* dmidecode (Re: laptop and suspend/hibernate woes)
[not found] ` <20071224012040.GU4925@syrinxpc.com>
@ 2007-12-28 17:18 ` Joe Shisei Niski
2008-01-18 21:24 ` Len Brown
0 siblings, 1 reply; 2+ messages in thread
From: Joe Shisei Niski @ 2007-12-28 17:18 UTC (permalink / raw)
To: linux-acpi
[-- Attachment #1: Type: text/plain, Size: 4765 bytes --]
Greetings - when trying to deal with suspend/hibernate woes on my new
laptop under Ubuntu 7.10, i saw a message to send the dmidecode output
to you. It's attached to this message.
Below is part of an email thread from my local Linux user group that
provides background on the specific problems i'm having, just for your
information.
Regards,
Joe
==================================================================
One laptop is about six months old, the other is just under 3 yrs old,
and the latter's BIOS has been updated to no avail.
The symptoms of my suspend/hibernate problems are fairly common:
- suspend: screen goes blank, then the dialog appears showing that the
screen is locked. When i unlock it, there's an alert telling me that
there was a suspend problem and to check the docs.
- hibernate: screen flashes a bit, goes dark. Sometimes the "locked
screen" dialog appears, sometimes not (depending on boot params) and i
have to power-cycle the machine.
potentially useful lines from the 120 produced by "dmesg | grep -i acpi"
on the newer one, with commentary in <>:
-------------
ACPI: BIOS bug: multiple APIC/MADT found, using 0
ACPI: If "acpi_apic_instance=2" works better, notify
linux-acpi@vger.kernel.org
< using "acpi_apic_instance=2" on the kernel boot command line made no
difference in behavior, although the first of these lines reflected that
instance 2 was in use>
ACPI: Looking for DSDT in initramfs... error, file /DSDT.aml not found.
<this one disturbs me - i found a few references to it, but nothing that
adresses it directly>
ACPI: System BIOS is requesting _OSI(Linux)
ACPI: Please test with "acpi_osi=!Linux"
<adding "acpi_osi=!Linux" to the command line made no difference, and
these messages still appeared>
<the following lines tell me that hardware detection is working ok>
ACPI: Interpreter enabled
ACPI: (supports S0 S3 S4 S5)
ACPI: Using IOAPIC for interrupt routing
pnp: PnP ACPI init
ACPI: bus type pnp registered
pnp: PnP ACPI: found 12 devices
ACPI: ACPI bus type pnp unregistered
PCI: Using ACPI for IRQ routing
ACPI: CPU0 (power states: C1[C1] C2[C2] C3[C3])
ACPI: Processor [CPU0] (supports 8 throttling states)
ACPI: CPU1 (power states: C1[C1] C2[C2] C3[C3])
ACPI: Processor [CPU1] (supports 8 throttling states)
ACPI: Invalid passive threshold
ACPI: Power Button (FF) [PWRF]
ACPI: Power Button (CM) [PWB]
ACPI: Sleep Button (CM) [SLPB]
ACPI: Lid Switch [LID]
< the last line repeats 9 or 10 times>
ACPI: Invalid passive threshold
------------------
i also tried boot parameters "pci=noacpi" which didn't fix
suspend/hibernate but did significantly slow the loading of Gnome.
"noapic" made no difference.
for what it's worth, i'm using the native Nvidia drivers, but have
followed all the tips for modifying /etc/default/acpi-support and
xorg.conf (which i know only too well from trying to get the other
laptop with its ATI video to behave).
i've also tried disabling compiz (tried that first), though it made no
difference in any of the command line boot options i ran through.
At one point, i saw tan error when trying to hibernate, "swsusp: cannot
find swap device, try swapon -a" - it turns out that the failed
hibernate attemps had corrupted the swap partition. Fixed that, and
added "resume=UUID=<swap partition UUID>" to Grub, and it seems like
swap works even after a hibernate failure.
i found this very detailed ACPI how-to on the Gentoo wiki, and may have
to try the DSDT override, but i don't have the stomach for it right now.
http://gentoo-wiki.com/HOWTO_Fix_Common_ACPI_Problems
Again, thanks for the sugestion, it pointed me to more info than i'd
previously found.
Joe
Aaron Burt wrote:
> On Sun, Dec 23, 2007 at 04:38:06PM -0800, Joe Shisei Niski wrote:
>
>> Hi - anyone out there with experience getting their laptop to suspend or
>> hibernate under Ubuntu? i have two laptops i really love (Sager/Clevo,
>> nice high-end development boxes) but i haven't been able to get them to
>> suspend or hibernate unter Ubuntu 7.04 or 7.10, or with several
>> different versions of OpenSuse. Stanby & Hibernate work fine on Windows.
