Re: Smart batteries and Acer: list of affected models needed

Oisín Mac Fhearaí
2004-12-05T23:42:06Z

On Sunday 05 December 2004 21:28, Karol Kozimor wrote:
> Thus wrote Karol Kozimor:
> > Alternatively, I'd appreciate a contact address to one of Acer's
> > engineers or anyone capable of providing any useful information.
>
> Just a quick update: Acer Poland decided they didn't really care and they
> wouldn't let us have any hardware at least until the end of the year.
> Best regards,

Good luck; Acer seem to be absolutely terrible at communicating with the
outside world, or at least end-users - I must have spent an hour of hold-time
or more altogether just in calls that they cut off before I even spoke to
someone.

And when I got through, they either stuck to "we can't help you with this,
it's outside of our scope, bring your machine to a repair centre" or "we only
support Windows".
In the end, it was easier for me to buy a phonecard and call their offices in
Taiwan than it was speaking to the nearest call-centre (the UK), who
basically sucked and promised me emails I never received, etc.

I don't think Acer will help.

Oisín