From mboxrd@z Thu Jan 1 00:00:00 1970 From: Alan Cox Subject: Re: Re: ACER Aspire 5000 <- Will these bios bugs ever be fixed? Date: Wed, 31 Aug 2005 14:09:17 +0100 Message-ID: <1125493758.3355.5.camel@localhost.localdomain> References: <20050829180845.98096.qmail@web81605.mail.yahoo.com> <1125475314.3594.8.camel@linux> Mime-Version: 1.0 Content-Type: text/plain Content-Transfer-Encoding: 7bit Return-path: In-Reply-To: <1125475314.3594.8.camel@linux> Sender: acpi-devel-admin-5NWGOfrQmneRv+LV9MX5uipxlwaOVQ5f@public.gmane.org Errors-To: acpi-devel-admin-5NWGOfrQmneRv+LV9MX5uipxlwaOVQ5f@public.gmane.org List-Unsubscribe: , List-Post: List-Help: List-Subscribe: , List-Archive: To: Hans Kristian Rosbach Cc: acpi-devel-5NWGOfrQmneRv+LV9MX5uipxlwaOVQ5f@public.gmane.org List-Id: linux-acpi@vger.kernel.org On Mer, 2005-08-31 at 10:01 +0200, Hans Kristian Rosbach wrote: > I did contact Acer and ask them to just apply some easy fixes > for the Ferrari 4005 battery detection. The reply I got was > very surprising. Basicly she told me they don't want my > business if I use anything other than windows. Not atypical. If the machine says it supports ACPI and the ACPI table is wrong then its more effective with such vendors to report them to your advertising rules people and trading standards bodies for false claims about the product. That at least, if enough people do it, gives them a nuisance they can't just hang up on. It does vary greatly by both vendor and also by whoever happens to answer the mail. In fact I've forwarded replies from "support" personnel in some companies via suitable channels to their management who were pretty horrified what their own staff were doing. Alan ------------------------------------------------------- SF.Net email is Sponsored by the Better Software Conference & EXPO September 19-22, 2005 * San Francisco, CA * Development Lifecycle Practices Agile & Plan-Driven Development * Managing Projects & Teams * Testing & QA Security * Process Improvement & Measurement * http://www.sqe.com/bsce5sf