Re: [Contact] Ubuntu 14.04 no longer supported?

Re: [Contact] Ubuntu 14.04 no longer supported?

[Michael Burke]

Hi Intel Graphics Drivers Team,

Please see my earlier email below regarding the current Intel Drivers Package that is held on the 01.org site.

It doesn't work for my system, which is running Ubuntu 14.04 LTS. The version the website is telling me to download runs on Ubuntu 14.10, but refuses to work on 14.04 as it's an older OS.

As I said in my original email that I don't know if this is a bug with this software package or not, but it's bizarre that the website would take down the 14.04 version when it's still current and used by a large group of people.

Thanks,
Michael

________________________________________
From: Chacn Limn, DanielX <danielx.chacn.limn@intel.com>
Sent: 14 April 2015 17:34
To: Michael Burke
Cc: Becerra Ruiz, Lilia; Fuller, Michael; Flores Perez, Jimena
Subject: RE: [Contact] Ubuntu 14.04 no longer supported?

Hello Michael,
Thank you for contacting us.

For special requests about drivers please contact the Linux Graphics team in their mailing list: intel-gfx@lists.freedesktop.org
Let us know if we can help with any additional questions.

Regards,
Daniel.


-----Original Message-----
From: webmaster@01.org [mailto:webmaster@01.org] On Behalf Of michael@emeraldcreative.co.uk
Sent: Tuesday, April 14, 2015 11:28 AM
To: Becerra Ruiz, Lilia; Fuller, Michael; Flores Perez, Jimena; Chacn Limn, DanielX
Subject: [Contact] Ubuntu 14.04 no longer supported?

Michael Burke (michael@emeraldcreative.co.uk) sent a message using the contact form at https://01.org/about/contact-us.

Hi,

I am running Ubuntu 14.04 which is an LTS and still supported by Canonical, and I need to update the graphics drivers on two laptops which both use Intel graphics cards. However, I notice that you have taken down the related graphics drivers for 14.04. Your version for 14.10 (which isn't LTS) refuses to work on 14.04.

What was the reasoning behind this? Or is this just a bug with the driver package you have on your site? Any answer would be brilliant, as I'm struggling with the lack of a decent driver on this system.

Many thanks,
Michael

Report as inappropriate:
https://01.org/mollom/report/mollom_captcha/1504144be8e1a32e46

_______________________________________________
Intel-gfx mailing list
Intel-gfx@lists.freedesktop.org
http://lists.freedesktop.org/mailman/listinfo/intel-gfx

Re: [Contact] Ubuntu 14.04 no longer supported?

[Rodrigo Vivi]

 Hi Michael,

 I totally understand your concerns, but Installer project just support latest
 Ubuntu and latest Fedora, regardless official distro's Long Term Support.
 The reason is that in the long term our upgrade might conflict with official
 updates causing issues to end users instead of helping.

 Since we respect the official distro package maintainers we don't override or
 replace their work. Installer just aims to speed up the process to end users
 that wants new software with a quickly upgrade to the latest Intel
Graphics Stack.

 I hope you understand.

 Best Regards,
 Rodrigo.

