocks
  2013-09-05 15:16 [Bug 60858] New: [radeon HD 4570m] Error setting UVD clocks bugzilla-daemon
@ 2013-09-05 15:20 ` bugzilla-daemon
  2013-09-05 15:23 ` bugzilla-daemon
                   ` (18 subsequent siblings)
  19 siblings, 0 replies; 21+ messages in thread
From: bugzilla-daemon @ 2013-09-05 15:20 UTC (permalink / raw)
  To: dri-devel

https://bugzilla.kernel.org/show_bug.cgi?id=60858

Christian König <christian.koenig@amd.com> changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
                 CC|                            |christian.koenig@amd.com

--- Comment #1 from Christian König <christian.koenig@amd.com> ---
Does it work when you disable dpm?

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^ permalink raw reply	[flat|nested] 21+ messages in thread

* [Bug 60858] [radeon HD 4570m]  Error setting UVD clocks
  2013-09-05 15:16 [Bug 60858] New: [radeon HD 4570m] Error setting UVD clocks bugzilla-daemon
  2013-09-05 15:20 ` [Bug 60858] " bugzilla-daemon
@ 2013-09-05 15:23 ` bugzilla-daemon
  2013-09-05 15:24 ` bugzilla-daemon
                   ` (17 subsequent siblings)
  19 siblings, 0 replies; 21+ messages in thread
From: bugzilla-daemon @ 2013-09-05 15:23 UTC (permalink / raw)
  To: dri-devel

https://bugzilla.kernel.org/show_bug.cgi?id=60858

--- Comment #2 from Pinak <pinak.ahuja@gmail.com> ---
(In reply to Christian König from comment #1)
> Does it work when you disable dpm?

No, even with DPM disabled it doesn't work. Do you want a dmesg with DPM
disabled?

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* [Bug 60858] [radeon HD 4570m]  Error setting UVD clocks
  2013-09-05 15:16 [Bug 60858] New: [radeon HD 4570m] Error setting UVD clocks bugzilla-daemon
  2013-09-05 15:20 ` [Bug 60858] " bugzilla-daemon
  2013-09-05 15:23 ` bugzilla-daemon
@ 2013-09-05 15:24 ` bugzilla-daemon
  2013-09-05 15:32 ` bugzilla-daemon
                   ` (16 subsequent siblings)
  19 siblings, 0 replies; 21+ messages in thread
From: bugzilla-daemon @ 2013-09-05 15:24 UTC (permalink / raw)
  To: dri-devel

https://bugzilla.kernel.org/show_bug.cgi?id=60858

--- Comment #3 from Christian König <christian.koenig@amd.com> ---
No, not necessary.

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* [Bug 60858] [radeon HD 4570m]  Error setting UVD clocks
  2013-09-05 15:16 [Bug 60858] New: [radeon HD 4570m] Error setting UVD clocks bugzilla-daemon
                   ` (2 preceding siblings ...)
  2013-09-05 15:24 ` bugzilla-daemon
@ 2013-09-05 15:32 ` bugzilla-daemon
  2013-09-05 15:43 ` bugzilla-daemon
                   ` (15 subsequent siblings)
  19 siblings, 0 replies; 21+ messages in thread
From: bugzilla-daemon @ 2013-09-05 15:32 UTC (permalink / raw)
  To: dri-devel

https://bugzilla.kernel.org/show_bug.cgi?id=60858

--- Comment #4 from Christian König <christian.koenig@amd.com> ---
Can you get me a dump of the registers, 0x0718, 0x071c and 0x0720 using
radeontool?

Something like "sudo radeontool regmatch 0x0718" should do it.

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* [Bug 60858] [radeon HD 4570m]  Error setting UVD clocks
  2013-09-05 15:16 [Bug 60858] New: [radeon HD 4570m] Error setting UVD clocks bugzilla-daemon
                   ` (3 preceding siblings ...)
  2013-09-05 15:32 ` bugzilla-daemon
@ 2013-09-05 15:43 ` bugzilla-daemon
  2013-09-05 15:55 ` bugzilla-daemon
                   ` (14 subsequent siblings)
  19 siblings, 0 replies; 21+ messages in thread
From: bugzilla-daemon @ 2013-09-05 15:43 UTC (permalink / raw)
  To: dri-devel

https://bugzilla.kernel.org/show_bug.cgi?id=60858

--- Comment #5 from Pinak <pinak.ahuja@gmail.com> ---
Here are the dumps of the required registers

