Re: Re: ACER Aspire 5000 <- Will these bios bugs ever be fixed?

[Janosch Machowinski <scotch-cGBD8117FJM@public.gmane.org>]

Carl-Daniel Hailfinger schrieb:
> Alan Cox schrieb:
> 
>>On Mer, 2005-08-31 at 10:52 +0200, Erik Slagter wrote:
>>
>>
>>>Dell is even worse. If you tell them you run Linux on your laptop they
>>>will try to convince you it may damage your hardware and you won't get
>>>any guarantee whatsoever etc. (this in reply to a simple purely hardware
>>>based question)
>>
>>
>>Random Dell techies might. If you've got specific demonstrable BIOS bugs
>>in modern Dell laptops make sure the Dell Linux folks get them but in an
>>easy to reproduce form, or with a fix. If you can get something through
>>to the Dell BIOS people my experience so far is that it actually gets
>>fixed. Getting something that far into Dell is "interesting"
> 
> 
> For many vendors, contacting some higher-level staff at trade fairs gets
> you better contacts than any other method. Especially if you offer to
> supply a detailed technical description of the problem and tell them
> their engineering will find a solution inside that description. Keep
> the email address of the person you talked to and regularly bug them
> if the problem persists.
> 

What also works is starting an online petition and setting it somehow up 
on slashdot ;-). In this way the battery issue of my M6 got fixed. 
Anyway, if you contact ASUS support you don't get a promise that they 
will fix it, but at least you get some links to patches that work 
arround the problem on linuxside...

Greets
    Janosch


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