On Wed, Apr 15, 2015 at 9:45 AM, Michael Burke <michael@gravex.ws> wrote:
> Hi Intel Graphics Drivers Team,
>
> Please see my earlier email below regarding the current Intel Drivers Package that is held on the 01.org site.
>
> It doesn't work for my system, which is running Ubuntu 14.04 LTS. The version the website is telling me to download runs on Ubuntu 14.10, but refuses to work on 14.04 as it's an older OS.
>
> As I said in my original email that I don't know if this is a bug with this software package or not, but it's bizarre that the website would take down the 14.04 version when it's still current and used by a large group of people.
>
> Thanks,
> Michael
>
> ________________________________________
> From: Chacn Limn, DanielX <danielx.chacn.limn@intel.com>
> Sent: 14 April 2015 17:34
> To: Michael Burke
> Cc: Becerra Ruiz, Lilia; Fuller, Michael; Flores Perez, Jimena
> Subject: RE: [Contact] Ubuntu 14.04 no longer supported?
>
> Hello Michael,
> Thank you for contacting us.
>
> For special requests about drivers please contact the Linux Graphics team in their mailing list: intel-gfx@lists.freedesktop.org
> Let us know if we can help with any additional questions.
>
> Regards,
> Daniel.
>
>
> -----Original Message-----
> From: webmaster@01.org [mailto:webmaster@01.org] On Behalf Of michael@emeraldcreative.co.uk
> Sent: Tuesday, April 14, 2015 11:28 AM
> To: Becerra Ruiz, Lilia; Fuller, Michael; Flores Perez, Jimena; Chacn Limn, DanielX
> Subject: [Contact] Ubuntu 14.04 no longer supported?
>
> Michael Burke (michael@emeraldcreative.co.uk) sent a message using the contact form at https://01.org/about/contact-us.
>
> Hi,
>
> I am running Ubuntu 14.04 which is an LTS and still supported by Canonical, and I need to update the graphics drivers on two laptops which both use Intel graphics cards. However, I notice that you have taken down the related graphics drivers for 14.04. Your version for 14.10 (which isn't LTS) refuses to work on 14.04.
>
> What was the reasoning behind this? Or is this just a bug with the driver package you have on your site? Any answer would be brilliant, as I'm struggling with the lack of a decent driver on this system.
>
> Many thanks,
> Michael
>
> Report as inappropriate:
> https://01.org/mollom/report/mollom_captcha/1504144be8e1a32e46
>
> _______________________________________________
> Intel-gfx mailing list
> Intel-gfx@lists.freedesktop.org
> http://lists.freedesktop.org/mailman/listinfo/intel-gfx



-- 
Rodrigo Vivi
Blog: http://blog.vivi.eng.br
_______________________________________________
Intel-gfx mailing list
Intel-gfx@lists.freedesktop.org
http://lists.freedesktop.org/mailman/listinfo/intel-gfx

Re: [Contact] Ubuntu 14.04 no longer supported?

[Michael Burke]

Hi Rodrigo,

Thank you for your email.

The problem here is that myself and others will be stuck. Our only choices are to wait for Ubuntu 15.04 to come out and then install the new version of the Intel drivers, or update 14.04 to 14.10 - which is a complete disaster as I've already tried it before emailing you.

I think what I'm asking for or requesting is at least the ability for users to download the version prior to the current release. So you would allow users, at their own risk as always, to download version 1.0.6 as well as 1.0.7. Then when 1.0.8 comes out, 1.0.6 would be removed and then 1.0.7 would take it's place.

At the moment I am stuck with an OS existing on two machines that I can't really use. This isn't Intel's fault, but it'd make such a difference to at least make the previous version of the driver available to users such as myself.

Many thanks,
Michael

________________________________________
From: Rodrigo Vivi <rodrigo.vivi@gmail.com>
Sent: 16 April 2015 20:25
To: Michael Burke
Cc: intel-gfx@lists.freedesktop.org; Becerra Ruiz, Lilia; Chacn Limn, DanielX; Fuller, Michael; Flores Perez, Jimena
Subject: Re: [Intel-gfx] [Contact] Ubuntu 14.04 no longer supported?

 Hi Michael,

 I totally understand your concerns, but Installer project just support latest
 Ubuntu and latest Fedora, regardless official distro's Long Term Support.
 The reason is that in the long term our upgrade might conflict with official
 updates causing issues to end users instead of helping.

 Since we respect the official distro package maintainers we don't override or
 replace their work. Installer just aims to speed up the process to end users
 that wants new software with a quickly upgrade to the latest Intel
Graphics Stack.

 I hope you understand.

 Best Regards,
 Rodrigo.