# radeontool regmatch 0x0718
0x0718  0x20010004 (536936452)

# radeontool regmatch 0x071c
0x071c  0x021f0000 (35586048)

# radeontool regmatch 0x0720
0x0720  0x10050001 (268763137)

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* [Bug 60858] [radeon HD 4570m]  Error setting UVD clocks
  2013-09-05 15:16 [Bug 60858] New: [radeon HD 4570m] Error setting UVD clocks bugzilla-daemon
                   ` (4 preceding siblings ...)
  2013-09-05 15:43 ` bugzilla-daemon
@ 2013-09-05 15:55 ` bugzilla-daemon
  2013-09-09  6:47 ` bugzilla-daemon
                   ` (13 subsequent siblings)
  19 siblings, 0 replies; 21+ messages in thread
From: bugzilla-daemon @ 2013-09-05 15:55 UTC (permalink / raw)
  To: dri-devel

https://bugzilla.kernel.org/show_bug.cgi?id=60858

--- Comment #6 from Christian König <christian.koenig@amd.com> ---
(In reply to Pinak Ahuja from comment #5)
> # radeontool regmatch 0x071c
> 0x071c  0x021f0000 (35586048)

Well, that's no wonder those parameters doesn't work. Either you have a buggy
BIOS or our clock calculation code has a bug, anyway I'm going to test that
tomorrow with my RV710.

Anyway thanks for the info.

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* [Bug 60858] [radeon HD 4570m]  Error setting UVD clocks
  2013-09-05 15:16 [Bug 60858] New: [radeon HD 4570m] Error setting UVD clocks bugzilla-daemon
                   ` (5 preceding siblings ...)
  2013-09-05 15:55 ` bugzilla-daemon
@ 2013-09-09  6:47 ` bugzilla-daemon
  2013-09-09  8:20 ` bugzilla-daemon
                   ` (12 subsequent siblings)
  19 siblings, 0 replies; 21+ messages in thread
From: bugzilla-daemon @ 2013-09-09  6:47 UTC (permalink / raw)
  To: dri-devel

https://bugzilla.kernel.org/show_bug.cgi?id=60858

--- Comment #7 from Pinak Ahuja <pinak.ahuja@gmail.com> ---
Is there anything i can do to check that my BIOS is buggy.

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* [Bug 60858] [radeon HD 4570m]  Error setting UVD clocks
  2013-09-05 15:16 [Bug 60858] New: [radeon HD 4570m] Error setting UVD clocks bugzilla-daemon
                   ` (6 preceding siblings ...)
  2013-09-09  6:47 ` bugzilla-daemon
@ 2013-09-09  8:20 ` bugzilla-daemon
  2013-09-09 19:43 ` bugzilla-daemon
                   ` (11 subsequent siblings)
  19 siblings, 0 replies; 21+ messages in thread
From: bugzilla-daemon @ 2013-09-09  8:20 UTC (permalink / raw)
  To: dri-devel

https://bugzilla.kernel.org/show_bug.cgi?id=60858

--- Comment #8 from Christian König <christian.koenig@amd.com> ---
You could dig into the code and try to figure out why the post dividers
(vclk_div and dclk_div) turn out as 0.

The two involved functions are rv770_set_uvd_clocks which can be found here
drivers/gpu/drm/radeon/rv770.c and radeon_uvd_calc_upll_dividers which can be
found here drivers/gpu/drm/radeon/radeon_uvd.c.

The most interesting value is rdev->clock.spll.reference_freq, it is the
reference clock frequency coming from a bios table. If that is wrong the whole
calculation doesn't work any more and the UPLL generates an invalid frequency.

Insert something like DRM_ERROR("Test %d\n", rdev->clock.spll.reference_freq)
into the code and see what it spits out on the next reboot.

Unfortunately I currently don't have much time to look into this and it seems
to still work fine with my RV710, so it must be something special with your
laptop.