>>
>
> Hm. How old are they, and have you updated the BIOS? You might want to
> do something like "dmesg | grep -i acpi" and see what it says. I'm
> gonna guess that the kernel doesn't like the version of ACPI on there.
>
> I'll bet that it'll work OK if you add "acpi=force" to the kernel
> commandline (either edit /boot/grub/menu.lst or try adding it
> temporarily in GRUB at boot-time.)
>
> _______________________________________________
> PLUG mailing list
> PLUG@lists.pdxlinux.org
> http://lists.pdxlinux.org/mailman/listinfo/plug
>
>
--
________________________________________
Joe Shisei Niski
Portland, Oregon, USA
[-- Attachment #2: dmidecode_clevo_2007_12_28.txt --]
[-- Type: text/plain, Size: 10567 bytes --]
# dmidecode 2.9
SMBIOS 2.4 present.
42 structures occupying 1449 bytes.
Table at 0xBFEDF000.
Handle 0x0000, DMI type 0, 24 bytes
BIOS Information
Vendor: Phoenix
Version: SROSA001.86C.
Release Date: 10/26/2007
Address: 0xE5920
Runtime Size: 108256 bytes
ROM Size: 1024 kB
Characteristics:
ISA is supported
PCI is supported
PC Card (PCMCIA) is supported
PNP is supported
BIOS is upgradeable
BIOS shadowing is allowed
ESCD support is available
Boot from CD is supported
ACPI is supported
USB legacy is supported
AGP is supported
BIOS boot specification is supported
Targeted content distribution is supported
Handle 0x0001, DMI type 1, 27 bytes
System Information
Manufacturer: Clevo Co.
Product Name: M570RU
Version: CLEVO:M570RU-1.00.04SL
Serial Number: Not Applicable
UUID: 0090F560-EE55-0000-0000-000000000000
Wake-up Type: Power Switch
SKU Number: Not Specified
Family: Not Specified
Handle 0x0002, DMI type 2, 8 bytes
Base Board Information
Manufacturer: Clevo Co.
Product Name: SANTA ROSA CRB
Version: Not Applicable
Serial Number: Not Applicable
Handle 0x0003, DMI type 3, 17 bytes
Chassis Information
Manufacturer: No Enclosure
Type: Other
Lock: Not Present
Version: N/A
Serial Number: None
Asset Tag: No Asset Tag
Boot-up State: Safe
Power Supply State: Safe
Thermal State: Safe
Security Status: None
OEM Information: 0x00001234
Handle 0x0004, DMI type 4, 35 bytes
Processor Information
Socket Designation: U2E1
Type: Central Processor
Family: Other
Manufacturer: Intel
ID: FA 06 00 00 FF FB EB BF
Version: CPU Version
Voltage: 3.3 V
External Clock: Unknown
Max Speed: 4096 MHz
Current Speed: 2400 MHz
Status: Populated, Enabled
Upgrade: ZIF Socket
L1 Cache Handle: 0x0005
L2 Cache Handle: 0x0006
L3 Cache Handle: Not Provided
Serial Number: Not Specified
Asset Tag: Not Specified
Part Number: Not Specified
Handle 0x0005, DMI type 7, 19 bytes
Cache Information
Socket Designation: L1 Cache
Configuration: Enabled, Socketed, Level 1
Operational Mode: Write Back
Location: Internal
Installed Size: 64 KB
Maximum Size: 64 KB
Supported SRAM Types:
Burst
Pipeline Burst
Asynchronous
Installed SRAM Type: Asynchronous
Speed: Unknown
Error Correction Type: Unknown
System Type: Unknown
Associativity: Unknown
Handle 0x0006, DMI type 7, 19 bytes
Cache Information
Socket Designation: L2 Cache
Configuration: Enabled, Socketed, Level 2
Operational Mode: Write Back
Location: Internal
Installed Size: 4096 KB
Maximum Size: 4096 KB
Supported SRAM Types:
Burst
Pipeline Burst
Asynchronous
Installed SRAM Type: Burst
Speed: Unknown
Error Correction Type: Unknown
System Type: Unknown
Associativity: Unknown
Handle 0x0007, DMI type 8, 9 bytes
Port Connector Information
Internal Reference Designator: J19
Internal Connector Type: 9 Pin Dual Inline (pin 10 cut)
External Reference Designator: COM 1
External Connector Type: DB-9 male
Port Type: Serial Port 16550A Compatible
Handle 0x0008, DMI type 8, 9 bytes
Port Connector Information
