helpdesk software

helpdesk software

[Murali Potla]

Hi list,

What are the best helpdesk (for web and email based technical support
services )  softwares available on Linux ?

Regards
Murali


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Re: helpdesk software

[Sven Pfeifer]

Hi,

Murali Potla <murali.potla@softprosys.com> wrote:
> Hi list,
> 
> What are the best helpdesk (for web and email based technical support
> services )  softwares available on Linux ?

I like OTRS (http://otrs.org/) very much. You should give it a try.

> Regards
> Murali

Cheers

	Sven

-- 
USER, n.: The word computer professionals use when they mean "idiot".
-------------------------------------------------------[rand. sig. #4]

Re: helpdesk software

[asterr]

You can also take a look at RT at http://www.bestpractical.com.

On Sat, 29 Nov 2003, Sven Pfeifer wrote:

> Hi,
> 
> Murali Potla <murali.potla@softprosys.com> wrote:
> > Hi list,
> > 
> > What are the best helpdesk (for web and email based technical support
> > services )  softwares available on Linux ?
> 
> I like OTRS (http://otrs.org/) very much. You should give it a try.
> 
> > Regards
> > Murali
> 
> Cheers
> 
> 	Sven
> 
> -- 
> USER, n.: The word computer professionals use when they mean "idiot".
> -------------------------------------------------------[rand. sig. #4]
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