Help please

Help please

[Cyber Source]

Hello,
  To simplify my question, I'm going to include an excerpt from a post 
to our lug here. Would you possible have a work around for this problem? TIA

<snip>
Ok, gotta throw one out for some help.
 Long story short is, I have a laptop that I just purchased for a
client, has nvidia and runs perfect with Ubuntu Gutsy except for 1
little (kinda huge) problem.
 The bios that ships with most laptops lately , COMPLETELY SUCK  (I
hate phoenix). There is absolutely NOTHING in the bios to help control
acpi or apic. My problem is that I have NO SOUND unless I boot with the
kernel boot option of "acpi=off", then all works perfect except I have
no battery monitoring, which on a laptop is pretty huge, if this was a
desktop, it would be no biggie (not sure if it would affect ups
monitoring). I notice that I have ERR=1 from /proc/interrupts. I have
tried all sorts of combinations of boot options, including "noapic
nolapic pnpbios=off" and I forget the rest I've tried, nothing works
except for turning off acpi completely and then no battery monitor. I've
looked into apm but can't recompile the kernel because then all the
other "restricted" packages won't work with the custom kernel and that
option is basically a pain in the ass. I feel this is probably related
to the ERR=1 from interrupts but I can't seem to clear this, it only
gets worse with other boot options I've tried.
Does anyone know how to reroute irq's or make them behave better (yes
I've tried pci=routeirq)?
Has anyone else had this problem and found a solution?
Currently my work around is 2 grub boot stanza's, one is to have sound
which runs "acpi=off" and the other is to have no sound and everything
else works (battery monitor), without the "acpi=off" option.
Any help please? TIA
<snip>

Re: Help please

[Carlos Corbacho]

On Friday 14 December 2007 14:29:08 Cyber Source wrote:
> Ok, gotta throw one out for some help.
>  Long story short is, I have a laptop that I just purchased for a
> client, has nvidia and runs perfect with Ubuntu Gutsy except for 1
> little (kinda huge) problem.

Make and model of laptop?
BIOS version?

dmesg output would probably also be useful.

-Carlos
-- 
E-Mail: carlos@strangeworlds.co.uk
Web: strangeworlds.co.uk
GPG Key ID: 0x23EE722D

Re: Help please

[ice`]

Cyber Source ha scritto:
> Hello,
>  To simplify my question, I'm going to include an excerpt from a post 
> to our lug here. Would you possible have a work around for this 
> problem? TIA
Hi,
sorry if I follow your post but I have a problem with ACPI and I think 
that the culprit is always Phoenix Bios as in your case (I have an HP 
dv2500 laptop with bios F.21)...
I've read that Phoenix Bios has been planned to allow only Microsoft 
systems (in particular Vista) to read ACPI data and therefore manage CPU.
Someone can confirm this?
I can't manage cpu frequency scaling which, by the way, is supported by 
my cpu (C2D T7500) and in fact inside Vista works pretty well.
This is the ACPI error I get when I modprobe acpi-cpufreq:

[ 1008.017253] ACPI Error (psargs-0355): [\_PR_.CPU0._PSS] Namespace 
lookup failure, AE_NOT_FOUND
[ 1008.017259] ACPI Error (psparse-0551): Method parse/execution failed 
[\_PR_.CPU1._PSS] (Node ffff81007cf59de0), AE_NOT_FOUND
[ 1008.017293] ACPI Exception (processor_perflib-0234): AE_NOT_FOUND, 
Evaluating _PSS [20070126]

I hope someone can clarify on this.

Re: Help please

[Len Brown]

On Friday 14 December 2007 10:22, ice` wrote:
> Cyber Source ha scritto:
> > Hello,
> >  To simplify my question, I'm going to include an excerpt from a post 
> > to our lug here. Would you possible have a work around for this 
> > problem? TIA
> Hi,
> sorry if I follow your post but I have a problem with ACPI and I think 
> that the culprit is always Phoenix Bios as in your case (I have an HP 
> dv2500 laptop with bios F.21)...
> I've read that Phoenix Bios has been planned to allow only Microsoft 
> systems (in particular Vista) to read ACPI data and therefore manage CPU.
> Someone can confirm this?
> I can't manage cpu frequency scaling which, by the way, is supported by 
> my cpu (C2D T7500) and in fact inside Vista works pretty well.
> This is the ACPI error I get when I modprobe acpi-cpufreq:
> 
> [ 1008.017253] ACPI Error (psargs-0355): [\_PR_.CPU0._PSS] Namespace 
> lookup failure, AE_NOT_FOUND
> [ 1008.017259] ACPI Error (psparse-0551): Method parse/execution failed 
> [\_PR_.CPU1._PSS] (Node ffff81007cf59de0), AE_NOT_FOUND
> [ 1008.017293] ACPI Exception (processor_perflib-0234): AE_NOT_FOUND, 
> Evaluating _PSS [20070126]
> 
> I hope someone can clarify on this.