Internal Reference Designator: J1A1
Internal Connector Type: None
External Reference Designator: Keyboard
External Connector Type: Circular DIN-8 male
Port Type: Keyboard Port
Handle 0x0009, DMI type 8, 9 bytes
Port Connector Information
Internal Reference Designator: J1A1
Internal Connector Type: None
External Reference Designator: PS/2 Mouse
External Connector Type: Circular DIN-8 male
Port Type: Mouse Port
Handle 0x000A, DMI type 9, 13 bytes
System Slot Information
Designation: PCI Slot J8B3
Type: 32-bit PCI
Current Usage: Available
Length: Long
ID: 3
Characteristics:
5.0 V is provided
3.3 V is provided
Handle 0x000B, DMI type 9, 13 bytes
System Slot Information
Designation: PCI Slot S9B1
Type: 32-bit PCI
Current Usage: Unknown
Length: Long
ID: 0
Characteristics:
5.0 V is provided
3.3 V is provided
Handle 0x000C, DMI type 9, 13 bytes
System Slot Information
Designation: PEG Slot J6B2
Type: 32-bit PCI Express
Current Usage: In Use
Length: Long
ID: 6
Characteristics:
5.0 V is provided
3.3 V is provided
Handle 0x000D, DMI type 9, 13 bytes
System Slot Information
Designation: PCI Express Slot J6B1
Type: 32-bit PCI Express
Current Usage: Available
Length: Long
ID: 7
Characteristics:
5.0 V is provided
3.3 V is provided
Handle 0x000E, DMI type 9, 13 bytes
System Slot Information
Designation: PCI Express Slot J6D1
Type: 32-bit PCI Express
Current Usage: Available
Length: Long
ID: 8
Characteristics:
5.0 V is provided
3.3 V is provided
Handle 0x000F, DMI type 9, 13 bytes
System Slot Information
Designation: PCI Express Slot J8B4
Type: 32-bit PCI Express
Current Usage: In Use
Length: Long
ID: 9
Characteristics:
5.0 V is provided
3.3 V is provided
Handle 0x0010, DMI type 9, 13 bytes
System Slot Information
Designation: PCI Express Slot J8D1
Type: 32-bit PCI Express
Current Usage: In Use
Length: Long
ID: 10
Characteristics:
5.0 V is provided
3.3 V is provided
Handle 0x0011, DMI type 9, 13 bytes
System Slot Information
Designation: PCI Express Slot J7B1
Type: 32-bit PCI Express
Current Usage: Available
Length: Long
ID: 11
Characteristics:
5.0 V is provided
3.3 V is provided
Handle 0x0012, DMI type 10, 6 bytes
On Board Device Information
Type: Sound
Status: Disabled
Description: HD-Audio
Handle 0x0013, DMI type 11, 5 bytes
OEM Strings
String 1: This is the Intel Crestline
String 2: Clevo Co.
Handle 0x0014, DMI type 12, 5 bytes
System Configuration Options
Option 1: Jumper settings can be described here.
Handle 0x0015, DMI type 15, 29 bytes
System Event Log
Area Length: 16 bytes
Header Start Offset: 0x0000
Header Length: 16 bytes
Data Start Offset: 0x0010
Access Method: General-purpose non-volatile data functions
Access Address: 0x0000
Status: Valid, Not Full
Change Token: 0x00000001
Header Format: Type 1
Supported Log Type Descriptors: 3
Descriptor 1: POST error
Data Format 1: POST results bitmap
Descriptor 2: Single-bit ECC memory error
Data Format 2: Multiple-event
Descriptor 3: Multi-bit ECC memory error
Data Format 3: Multiple-event
Handle 0x0016, DMI type 16, 15 bytes
Physical Memory Array
Location: System Board Or Motherboard
Use: System Memory
Error Correction Type: None
Maximum Capacity: 1000 MB
Error Information Handle: Not Provided
Number Of Devices: 2
Handle 0x0017, DMI type 17, 27 bytes
Memory Device
Array Handle: 0x0016
Error Information Handle: No Error
Total Width: 64 bits
Data Width: 64 bits
Size: 2048 MB
Form Factor: SODIMM
Set: 1
Locator: M1
Bank Locator: Bank 0
Type: DDR2
Type Detail: Synchronous
Speed: 667 MHz (1.5 ns)
Manufacturer: Mfg 0
Serial Number: 1234-B0
Asset Tag: Not Specified
Part Number: SODIMM000
Handle 0x0018, DMI type 17, 27 bytes
Memory Device