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* [Bug 60858] [radeon HD 4570m]  Error setting UVD clocks
  2013-09-05 15:16 [Bug 60858] New: [radeon HD 4570m] Error setting UVD clocks bugzilla-daemon
                   ` (7 preceding siblings ...)
  2013-09-09  8:20 ` bugzilla-daemon
@ 2013-09-09 19:43 ` bugzilla-daemon
  2013-09-15 12:31 ` bugzilla-daemon
                   ` (10 subsequent siblings)
  19 siblings, 0 replies; 21+ messages in thread
From: bugzilla-daemon @ 2013-09-09 19:43 UTC (permalink / raw)
  To: dri-devel

https://bugzilla.kernel.org/show_bug.cgi?id=60858

--- Comment #9 from Pinak Ahuja <pinak.ahuja@gmail.com> ---
(In reply to Christian König from comment #8)
> You could dig into the code and try to figure out why the post dividers
> (vclk_div and dclk_div) turn out as 0.
> 
> The two involved functions are rv770_set_uvd_clocks which can be found here
> drivers/gpu/drm/radeon/rv770.c and radeon_uvd_calc_upll_dividers which can
> be found here drivers/gpu/drm/radeon/radeon_uvd.c.

I'll go through the code a little later and see if i can find something useful.


> The most interesting value is rdev->clock.spll.reference_freq, it is the
> reference clock frequency coming from a bios table. If that is wrong the
> whole calculation doesn't work any more and the UPLL generates an invalid
> frequency.
> 
> Insert something like DRM_ERROR("Test %d\n",
> rdev->clock.spll.reference_freq) into the code and see what it spits out on
> the next reboot.

I did this, heres the output:
[    8.346601] [drm:radeon_uvd_calc_upll_dividers] *ERROR* Test 2700

here's the full log:

http://pastebin.com/31Pe119f

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* [Bug 60858] [radeon HD 4570m]  Error setting UVD clocks
  2013-09-05 15:16 [Bug 60858] New: [radeon HD 4570m] Error setting UVD clocks bugzilla-daemon
                   ` (8 preceding siblings ...)
  2013-09-09 19:43 ` bugzilla-daemon
@ 2013-09-15 12:31 ` bugzilla-daemon
  2013-09-16  3:36 ` bugzilla-daemon
                   ` (9 subsequent siblings)
  19 siblings, 0 replies; 21+ messages in thread
From: bugzilla-daemon @ 2013-09-15 12:31 UTC (permalink / raw)
  To: dri-devel

https://bugzilla.kernel.org/show_bug.cgi?id=60858

--- Comment #10 from Christian König <christian.koenig@amd.com> ---
Created attachment 108421
  --> https://bugzilla.kernel.org/attachment.cgi?id=108421&action=edit
Possible fix.

Please try the attached patch.

It just looks like the BIOS left the UPLL in an complete invalid state. Maybe
the following reset and reprogramming sequence gets us back to normal, but
apart from that I'm running out of ideas how to solve this.

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* [Bug 60858] [radeon HD 4570m]  Error setting UVD clocks
  2013-09-05 15:16 [Bug 60858] New: [radeon HD 4570m] Error setting UVD clocks bugzilla-daemon
                   ` (9 preceding siblings ...)
  2013-09-15 12:31 ` bugzilla-daemon
@ 2013-09-16  3:36 ` bugzilla-daemon
  2013-09-16 15:45 ` bugzilla-daemon
                   ` (8 subsequent siblings)
  19 siblings, 0 replies; 21+ messages in thread
From: bugzilla-daemon @ 2013-09-16  3:36 UTC (permalink / raw)
  To: dri-devel

https://bugzilla.kernel.org/show_bug.cgi?id=60858

Alex Deucher <alexdeucher@gmail.com> changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
                 CC|                            |alexdeucher@gmail.com

--- Comment #11 from Alex Deucher <alexdeucher@gmail.com> ---
Created attachment 108461
  --> https://bugzilla.kernel.org/attachment.cgi?id=108461&action=edit
print some additional information

Can you also apply this patch and attach the dmesg output?  It prints some
debugging info about the clock dividers.

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* [Bug 60858] [radeon HD 4570m]  Error setting UVD clocks
  2013-09-05 15:16 [Bug 60858] New: [radeon HD 4570m] Error setting UVD clocks bugzilla-daemon
                   ` (10 preceding siblings ...)
  2013-09-16  3:36 ` bugzilla-daemon
@ 2013-09-16 15:45 ` bugzilla-daemon
  2013-09-16 15:46 ` bugzilla-daemon
                   ` (7 subsequent siblings)
  19 siblings, 0 replies; 21+ messages in thread
From: bugzilla-daemon @ 2013-09-16 15:45 UTC (permalink / raw)
  To: dri-devel

https://bugzilla.kernel.org/show_bug.cgi?id=60858

Pinak Ahuja <pinak.ahuja@gmail.com> changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
 Attachment #107431|0                           |1
        is obsolete|                            |

--- Comment #12 from Pinak Ahuja <pinak.ahuja@gmail.com> ---
Created attachment 108501
  --> https://bugzilla.kernel.org/attachment.cgi?id=108501&action=edit
The dmesg log with extra information patch applied.

