toshiba satelli 1800-712

toshiba satelli 1800-712

[Maurizio Bongini]

Summary : Reboot hungs on Toshiba laptop  model: Satellite 1800-712
Description: dual booting pc winxp & linux 
the problem is during reboot processing 
win xp is able to correctly shutdown and reboot , linux  not 
to better inform i shortly describe the reboot process on both operating 
systems
toshiba satellite 1800-712  indications leds are : 
ac volatage plugged - power on light - battery status - hard disk - removable 
media  
winxp :
after closing applications finally the screen blanks ,the power on light is 
turned off 
for two seconds (only ac voltage and batery light are on ) ,then pc is turned 
on again 
the first screen apperas with the toshiba logo and the options to enter bios 
setup  
win xp uses acpi 
linux:
the system shutdowns correctly but reboot process is unable to turn off the 
power on light,so the system hangs with the 3 leds (ac voltage - power on - 
battery status ) on 
and a blank screen : to exit from this situation i have to keep the power 
on/off button pressed for 4 sec. to turn off the machine.
(poweroff command correctly  works)
linux uses acpi  
so it seems that win xp reboots acting a power off/on process 
linux not follow this path so power is still on and screen blanks (the toshiba 
logo with
bios setup option is not displayed)

actions performed :
i had this problem also with my first linux distro : mandrake 9.2 i had it 
with mandrake 10.1 and now with mandriva 2006 .... i tried also to installal 
suse 9.3 but the results are always the same    
i tried many acpi options (force ,etc etc ) without success
i tried to add reboot=b to lilo 
iinstalled the last bios from toshiba site   
i'm not the same with this problem...please google "reboot  toshiba satellite 
1800-712"
no one found a fix or a bypass for this 

in my humble opinios this seems to be a new bug 
i available to perform some test 
if also in yours opinion this is a new bug,then please bring me in contact 
with an acpi developer  

thanks in advance 

Maurizio 


(here are some info i hope will be useful to debug)   


 
kernel:Linux version 2.6.12-12mdk (apatard@n1.mandriva.com) (gcc version 4.0.1 
(4.0.1-5mdk for Mandriva Linux release 2006.0)) #1 Fri Sep 9 18:15:22 CEST 
2005
Software:
dual booting win xp & linux 
bootmanager : lilo 22.6.1
distribution: mandriva 2006
kernel: 2.6.12-12ndk 
acpi:  0.07
acpid: 1.0.4
/proc/acpi/info version:  20050309
apm not used
toshiba acpi enabled
[root@localhost acpi]# ls  toshiba
fan  keys  lcd  version  video

Machine: toshiba satellite 1800-712 laptop  
CPU:
processor       : 0
vendor_id       : GenuineIntel
cpu family      : 6
model           : 8
model name      : Celeron (Coppermine)
stepping        : 10
cpu MHz         : 1095.784
cache size      : 128 KB
fdiv_bug        : no
hlt_bug         : no
f00f_bug        : no
coma_bug        : no
fpu             : yes
fpu_exception   : yes
cpuid level     : 2
wp              : yes
flags           : fpu vme de pse tsc msr pae mce cx8 sep mtrr pge mca cmov pat 
pse36 mmx fxsr sse
bogomips        : 2170.88