On Wed, Apr 15, 2015 at 9:45 AM, Michael Burke <michael@gravex.ws> wrote:
> Hi Intel Graphics Drivers Team,
>
> Please see my earlier email below regarding the current Intel Drivers Package that is held on the 01.org site.
>
> It doesn't work for my system, which is running Ubuntu 14.04 LTS. The version the website is telling me to download runs on Ubuntu 14.10, but refuses to work on 14.04 as it's an older OS.
>
> As I said in my original email that I don't know if this is a bug with this software package or not, but it's bizarre that the website would take down the 14.04 version when it's still current and used by a large group of people.
>
> Thanks,
> Michael
>
> ________________________________________
> From: Chacn Limn, DanielX <danielx.chacn.limn@intel.com>
> Sent: 14 April 2015 17:34
> To: Michael Burke
> Cc: Becerra Ruiz, Lilia; Fuller, Michael; Flores Perez, Jimena
> Subject: RE: [Contact] Ubuntu 14.04 no longer supported?
>
> Hello Michael,
> Thank you for contacting us.
>
> For special requests about drivers please contact the Linux Graphics team in their mailing list: intel-gfx@lists.freedesktop.org
> Let us know if we can help with any additional questions.
>
> Regards,
> Daniel.
>
>
> -----Original Message-----
> From: webmaster@01.org [mailto:webmaster@01.org] On Behalf Of michael@emeraldcreative.co.uk
> Sent: Tuesday, April 14, 2015 11:28 AM
> To: Becerra Ruiz, Lilia; Fuller, Michael; Flores Perez, Jimena; Chacn Limn, DanielX
> Subject: [Contact] Ubuntu 14.04 no longer supported?
>
> Michael Burke (michael@emeraldcreative.co.uk) sent a message using the contact form at https://01.org/about/contact-us.
>
> Hi,
>
> I am running Ubuntu 14.04 which is an LTS and still supported by Canonical, and I need to update the graphics drivers on two laptops which both use Intel graphics cards. However, I notice that you have taken down the related graphics drivers for 14.04. Your version for 14.10 (which isn't LTS) refuses to work on 14.04.
>
> What was the reasoning behind this? Or is this just a bug with the driver package you have on your site? Any answer would be brilliant, as I'm struggling with the lack of a decent driver on this system.
>
> Many thanks,
> Michael
>
> Report as inappropriate:
> https://01.org/mollom/report/mollom_captcha/1504144be8e1a32e46
>
> _______________________________________________
> Intel-gfx mailing list
> Intel-gfx@lists.freedesktop.org
> http://lists.freedesktop.org/mailman/listinfo/intel-gfx



--
Rodrigo Vivi
Blog: http://blog.vivi.eng.br
_______________________________________________
Intel-gfx mailing list
Intel-gfx@lists.freedesktop.org
http://lists.freedesktop.org/mailman/listinfo/intel-gfx

Re: [Contact] Ubuntu 14.04 no longer supported?

[Rodrigo Vivi]

Hi Michael,

On Mon, Apr 20, 2015 at 2:28 AM, Michael Burke <michael@gravex.ws> wrote:
> Hi Rodrigo,
>
> Thank you for your email.
>
> The problem here is that myself and others will be stuck. Our only choices are to wait for Ubuntu 15.04 to come out and then install the new version of the Intel drivers, or update 14.04 to 14.10 - which is a complete disaster as I've already tried it before emailing you.
>
> I think what I'm asking for or requesting is at least the ability for users to download the version prior to the current release. So you would allow users, at their own risk as always, to download version 1.0.6 as well as 1.0.7. Then when 1.0.8 comes out, 1.0.6 would be removed and then 1.0.7 would take it's place.

The installer version itself doesn't matter much for what you want.
The installer code hasn't changed since 1.0.5 I believe. The think you
want to hack by your own risk is ilg-config.cfg
(https://download.01.org/gfx/ilg-config.cfg) just removing comment
marks (#) from the distro you want and pointing your installer to use
your modified one instead the official one on 01.org.

I believe you can do that by putting it on ~/.ilg-config and editing
it locally without need to change installer code (src/configuration.c)
or changing the CONFIG_URI path.

>
> At the moment I am stuck with an OS existing on two machines that I can't really use. This isn't Intel's fault, but it'd make such a difference to at least make the previous version of the driver available to users such as myself.

Why can't you use? I believe you should report bugs to the distro so
they might provide a fix on their official packages.

>
> Many thanks,
> Michael

Thank you
Rodrigo.