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* [Bug 60858] [radeon HD 4570m]  Error setting UVD clocks
  2013-09-05 15:16 [Bug 60858] New: [radeon HD 4570m] Error setting UVD clocks bugzilla-daemon
                   ` (11 preceding siblings ...)
  2013-09-16 15:45 ` bugzilla-daemon
@ 2013-09-16 15:46 ` bugzilla-daemon
  2013-09-16 15:56 ` bugzilla-daemon
                   ` (6 subsequent siblings)
  19 siblings, 0 replies; 21+ messages in thread
From: bugzilla-daemon @ 2013-09-16 15:46 UTC (permalink / raw)
  To: dri-devel

https://bugzilla.kernel.org/show_bug.cgi?id=60858

--- Comment #13 from Pinak Ahuja <pinak.ahuja@gmail.com> ---
(In reply to Christian König from comment #10)
> Created attachment 108421 [details]
> Possible fix.
> 
> Please try the attached patch.
> 
> It just looks like the BIOS left the UPLL in an complete invalid state.
> Maybe the following reset and reprogramming sequence gets us back to normal,
> but apart from that I'm running out of ideas how to solve this.

This does not make a difference, still getting the same errors.

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* [Bug 60858] [radeon HD 4570m]  Error setting UVD clocks
  2013-09-05 15:16 [Bug 60858] New: [radeon HD 4570m] Error setting UVD clocks bugzilla-daemon
                   ` (12 preceding siblings ...)
  2013-09-16 15:46 ` bugzilla-daemon
@ 2013-09-16 15:56 ` bugzilla-daemon
  2013-09-16 16:26 ` bugzilla-daemon
                   ` (5 subsequent siblings)
  19 siblings, 0 replies; 21+ messages in thread
From: bugzilla-daemon @ 2013-09-16 15:56 UTC (permalink / raw)
  To: dri-devel

https://bugzilla.kernel.org/show_bug.cgi?id=60858

--- Comment #14 from Christian König <christian.koenig@amd.com> ---
(In reply to Pinak Ahuja from comment #13)
> This does not make a difference, still getting the same errors.

Please provide dmesg and register dumps with this patch applied anyway.

Thanks,
Christian.

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* [Bug 60858] [radeon HD 4570m]  Error setting UVD clocks
  2013-09-05 15:16 [Bug 60858] New: [radeon HD 4570m] Error setting UVD clocks bugzilla-daemon
                   ` (13 preceding siblings ...)
  2013-09-16 15:56 ` bugzilla-daemon
@ 2013-09-16 16:26 ` bugzilla-daemon
  2013-09-16 16:26 ` bugzilla-daemon
                   ` (4 subsequent siblings)
  19 siblings, 0 replies; 21+ messages in thread
From: bugzilla-daemon @ 2013-09-16 16:26 UTC (permalink / raw)
  To: dri-devel

https://bugzilla.kernel.org/show_bug.cgi?id=60858

--- Comment #15 from Pinak Ahuja <pinak.ahuja@gmail.com> ---
Created attachment 108611
  --> https://bugzilla.kernel.org/attachment.cgi?id=108611&action=edit
dmesg with reset and reprogramming patch.

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* [Bug 60858] [radeon HD 4570m]  Error setting UVD clocks
  2013-09-05 15:16 [Bug 60858] New: [radeon HD 4570m] Error setting UVD clocks bugzilla-daemon
                   ` (14 preceding siblings ...)
  2013-09-16 16:26 ` bugzilla-daemon
@ 2013-09-16 16:26 ` bugzilla-daemon
  2013-10-01 11:43 ` bugzilla-daemon
                   ` (3 subsequent siblings)
  19 siblings, 0 replies; 21+ messages in thread
From: bugzilla-daemon @ 2013-09-16 16:26 UTC (permalink / raw)
  To: dri-devel

https://bugzilla.kernel.org/show_bug.cgi?id=60858

--- Comment #16 from Pinak Ahuja <pinak.ahuja@gmail.com> ---
Created attachment 108621
  --> https://bugzilla.kernel.org/attachment.cgi?id=108621&action=edit
register dump with reset and reprogramming patch.

