Re: Planned changes for bugzilla.kernel.org to reduce the "Bugzilla blues"

Randy Dunlap
2022-09-30T20:05:16Z

On 9/30/22 10:28, Luck, Tony wrote:
>> E-mails sent from a web interface could have as much structure as you'd like.
>> So one avenue would be to set up a nice interface for bug reporting, that just
>> delivered the form data in e-mail format to the proposed bug-receiving mail list.
>
> Web interfaces have the advantage that they can be full of boxes which indicate
> useful details to supply. Like what kernel version? Did this work on an older version,
> is so, which one? Which CPU vendor/model are you using? Is there an error message?
> Are there warnings in the console log before the error? Can you upload a full console log?
> Does this happen repeatably? What are the steps to reproduce?
>
> Etc.etc.

We have Documentation for all of that, but (a) people don't read documentation
and/or (b) it's too longwinded (not brief).

> Sometimes it takes a few round trips by e-mail to establish the baseline facts.

Ack.

--
~Randy