Re: Re: ACER Aspire 5000 <- Will these bios bugs ever be fixed?

[Alan Cox <alan-qBU/x9rampVanCEyBjwyrvXRex20P6io@public.gmane.org>]

On Mer, 2005-08-31 at 10:01 +0200, Hans Kristian Rosbach wrote:
> I did contact Acer and ask them to just apply some easy fixes
> for the Ferrari 4005 battery detection. The reply I got was
> very surprising. Basicly she told me they don't want my
> business if I use anything other than windows.

Not atypical. If the machine says it supports ACPI and the ACPI table is
wrong then its more effective with such vendors to report them to your
advertising rules people and trading standards bodies for false claims
about the product. That at least, if enough people do it, gives them a
nuisance they can't just hang up on.

It does vary greatly by both vendor and also by whoever happens to
answer the mail. In fact I've forwarded replies from "support" personnel
in some companies via suitable channels to their management who were
pretty horrified what their own staff were doing.

Alan



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