Array Handle: 0x0016
Error Information Handle: No Error
Total Width: 64 bits
Data Width: 64 bits
Size: 2048 MB
Form Factor: SODIMM
Set: 1
Locator: M2
Bank Locator: Bank 1
Type: DDR2
Type Detail: Synchronous
Speed: 667 MHz (1.5 ns)
Manufacturer: Mfg 1
Serial Number: 1234-B1
Asset Tag: Not Specified
Part Number: SODIMM001
Handle 0x0019, DMI type 19, 15 bytes
Memory Array Mapped Address
Starting Address: 0x00000000000
Ending Address: 0x000FFFFFFFF
Range Size: 4 GB
Physical Array Handle: 0x0016
Partition Width: 0
Handle 0x001A, DMI type 20, 19 bytes
Memory Device Mapped Address
Starting Address: 0x00000000000
Ending Address: 0x0007FFFFFFF
Range Size: 2 GB
Physical Device Handle: 0x0017
Memory Array Mapped Address Handle: 0x0019
Partition Row Position: Unknown
Interleave Position: Unknown
Interleaved Data Depth: Unknown
Handle 0x001B, DMI type 20, 19 bytes
Memory Device Mapped Address
Starting Address: 0x00080000000
Ending Address: 0x000FFFFFFFF
Range Size: 2 GB
Physical Device Handle: 0x0018
Memory Array Mapped Address Handle: 0x0019
Partition Row Position: Unknown
Interleave Position: Unknown
Interleaved Data Depth: Unknown
Handle 0x001C, DMI type 22, 26 bytes
Portable Battery
Location: Rear
Manufacturer: Intel Corporation
Name: Intel Corporation
Chemistry: Lithium Ion
Design Capacity: 1000 mWh
Design Voltage: 19 mV
SBDS Version: BATT_1234
Maximum Error: 100%
SBDS Serial Number: 0001
SBDS Manufacture Date: 1980-00-01
OEM-specific Information: 0x00000000
Handle 0x001D, DMI type 23, 13 bytes
System Reset
Status: Enabled
Watchdog Timer: Present
Boot Option: Do Not Reboot
Boot Option On Limit: Do Not Reboot
Reset Count: Unknown
Reset Limit: Unknown
Timer Interval: Unknown
Timeout: Unknown
Handle 0x001E, DMI type 24, 5 bytes
Hardware Security
Power-On Password Status: Disabled
Keyboard Password Status: Unknown
Administrator Password Status: Disabled
Front Panel Reset Status: Unknown
Handle 0x001F, DMI type 25, 9 bytes
System Power Controls
Next Scheduled Power-on: 12-31 23:59:59
Handle 0x0020, DMI type 26, 20 bytes
Voltage Probe
Description: Voltage Probe
Location: Processor
Status: OK
Maximum Value: Unknown
Minimum Value: Unknown
Resolution: Unknown
Tolerance: Unknown
Accuracy: Unknown
OEM-specific Information: 0x00000000
Handle 0x0021, DMI type 27, 12 bytes
Cooling Device
Temperature Probe Handle: 0x0022
Type: Fan
Status: OK
OEM-specific Information: 0x00000000
Handle 0x0022, DMI type 28, 20 bytes
Temperature Probe
Description: Temperature Probe
Location: Processor
Status: OK
Maximum Value: Unknown
Minimum Value Unknown
Resolution: Unknown
Tolerance: Unknown
Accuracy: Unknown
OEM-specific Information: 0x00000000
Handle 0x0023, DMI type 29, 20 bytes
Electrical Current Probe
Description: Electrical Current Probe
Location: Processor
Status: OK
Maximum Value: Unknown
Minimum Value: Unknown
Resolution: Unknown
Tolerance: Unknown
Accuracy: Unknown
OEM-specific Information: 0x00000000
Handle 0x0024, DMI type 30, 6 bytes
Out-of-band Remote Access
Manufacturer Name: Intel
Inbound Connection: Enabled
Outbound Connection: Disabled
Handle 0x0025, DMI type 32, 20 bytes
System Boot Information
Status: <OUT OF SPEC>
Handle 0x0026, DMI type 129, 16 bytes
OEM-specific Type
Header and Data:
81 10 26 00 01 01 02 01 00 00 00 01 00 00 08 01
Strings:
Intel_ASF_001
Intel_ASF_001
Handle 0x0027, DMI type 136, 6 bytes
OEM-specific Type
Header and Data:
88 06 27 00 FF FF
Handle 0x0028, DMI type 150, 14 bytes
OEM-specific Type
Header and Data:
96 0E 28 00 01 01 00 00 00 00 00 00 00 00
Strings:
ABSOLUTE(PHOENIX) CLM
Handle 0x0029, DMI type 127, 4 bytes
End Of Table
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