# biosdecode 2.6
ACPI 1.0 present.
        OEM Identifier: TOSHIB
        RSD Table 32-bit Address: 0x0EFF0000
BIOS32 Service Directory present.
        Revision: 0
        Calling Interface Address: 0x000FAF93
PCI Interrupt Routing 1.0 present.
        Router ID: 00:07.0
        Exclusive IRQs: None
        Compatible Router: 10b9:1533
        Slot Entry 1: ID 00:02, on-board
        Slot Entry 2: ID 00:06, on-board
        Slot Entry 3: ID 00:11, on-board
        Slot Entry 4: ID 00:0a, on-board
        Slot Entry 5: ID 01:00, on-board
        Slot Entry 6: ID 00:10, on-board
        Slot Entry 7: ID 00:0c, on-board
PNP BIOS 1.0 present.
        Event Notification: Polling
        Event Notification Flag Address: 0x00000510
        Real Mode 16-bit Code Address: F000:08B9
        Real Mode 16-bit Data Address: 0000:0000
        16-bit Protected Mode Code Address: 0x000F08D6
        16-bit Protected Mode Data Address: 0x00000000
        OEM Device Identifier: TOS3600
SMBIOS 2.3 present.
        Structure Table Length: 1394 bytes
        Structure Table Address: 0x000EC000
        Number Of Structures: 44
        Maximum Structure Size: 101 bytes
SYSID present.
        Revision: 0
        Structure Table Address: 0x000F0320
        Number Of Structures: 1
 

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Re: toshiba satelli 1800-712

[Thomas Renninger]

On Wed, 2006-06-07 at 18:52 +0200, Maurizio Bongini wrote:
> Summary : Reboot hungs on Toshiba laptop  model: Satellite 1800-712
> Description: dual booting pc winxp & linux 
> the problem is during reboot processing 
> win xp is able to correctly shutdown and reboot , linux  not 
> to better inform i shortly describe the reboot process on both operating 
> systems
> toshiba satellite 1800-712  indications leds are : 
> ac volatage plugged - power on light - battery status - hard disk - removable 
> media  
> winxp :
> after closing applications finally the screen blanks ,the power on light is 
> turned off 
> for two seconds (only ac voltage and batery light are on ) ,then pc is turned 
> on again 
> the first screen apperas with the toshiba logo and the options to enter bios 
> setup  
> win xp uses acpi 
> linux:
> the system shutdowns correctly but reboot process is unable to turn off the 
> power on light,so the system hangs with the 3 leds (ac voltage - power on - 
> battery status ) on 
> and a blank screen : to exit from this situation i have to keep the power 
> on/off button pressed for 4 sec. to turn off the machine.
> (poweroff command correctly  works)
> linux uses acpi  
> so it seems that win xp reboots acting a power off/on process 
> linux not follow this path so power is still on and screen blanks (the toshiba 
> logo with
> bios setup option is not displayed)
> 
> actions performed :
> i had this problem also with my first linux distro : mandrake 9.2 i had it 
> with mandrake 10.1 and now with mandriva 2006 .... i tried also to installal 
> suse 9.3 but the results are always the same    
> i tried many acpi options (force ,etc etc ) without success
> i tried to add reboot=b to lilo 
> iinstalled the last bios from toshiba site   
> i'm not the same with this problem...please google "reboot  toshiba satellite 
> 1800-712"
> no one found a fix or a bypass for this 
> 
> in my humble opinios this seems to be a new bug 
> i available to perform some test 
> if also in yours opinion this is a new bug,then please bring me in contact 
> with an acpi developer  
> 
> thanks in advance 
> 
> Maurizio 
> 
> 
> (here are some info i hope will be useful to debug)   
> 
> 
>  
> kernel:Linux version 2.6.12-12mdk (apatard@n1.mandriva.com) (gcc version 4.0.1 
> (4.0.1-5mdk for Mandriva Linux release 2006.0)) #1 Fri Sep 9 18:15:22 CEST 
> 2005
> Software:
> dual booting win xp & linux 
> bootmanager : lilo 22.6.1
> distribution: mandriva 2006
> kernel: 2.6.12-12ndk 
> acpi:  0.07
> acpid: 1.0.4
> /proc/acpi/info version:  20050309
> apm not used
> toshiba acpi enabled
> [root@localhost acpi]# ls  toshiba
> fan  keys  lcd  version  video
> 
> Machine: toshiba satellite 1800-712 laptop  
> CPU:
> processor       : 0
> vendor_id       : GenuineIntel
> cpu family      : 6
> model           : 8
> model name      : Celeron (Coppermine)
> stepping        : 10
> cpu MHz         : 1095.784
> cache size      : 128 KB
> fdiv_bug        : no
> hlt_bug         : no
> f00f_bug        : no
> coma_bug        : no
> fpu             : yes
> fpu_exception   : yes
> cpuid level     : 2
> wp              : yes
> flags           : fpu vme de pse tsc msr pae mce cx8 sep mtrr pge mca cmov pat 
> pse36 mmx fxsr sse
> bogomips        : 2170.88
> 
> # biosdecode 2.6
> ACPI 1.0 present.
>         OEM Identifier: TOSHIB
>         RSD Table 32-bit Address: 0x0EFF0000
> BIOS32 Service Directory present.
>         Revision: 0
>         Calling Interface Address: 0x000FAF93
> PCI Interrupt Routing 1.0 present.
>         Router ID: 00:07.0
>         Exclusive IRQs: None
>         Compatible Router: 10b9:1533
>         Slot Entry 1: ID 00:02, on-board
>         Slot Entry 2: ID 00:06, on-board
>         Slot Entry 3: ID 00:11, on-board
>         Slot Entry 4: ID 00:0a, on-board
>         Slot Entry 5: ID 01:00, on-board
>         Slot Entry 6: ID 00:10, on-board
>         Slot Entry 7: ID 00:0c, on-board
> PNP BIOS 1.0 present.
>         Event Notification: Polling
>         Event Notification Flag Address: 0x00000510
>         Real Mode 16-bit Code Address: F000:08B9
>         Real Mode 16-bit Data Address: 0000:0000
>         16-bit Protected Mode Code Address: 0x000F08D6
>         16-bit Protected Mode Data Address: 0x00000000
>         OEM Device Identifier: TOS3600
> SMBIOS 2.3 present.
>         Structure Table Length: 1394 bytes
>         Structure Table Address: 0x000EC000
>         Number Of Structures: 44
>         Maximum Structure Size: 101 bytes
> SYSID present.
>         Revision: 0
>         Structure Table Address: 0x000F0320
>         Number Of Structures: 1