Please file a sighting here:

http://bugzilla.kernel.org/enter_bug.cgi?product=ACPI

please attach the output from acpidump.

please attach the dmesg from 2.6.23.stable or later.

thanks,
-Len

Re: Help please

[Len Brown]

On Friday 14 December 2007 09:29, Cyber Source wrote:
> Hello,
>   To simplify my question, I'm going to include an excerpt from a post 
> to our lug here. Would you possible have a work around for this problem? TIA
> 
> <snip>
> Ok, gotta throw one out for some help.
>  Long story short is, I have a laptop that I just purchased for a
> client, has nvidia and runs perfect with Ubuntu Gutsy except for 1
> little (kinda huge) problem.
>  The bios that ships with most laptops lately , COMPLETELY SUCK  (I
> hate phoenix). There is absolutely NOTHING in the bios to help control
> acpi or apic. My problem is that I have NO SOUND unless I boot with the
> kernel boot option of "acpi=off", then all works perfect except I have
> no battery monitoring, which on a laptop is pretty huge, if this was a
> desktop, it would be no biggie (not sure if it would affect ups
> monitoring). I notice that I have ERR=1 from /proc/interrupts. I have
> tried all sorts of combinations of boot options, including "noapic
> nolapic pnpbios=off" and I forget the rest I've tried, nothing works
> except for turning off acpi completely and then no battery monitor. I've
> looked into apm but can't recompile the kernel because then all the
> other "restricted" packages won't work with the custom kernel and that
> option is basically a pain in the ass. I feel this is probably related
> to the ERR=1 from interrupts but I can't seem to clear this, it only
> gets worse with other boot options I've tried.
> Does anyone know how to reroute irq's or make them behave better (yes
> I've tried pci=routeirq)?
> Has anyone else had this problem and found a solution?
> Currently my work around is 2 grub boot stanza's, one is to have sound
> which runs "acpi=off" and the other is to have no sound and everything
> else works (battery monitor), without the "acpi=off" option.
> Any help please? TIA
> <snip>

Please file a sighting here:

http://bugzilla.kernel.org/enter_bug.cgi?product=ACPI
Category: config-interrupts

Please note if this has always not worked, or if a previous version of Linux worked.

Please attach the dmesg and /proc/interrupt from the acpi=off boot;
and the same for the boot with no boot parameters.

Please attach a single copy of the output from acpidump,
and the output from lspci -vv.

thanks,
-Len

Re: Help please

[Carlos Corbacho]

On Friday 14 December 2007 14:58:54 you wrote:
> Thanks for getting back to me Carlos.

Re-adding linux-acpi to CC.

> Acer Aspire 7520-5971
> System BIOS Version = V1.09 (phoenix)

This is not an ACPI problem, it's an ALSA problem.

http://ubuntuforums.org/showthread.php?t=545401

See the third entry ("Aspire 5720ZG, also: Aspire 7520G TV") which should 
cover the Aspire 7520 and what you need to do to get the sound working on 
*buntu.

-Carlos
-- 
E-Mail: carlos@strangeworlds.co.uk
Web: strangeworlds.co.uk
GPG Key ID: 0x23EE722D

Re: Help please

[ice`]

Len Brown ha scritto:
> Please file a sighting here:
>
> http://bugzilla.kernel.org/enter_bug.cgi?product=ACPI
>
> please attach the output from acpidump.
>
> please attach the dmesg from 2.6.23.stable or later.
>
> thanks,
> -Len
>   
ok, found and done:
http://bugzilla.kernel.org/show_bug.cgi?id=9586

thanks