| Bug ID | 99857 |
|---|---|
| Summary | Radeon R7 M260/M265 *ERROR* amdgpu asic reset failed - Suspen= ding notebook freezes it |
| Product | DRI |
| Version | XOrg git |
| Hardware | x86-64 (AMD64) |
| OS | Linux (All) |
| Status | NEW |
| Severity | normal |
| Priority | medium |
| Component | DRM/AMDgpu |
| Assignee | dri-devel@lists.freedesktop.org |
| Reporter | edersondisouza@hotmail.com |
Created attachment 129735 [details]<=
/span>
dmesg
Hi,
I have a Dell Inspiron with a Radeon R7 M260/M265 [Topaz XT] - as reported =
by
lspci, and I'm having problems after suspending it - by closing the lid and
opening it again - notebook freezes, so I need to reboot it.
Noticed some AMDGPU related errors on dmesg, which made me suspect of this
driver. And in fact, blacklisting it prevented freeze after suspending.
Attached is `dmesg`. Please let me know if there's something else I can do =
to
help.
Thanks for any help,
In the `dmesg` attachment I've sent, I was using 4.9.8. I've j= ust updated to 4.9.9 on Arch, and the issue is still here.
I am unable to reproduce the error that you are facing. I also= have a dell inspiron 5548, but it did not freeze on suspending with 4.9.9. You have a b= ios which is more recent than what I have, so it could be a reason for this problem. Hope this helps.
I have a Lenovo Ideapad 320-15abr with an AMD Radeon R7 M265 2= GB and whenever I suspend in kubuntu 18.04 (what I had before) and more recently linux mint cinnamon 19 it will freeze and display a very garbled screen.
Your kernel is a bit old, please try a later kernel - 4.18 for= example to see if you still experience this sort of problem.
I am running 4.15.0-33-generic, which is up to date with cinna= mon's repositories. Should I really try to upgrade? I beleive when I was on kubun= tu and having the same problem I was running 4.17 or 4.18.
Well, your dmesg shows 4.9 kernel which is really old, so I wo= uld give a try. If you still have it on 4.18 a new log can be more useful to look at.=20 I think you can always just manually install *.deb packages on your system without any distro upgrades. Just try directly installing packages from here using sudo dpkg -i *.deb http://ker= nel.ubuntu.com/~kernel-ppa/mainline/v4.18/
How did you get my dmesg? I never posted it (I signed up for b= ugzilla just so I could add to this thread, I have never used this before) and I was wondeeri= ng if upgrading the kernel before it has been tested by linux mint would there= be a high risk of breaking my system. I'm using this for school and I need it = to be stable. here is my system info as supplied by the "system info" app https://docs.google.com/document/d/19_E= jAlX9rYrC-yc5zgImLRPaHlZTFl5IJeFy1NJ90OM/edit?usp=3Dsharing (I am willing to send more command outputs if needed)
What i meant is i looked at the dmesg which was already attach=
ed to the ticket.
Anyway, as I said, even 4.15 is a bit old, so I would advise to give a try =
to
latest kernel. And if the problem is still there obviously attach dmesg.
I downloaded kernel 4.18 and it seems to be working. (I must h= ave looked crazy opening and closing my laptop lid over and over again :) ) Thank you so much for your help
(In reply to copperly from comment #10) > I downloaded kernel 4.18 and it seems to be work= ing. (I must have looked > crazy opening and closing my laptop lid over and over again :) ) > Thank you so much for your help Glad to hear that.
| What | Removed | Added |
|---|---|---|
| Resolution | --- | FIXED |
| Status | NEW | RESOLVED |