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* [Bug 60858] [radeon HD 4570m]  Error setting UVD clocks
  2013-09-05 15:16 [Bug 60858] New: [radeon HD 4570m] Error setting UVD clocks bugzilla-daemon
                   ` (15 preceding siblings ...)
  2013-09-16 16:26 ` bugzilla-daemon
@ 2013-10-01 11:43 ` bugzilla-daemon
  2013-10-01 18:47 ` bugzilla-daemon
                   ` (2 subsequent siblings)
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From: bugzilla-daemon @ 2013-10-01 11:43 UTC (permalink / raw)
  To: dri-devel

https://bugzilla.kernel.org/show_bug.cgi?id=60858

--- Comment #17 from Pinak Ahuja <pinak.ahuja@gmail.com> ---
Would it be useful to look into the clock calculation code or is my BIOS buggy?

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* [Bug 60858] [radeon HD 4570m]  Error setting UVD clocks
  2013-09-05 15:16 [Bug 60858] New: [radeon HD 4570m] Error setting UVD clocks bugzilla-daemon
                   ` (16 preceding siblings ...)
  2013-10-01 11:43 ` bugzilla-daemon
@ 2013-10-01 18:47 ` bugzilla-daemon
  2014-01-09  8:06 ` bugzilla-daemon
  2014-01-09  9:06 ` bugzilla-daemon
  19 siblings, 0 replies; 21+ messages in thread
From: bugzilla-daemon @ 2013-10-01 18:47 UTC (permalink / raw)
  To: dri-devel

https://bugzilla.kernel.org/show_bug.cgi?id=60858

--- Comment #18 from Christian König <christian.koenig@amd.com> ---
(In reply to Pinak Ahuja from comment #17)
> Would it be useful to look into the clock calculation code or is my BIOS
> buggy?

The calculation seems to be fine, it's either your BIOS that has incorrect
information or you hardware is wired somehow special.

Anyway I can't find a solution to this problem without access to the hardware,
sorry.

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* [Bug 60858] [radeon HD 4570m]  Error setting UVD clocks
  2013-09-05 15:16 [Bug 60858] New: [radeon HD 4570m] Error setting UVD clocks bugzilla-daemon
                   ` (17 preceding siblings ...)
  2013-10-01 18:47 ` bugzilla-daemon
@ 2014-01-09  8:06 ` bugzilla-daemon
  2014-01-09  9:06 ` bugzilla-daemon
  19 siblings, 0 replies; 21+ messages in thread
From: bugzilla-daemon @ 2014-01-09  8:06 UTC (permalink / raw)
  To: dri-devel

https://bugzilla.kernel.org/show_bug.cgi?id=60858

Pinak Ahuja <pinak.ahuja@gmail.com> changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
             Status|NEW                         |RESOLVED
         Resolution|---                         |INVALID

--- Comment #19 from Pinak Ahuja <pinak.ahuja@gmail.com> ---
So it was a hardware problem and not a code problem. I cleaned my laptop and
applied a little thermal paste and the issue was fixed. UVD is now working as
expected.

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* [Bug 60858] [radeon HD 4570m]  Error setting UVD clocks
  2013-09-05 15:16 [Bug 60858] New: [radeon HD 4570m] Error setting UVD clocks bugzilla-daemon
                   ` (18 preceding siblings ...)
  2014-01-09  8:06 ` bugzilla-daemon
@ 2014-01-09  9:06 ` bugzilla-daemon
  19 siblings, 0 replies; 21+ messages in thread
From: bugzilla-daemon @ 2014-01-09  9:06 UTC (permalink / raw)
  To: dri-devel

https://bugzilla.kernel.org/show_bug.cgi?id=60858

Christian König <deathsimple@vodafone.de> changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
                 CC|                            |deathsimple@vodafone.de

--- Comment #20 from Christian König <deathsimple@vodafone.de> ---
Oh! That's a very interesting information, thanks allot.

We have some other people complaining about that, going to suggest that they
check their hardware as well.

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^ permalink raw reply	[flat|nested] 21+ messages in thread

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Thread overview: 21+ messages (download: mbox.gz follow: Atom feed
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