Does the laptop have a serial adapter?
If not, I don't know how to debug that (There will be firescope to
redirect kernel output over firewire, but that is future).

If yes, connect the machine over a crossed serial cable with another
one. On the remote machine watch the serial output with e.g.
screen /dev/ttyS0 57600
On the machine that gets debugged add the kernel option
console=ttyS0,57600
You should now see the kernel messages popping up on the remote screen
session.

Try to boot a SuSE debug kernel.
If it does not boot you have to compile the kernel yourself:
 - Install the kernel-source.rpm
 - cd /usr/src/linux
 - cp arch/i386/defconfig.default .config
 - Edit .config and search for ACPI_DEBUG and set this line to:
     ACPI_DEBUG=y
 - make
 - make install modules_install
 - mkinitrd
 - add a new boot entry for the kernel/initrd in /boot/grub/menu.lst
 - reboot

Now you can enable extended ACPI debugging (carefully, not too high):
echo 0x1F >/proc/acpi/debug_level

I wonder whether the machine hangs while processing some ACPI functions
and which.

Best you first search on http://bugzilla.kernel.org whether a similar
bug exists and try to help there.
If there is none, create a new one describing your problem, assign it to
the ACPI component and take me into CC, please.

Thanks,

     Thomas

Re: toshiba satelli 1800-712

[Maurizio Bongini]

Hi Thomas

i searched without results the bugzilla site ....
my problem seems to be common to other people with my computer and other of 
the
same brand...   

take a look to these links...

http://www.ussg.iu.edu/hypermail/linux/kernel/0502.1/0946.html
http://gentoo-wiki.com/HARDWARE_Gentoo_on_Toshiba_Satellite_3005-S403

then this one..
http://www.weizmann.ac.il/home/fesegre/Linux_on_a_Toshiba_Satellite_1800-712.html
it is reported also by toshiba official  site !  
http://linux.toshiba-dme.co.jp/linux/eng/pc/sat1800_memo.htm


two years ago i added myself to the toshiba linux forum but the problem was 
not
resolved, as you can see by above links....