>
> ________________________________________
> From: Rodrigo Vivi <rodrigo.vivi@gmail.com>
> Sent: 16 April 2015 20:25
> To: Michael Burke
> Cc: intel-gfx@lists.freedesktop.org; Becerra Ruiz, Lilia; Chacn Limn, DanielX; Fuller, Michael; Flores Perez, Jimena
> Subject: Re: [Intel-gfx] [Contact] Ubuntu 14.04 no longer supported?
>
>  Hi Michael,
>
>  I totally understand your concerns, but Installer project just support latest
>  Ubuntu and latest Fedora, regardless official distro's Long Term Support.
>  The reason is that in the long term our upgrade might conflict with official
>  updates causing issues to end users instead of helping.
>
>  Since we respect the official distro package maintainers we don't override or
>  replace their work. Installer just aims to speed up the process to end users
>  that wants new software with a quickly upgrade to the latest Intel
> Graphics Stack.
>
>  I hope you understand.
>
>  Best Regards,
>  Rodrigo.
>
> On Wed, Apr 15, 2015 at 9:45 AM, Michael Burke <michael@gravex.ws> wrote:
>> Hi Intel Graphics Drivers Team,
>>
>> Please see my earlier email below regarding the current Intel Drivers Package that is held on the 01.org site.
>>
>> It doesn't work for my system, which is running Ubuntu 14.04 LTS. The version the website is telling me to download runs on Ubuntu 14.10, but refuses to work on 14.04 as it's an older OS.
>>
>> As I said in my original email that I don't know if this is a bug with this software package or not, but it's bizarre that the website would take down the 14.04 version when it's still current and used by a large group of people.
>>
>> Thanks,
>> Michael
>>
>> ________________________________________
>> From: Chacn Limn, DanielX <danielx.chacn.limn@intel.com>
>> Sent: 14 April 2015 17:34
>> To: Michael Burke
>> Cc: Becerra Ruiz, Lilia; Fuller, Michael; Flores Perez, Jimena
>> Subject: RE: [Contact] Ubuntu 14.04 no longer supported?
>>
>> Hello Michael,
>> Thank you for contacting us.
>>
>> For special requests about drivers please contact the Linux Graphics team in their mailing list: intel-gfx@lists.freedesktop.org
>> Let us know if we can help with any additional questions.
>>
>> Regards,
>> Daniel.
>>
>>
>> -----Original Message-----
>> From: webmaster@01.org [mailto:webmaster@01.org] On Behalf Of michael@emeraldcreative.co.uk
>> Sent: Tuesday, April 14, 2015 11:28 AM
>> To: Becerra Ruiz, Lilia; Fuller, Michael; Flores Perez, Jimena; Chacn Limn, DanielX
>> Subject: [Contact] Ubuntu 14.04 no longer supported?
>>
>> Michael Burke (michael@emeraldcreative.co.uk) sent a message using the contact form at https://01.org/about/contact-us.
>>
>> Hi,
>>
>> I am running Ubuntu 14.04 which is an LTS and still supported by Canonical, and I need to update the graphics drivers on two laptops which both use Intel graphics cards. However, I notice that you have taken down the related graphics drivers for 14.04. Your version for 14.10 (which isn't LTS) refuses to work on 14.04.
>>
>> What was the reasoning behind this? Or is this just a bug with the driver package you have on your site? Any answer would be brilliant, as I'm struggling with the lack of a decent driver on this system.
>>
>> Many thanks,
>> Michael
>>
>> Report as inappropriate:
>> https://01.org/mollom/report/mollom_captcha/1504144be8e1a32e46
>>
>> _______________________________________________
>> Intel-gfx mailing list
>> Intel-gfx@lists.freedesktop.org
>> http://lists.freedesktop.org/mailman/listinfo/intel-gfx
>
>
>
> --
> Rodrigo Vivi
> Blog: http://blog.vivi.eng.br



-- 
Rodrigo Vivi
Blog: http://blog.vivi.eng.br
_______________________________________________
Intel-gfx mailing list
Intel-gfx@lists.freedesktop.org
http://lists.freedesktop.org/mailman/listinfo/intel-gfx