From mboxrd@z Thu Jan 1 00:00:00 1970 From: Carl-Daniel Hailfinger Subject: Re: Re: ACER Aspire 5000 <- Will these bios bugs ever be fixed? Date: Wed, 31 Aug 2005 15:26:39 +0200 Message-ID: <4315B00F.1080805@gmx.net> References: <20050829180845.98096.qmail@web81605.mail.yahoo.com> <1125475314.3594.8.camel@linux> <1125478354.20251.5.camel@localhost.localdomain> <1125493848.3355.8.camel@localhost.localdomain> Mime-Version: 1.0 Content-Type: text/plain; charset=us-ascii Content-Transfer-Encoding: 7bit Return-path: In-Reply-To: <1125493848.3355.8.camel-bi+AKbBUZKY6gyzm1THtWbp2dZbC/Bob@public.gmane.org> Sender: acpi-devel-admin-5NWGOfrQmneRv+LV9MX5uipxlwaOVQ5f@public.gmane.org Errors-To: acpi-devel-admin-5NWGOfrQmneRv+LV9MX5uipxlwaOVQ5f@public.gmane.org List-Unsubscribe: , List-Post: List-Help: List-Subscribe: , List-Archive: To: Alan Cox Cc: Erik Slagter , Hans Kristian Rosbach , acpi-devel-5NWGOfrQmneRv+LV9MX5uipxlwaOVQ5f@public.gmane.org List-Id: linux-acpi@vger.kernel.org Alan Cox schrieb: > On Mer, 2005-08-31 at 10:52 +0200, Erik Slagter wrote: > >>Dell is even worse. If you tell them you run Linux on your laptop they >>will try to convince you it may damage your hardware and you won't get >>any guarantee whatsoever etc. (this in reply to a simple purely hardware >>based question) > > > Random Dell techies might. If you've got specific demonstrable BIOS bugs > in modern Dell laptops make sure the Dell Linux folks get them but in an > easy to reproduce form, or with a fix. If you can get something through > to the Dell BIOS people my experience so far is that it actually gets > fixed. Getting something that far into Dell is "interesting" For many vendors, contacting some higher-level staff at trade fairs gets you better contacts than any other method. Especially if you offer to supply a detailed technical description of the problem and tell them their engineering will find a solution inside that description. Keep the email address of the person you talked to and regularly bug them if the problem persists. Regards, Carl-Daniel -- http://www.hailfinger.org/ ------------------------------------------------------- SF.Net email is Sponsored by the Better Software Conference & EXPO September 19-22, 2005 * San Francisco, CA * Development Lifecycle Practices Agile & Plan-Driven Development * Managing Projects & Teams * Testing & QA Security * Process Improvement & Measurement * http://www.sqe.com/bsce5sf