Re: toshiba satelli 1800-712

[Thomas Renninger <trenn@suse.de>]

On Wed, 2006-06-07 at 18:52 +0200, Maurizio Bongini wrote:
> Summary : Reboot hungs on Toshiba laptop  model: Satellite 1800-712
> Description: dual booting pc winxp & linux 
> the problem is during reboot processing 
> win xp is able to correctly shutdown and reboot , linux  not 
> to better inform i shortly describe the reboot process on both operating 
> systems
> toshiba satellite 1800-712  indications leds are : 
> ac volatage plugged - power on light - battery status - hard disk - removable 
> media  
> winxp :
> after closing applications finally the screen blanks ,the power on light is 
> turned off 
> for two seconds (only ac voltage and batery light are on ) ,then pc is turned 
> on again 
> the first screen apperas with the toshiba logo and the options to enter bios 
> setup  
> win xp uses acpi 
> linux:
> the system shutdowns correctly but reboot process is unable to turn off the 
> power on light,so the system hangs with the 3 leds (ac voltage - power on - 
> battery status ) on 
> and a blank screen : to exit from this situation i have to keep the power 
> on/off button pressed for 4 sec. to turn off the machine.
> (poweroff command correctly  works)
> linux uses acpi  
> so it seems that win xp reboots acting a power off/on process 
> linux not follow this path so power is still on and screen blanks (the toshiba 
> logo with
> bios setup option is not displayed)
> 
> actions performed :
> i had this problem also with my first linux distro : mandrake 9.2 i had it 
> with mandrake 10.1 and now with mandriva 2006 .... i tried also to installal 
> suse 9.3 but the results are always the same    
> i tried many acpi options (force ,etc etc ) without success
> i tried to add reboot=b to lilo 
> iinstalled the last bios from toshiba site   
> i'm not the same with this problem...please google "reboot  toshiba satellite 
> 1800-712"
> no one found a fix or a bypass for this 
> 
> in my humble opinios this seems to be a new bug 
> i available to perform some test 
> if also in yours opinion this is a new bug,then please bring me in contact 
> with an acpi developer  
> 
> thanks in advance 
> 
> Maurizio 
> 
> 
> (here are some info i hope will be useful to debug)   
> 
> 
>  
> kernel:Linux version 2.6.12-12mdk (apatard@n1.mandriva.com) (gcc version 4.0.1 
> (4.0.1-5mdk for Mandriva Linux release 2006.0)) #1 Fri Sep 9 18:15:22 CEST 
> 2005
> Software:
> dual booting win xp & linux 
> bootmanager : lilo 22.6.1
> distribution: mandriva 2006
> kernel: 2.6.12-12ndk 
> acpi:  0.07
> acpid: 1.0.4
> /proc/acpi/info version:  20050309
> apm not used
> toshiba acpi enabled
> [root@localhost acpi]# ls  toshiba
> fan  keys  lcd  version  video
> 
> Machine: toshiba satellite 1800-712 laptop  
> CPU:
> processor       : 0
> vendor_id       : GenuineIntel
> cpu family      : 6
> model           : 8
> model name      : Celeron (Coppermine)
> stepping        : 10
> cpu MHz         : 1095.784
> cache size      : 128 KB
> fdiv_bug        : no
> hlt_bug         : no
> f00f_bug        : no
> coma_bug        : no
> fpu             : yes
> fpu_exception   : yes
> cpuid level     : 2
> wp              : yes
> flags           : fpu vme de pse tsc msr pae mce cx8 sep mtrr pge mca cmov pat 
> pse36 mmx fxsr sse
> bogomips        : 2170.88
> 
> # biosdecode 2.6
> ACPI 1.0 present.
>         OEM Identifier: TOSHIB
>         RSD Table 32-bit Address: 0x0EFF0000
> BIOS32 Service Directory present.
>         Revision: 0
>         Calling Interface Address: 0x000FAF93
> PCI Interrupt Routing 1.0 present.
>         Router ID: 00:07.0
>         Exclusive IRQs: None
>         Compatible Router: 10b9:1533
>         Slot Entry 1: ID 00:02, on-board
>         Slot Entry 2: ID 00:06, on-board
>         Slot Entry 3: ID 00:11, on-board
>         Slot Entry 4: ID 00:0a, on-board
>         Slot Entry 5: ID 01:00, on-board
>         Slot Entry 6: ID 00:10, on-board
>         Slot Entry 7: ID 00:0c, on-board
> PNP BIOS 1.0 present.
>         Event Notification: Polling
>         Event Notification Flag Address: 0x00000510
>         Real Mode 16-bit Code Address: F000:08B9
>         Real Mode 16-bit Data Address: 0000:0000
>         16-bit Protected Mode Code Address: 0x000F08D6
>         16-bit Protected Mode Data Address: 0x00000000
>         OEM Device Identifier: TOS3600
> SMBIOS 2.3 present.
>         Structure Table Length: 1394 bytes
>         Structure Table Address: 0x000EC000
>         Number Of Structures: 44
>         Maximum Structure Size: 101 bytes
> SYSID present.
>         Revision: 0
>         Structure Table Address: 0x000F0320
>         Number Of Structures: 1

Does the laptop have a serial adapter?
If not, I don't know how to debug that (There will be firescope to
redirect kernel output over firewire, but that is future).

If yes, connect the machine over a crossed serial cable with another
one. On the remote machine watch the serial output with e.g.
screen /dev/ttyS0 57600
On the machine that gets debugged add the kernel option
console=ttyS0,57600
You should now see the kernel messages popping up on the remote screen
session.

Try to boot a SuSE debug kernel.
If it does not boot you have to compile the kernel yourself:
 - Install the kernel-source.rpm
 - cd /usr/src/linux
 - cp arch/i386/defconfig.default .config
 - Edit .config and search for ACPI_DEBUG and set this line to:
     ACPI_DEBUG=y
 - make
 - make install modules_install
 - mkinitrd
 - add a new boot entry for the kernel/initrd in /boot/grub/menu.lst
 - reboot

Now you can enable extended ACPI debugging (carefully, not too high):
echo 0x1F >/proc/acpi/debug_level

I wonder whether the machine hangs while processing some ACPI functions
and which.

Best you first search on http://bugzilla.kernel.org whether a similar
bug exists and try to help there.
If there is none, create a new one describing your problem, assign it to
the ACPI component and take me into CC, please.

Thanks,

     Thomas