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From: Askar Safin <safinaskar@gmail.com>
To: superm1@kernel.org
Cc: Dell.Client.Kernel@dell.com, andriy.shevchenko@linux.intel.com,
	bartosz.golaszewski@linaro.org, benjamin.tissoires@redhat.com,
	dmitry.torokhov@gmail.com, linux-acpi@vger.kernel.org,
	linux-gpio@vger.kernel.org, linux-i2c@vger.kernel.org,
	regressions@lists.linux.dev, rrangel@chromium.org,
	wse@tuxedocomputers.com
Subject: Re: [REGRESSION][BISECTED] Dell Precision 7780 wakes up on its own from suspend
Date: Fri,  5 Dec 2025 07:01:41 +0300	[thread overview]
Message-ID: <20251205040141.1735580-1-safinaskar@gmail.com> (raw)
In-Reply-To: <f983382a-821c-40f0-a41e-ba9f47ae73c5@kernel.org>

"Mario Limonciello (AMD) (kernel.org)" <superm1@kernel.org>:
> Random thought - is this happening specifically when the lid is closed 
> and you're applying "pressure" to cause the touchpad to click with the 
> lid closed?

No.

I already sent script, which calls rtcwake in a loop. This script reproduces
the bug. I don't touch anything when it is running.

> If that's not it, I would check if you have the latest firmware for the 
> touchpad.  Unfortunately this isn't something "commonly" flashable with 
> Linux like is the case with BIOS and other components.

I already downloaded "touchpad firmware update utility" and did run it
within Windows. So, yes, I have latest firmware.

> Maybe @DellClientKernel could provide some guidance.

Dell.Client.Kernel@dell.com was in CC all this time.

Also, I contacted support via web chat (and said my service tag, of course).
(My laptop comes with Ubuntu preinstalled.)
They said I have basic support only,
so they will not look into the issue too deeply. We had lengthy chat,
and in some moment they said that they will not debug OS-related issues.
I. e. if I want help with this bug, I should reproduce it without OS,
i. e. in BIOS setup utility. Of course, this is not possible, because
one cannot suspend BIOS setup utility.

I sent them link to this thread and said that the bug is probably in firmware.
But they seem to ignore this.

Also, they said I can send the laptop to them, they will try to fix it and
send it back. I don't want this.

> But yes; failing all that it's viable to make a quirk.  You can follow 
> any of the ones I've submitted for modeling how to do it.  Here's the 
> most recent one I've done.
> 
> https://github.com/torvalds/linux/commit/23800ad1265f10c2bc6f42154ce4d20e59f2900e

Thank you! I will write something like this:

+		.matches = {
+			DMI_MATCH(DMI_SYS_VENDOR, "Dell Inc."),
+			DMI_MATCH(DMI_PRODUCT_FAMILY, "Precision"),
+		},
+		.driver_data = &(struct acpi_gpiolib_dmi_quirk) {
+			.ignore_wake = "VEN_0488:00@355",
+		},

I will test it and then properly send (hopefully today or tomorrow).

-- 
Askar Safin

  reply	other threads:[~2025-12-05  4:01 UTC|newest]

Thread overview: 24+ messages / expand[flat|nested]  mbox.gz  Atom feed  top
2025-06-26 23:32 [REGRESSION][BISECTED] Dell Precision 7780 wakes up on its own from suspend Askar Safin
2025-06-27  0:35 ` Mario Limonciello
2025-06-27  3:51   ` Askar Safin
2025-06-27  3:58     ` Mario Limonciello
2025-06-30  7:14       ` Askar Safin
2025-06-30 18:40         ` Mario Limonciello
2025-07-17 23:29           ` Askar Safin
2025-07-18 15:13             ` Werner Sembach
2025-07-18 15:20               ` Mario Limonciello
2025-08-25 15:34           ` Andy Shevchenko
2025-08-25 15:36             ` Andy Shevchenko
2025-09-18 18:33               ` Askar Safin
2025-11-09 19:05                 ` Andy Shevchenko
2025-11-09 19:08                   ` Andy Shevchenko
2025-12-05  2:16                     ` Askar Safin
2025-12-05  2:52                       ` Mario Limonciello (AMD) (kernel.org)
2025-12-05  4:01                         ` Askar Safin [this message]
2025-12-05  5:21                           ` Mario Limonciello (AMD) (kernel.org)
2025-12-05 13:52                             ` Andy Shevchenko
2025-12-07  4:04                               ` Askar Safin
2025-12-07 10:18                                 ` Andy Shevchenko
2025-12-07 16:45                                   ` Askar Safin
2025-12-07 22:35                                     ` Andy Shevchenko
2025-12-05 13:55                       ` Andy Shevchenko

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