RE: redhat comment about intel not taking patches? - Compaq Hardware

Alan Cox
2003-02-13T20:36:52Z

On Thu, 2003-02-13 at 12:45, Troy Schultz wrote:
> My biggest disappointment came when I called Compaq Tech support to
> inform them of the errors in the DSDT/BIOS. I was very quickly told
> that system was only intended to run Windows XP, they had no intention
> of looking at the DSDT to fix it unless there were problems under XP,
> and also that my warranty would be void for running an untested OS.

I don't know how this works in the USA/Canada but you may want to go
over the advertising for said laptop and see if it claims to

Support ACPI
States on the visible warranty that only XP is allowed (and if
remember you cant even then run windows .net on it)

If the ACPI tables are wrong (v the specification) then its very much
fraudulent advertising on the part of the company to claim it supports
ACPI IMHO. Similarly unless their visible paperwork for the warranty
says "XP only" they wouldnt get very far.

Thankfully the dealings I've had with vendors have been a bit saner
and not gone beyond "if you send it back in make a backup we will
reinstall windows on it because thats how we test stuff" (which didnt
bother me since they werent going to get far trying that when the
LCD had gone ;))