are you in contact with some people  working in toshiba to obtain technical 
data about ? IMHO this may truly help ,saving a lot of debugging time...
if you cannot obtain any info ,then ...:            

i need to ask you some little questions about your requirements:
my laptop currently run  with a mandriva 2006 distribution:
it is the same if i compile an alternate kernel with the existing mandriva
 source,or you  absolutely need suse ?
my laptop has a parallel port and i have an old  desktop running mandrake 10.1
i have not a cross parallel cable...
i have to find  one it or build it from a normal parallel cutting wires and 
soldering it making a cross connection ( i already done the work in the past 
with a lan cable). 

Thanks

 Maurizio 

 

On Friday 09 June 2006 16:15, Thomas Renninger wrote:
> Does the laptop have a serial adapter?
> If not, I don't know how to debug that (There will be firescope to
> redirect kernel output over firewire, but that is future).
>
> If yes, connect the machine over a crossed serial cable with another
> one. On the remote machine watch the serial output with e.g.
> screen /dev/ttyS0 57600
> On the machine that gets debugged add the kernel option
> console=ttyS0,57600
> You should now see the kernel messages popping up on the remote screen
> session.
>
> Try to boot a SuSE debug kernel.
> If it does not boot you have to compile the kernel yourself:
>  - Install the kernel-source.rpm
>  - cd /usr/src/linux
>  - cp arch/i386/defconfig.default .config
>  - Edit .config and search for ACPI_DEBUG and set this line to:
>      ACPI_DEBUG=y
>  - make
>  - make install modules_install
>  - mkinitrd
>  - add a new boot entry for the kernel/initrd in /boot/grub/menu.lst
>  - reboot
>
> Now you can enable extended ACPI debugging (carefully, not too high):
> echo 0x1F >/proc/acpi/debug_level
>
> I wonder whether the machine hangs while processing some ACPI functions
> and which.
>
> Best you first search on http://bugzilla.kernel.org whether a similar
> bug exists and try to help there.
> If there is none, create a new one describing your problem, assign it to
> the ACPI component and take me into CC, please.
>
> Thanks,
>
>      Thomas
>
>
> -
> To unsubscribe from this list: send the line "unsubscribe linux-acpi" in
> the body of a message to majordomo@vger.kernel.org
> More majordomo info at  http://vger.kernel.org/majordomo-info.html

-- 

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Email with attachment's size more than 1 Mb will no more be received

Re: toshiba satelli 1800-712

[Thomas Renninger]

On Sat, 2006-06-10 at 11:41 +0200, Maurizio Bongini wrote:
> Hi Thomas
> 
> i searched without results the bugzilla site ....
> my problem seems to be common to other people with my computer and other of 
> the
> same brand...   
> 
> take a look to these links...
> 
> http://www.ussg.iu.edu/hypermail/linux/kernel/0502.1/0946.html
If you have the same problem this is probably not ACPI related.

> http://gentoo-wiki.com/HARDWARE_Gentoo_on_Toshiba_Satellite_3005-S403
> 
> then this one..
> http://www.weizmann.ac.il/home/fesegre/Linux_on_a_Toshiba_Satellite_1800-712.html
> it is reported also by toshiba official  site !  
> http://linux.toshiba-dme.co.jp/linux/eng/pc/sat1800_memo.htm
> 
> 
> two years ago i added myself to the toshiba linux forum but the problem was 
> not
> resolved, as you can see by above links....
> 
> are you in contact with some people  working in toshiba to obtain technical 
> data about ? IMHO this may truly help ,saving a lot of debugging time...
> if you cannot obtain any info ,then ...:
No. This is a very old machine anyway? Ah, do you run the latest BIOS of
the vendor? If not, better upgrade.
> 
> i need to ask you some little questions about your requirements:
> my laptop currently run  with a mandriva 2006 distribution:
> it is the same if i compile an alternate kernel with the existing mandriva
>  source,or you  absolutely need suse ?
> my laptop has a parallel port and i have an old  desktop running mandrake 10.1
> i have not a cross parallel cable...
> i have to find  one it or build it from a normal parallel cutting wires and 
> soldering it making a cross connection ( i already done the work in the past 
> with a lan cable). 
> 
My next try would have been to not load all ACPI and sensor/i2c modules,
but as stated in one of the links above acpi=off works and I doubt this
helps much then.

The one link states, that it does not reboot as soon as "volumes" are
mounted readonly..., maybe this is IDE HW related? No idea.

You may want to try to find out at which particular part the system
hangs. You need a serial cable (maybe you still get a backtrace with
sysreq-T?), long endurance and some luck.

Sorry, I can't really help here.

        Thomas
> Thanks
> 
>  Maurizio 
> 
>  
> 
> On Friday 09 June 2006 16:15, Thomas Renninger wrote:
> > Does the laptop have a serial adapter?
> > If not, I don't know how to debug that (There will be firescope to
> > redirect kernel output over firewire, but that is future).
> >
> > If yes, connect the machine over a crossed serial cable with another
> > one. On the remote machine watch the serial output with e.g.
> > screen /dev/ttyS0 57600
> > On the machine that gets debugged add the kernel option
> > console=ttyS0,57600
> > You should now see the kernel messages popping up on the remote screen
> > session.
> >
> > Try to boot a SuSE debug kernel.
> > If it does not boot you have to compile the kernel yourself:
> >  - Install the kernel-source.rpm
> >  - cd /usr/src/linux
> >  - cp arch/i386/defconfig.default .config
> >  - Edit .config and search for ACPI_DEBUG and set this line to:
> >      ACPI_DEBUG=y
> >  - make
> >  - make install modules_install
> >  - mkinitrd
> >  - add a new boot entry for the kernel/initrd in /boot/grub/menu.lst
> >  - reboot
> >
> > Now you can enable extended ACPI debugging (carefully, not too high):
> > echo 0x1F >/proc/acpi/debug_level
> >
> > I wonder whether the machine hangs while processing some ACPI functions
> > and which.
> >
> > Best you first search on http://bugzilla.kernel.org whether a similar
> > bug exists and try to help there.
> > If there is none, create a new one describing your problem, assign it to
> > the ACPI component and take me into CC, please.
> >
> > Thanks,
> >
> >      Thomas
> >

Re: toshiba satelli 1800-712

[Maurizio Bongini]

Hi Thomas 
i forwarded you the previous email with some links only to show you this is 
not a new problem ,and i'm no the only one  having problem rebooting toshiba 
satellite 1800-712 notebook  
this only to show you this is not a problem caused by some newby misuse and 
that toshiba knows that problems are there rebooting this kind of pc  

i do not know the exact situation of these linux users,i described you in my 
first email what happens on my computer...and it happens the same with  
several distro i installed...

sumarizing the shutdown processing on windows xp turn off and then on the 
power on light on my computer...
the reboot process on linux does not .

i have here available another computer (an ibm desktop) that sucessfully 
reboot,and the power on light is not turned off ...

i take a look on the kernel source in the reboot.c module,but i'm not a  C 
programmer ( i have some experience in other languages but not C) 
a look only to see if there are some options available in the reboot 
processing ...

i forwarded this problem to acpi team because i was thinking it was involved 
in the power management ...

now i'm searching a paralllel cable to conncet pc to pc and then recompile 
kernel...
howevere if you are sure this is not an acpi problem or if you have reasonable 
doubt that acpi is not involved then please help forwarding me to the correct 
team (and also hoping they have the same availability answering to my 
problem ..)
what i fear is to travel with my email in a sea of developper without finding 
the correct people .

waiting your answer 

thanks

Maurizio