From mboxrd@z Thu Jan  1 00:00:00 1970
From: Sven Pfeifer <sven@yagonna.de>
Subject: Re: helpdesk software
Date: Sat, 29 Nov 2003 21:15:11 +0100
Sender: linux-admin-owner@vger.kernel.org
Message-ID: <20031129201511.GA13116@yagonna.de>
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To: linux-admin <linux-admin@vger.kernel.org>

Hi,

Murali Potla <murali.potla@softprosys.com> wrote:
> Hi list,
> 
> What are the best helpdesk (for web and email based technical support
> services )  softwares available on Linux ?

I like OTRS (http://otrs.org/) very much. You should give it a try.

> Regards
> Murali

Cheers

	Sven

-- 
USER, n.: The word computer professionals use when they mean "idiot".
-------------------------------------------------------[rand. sig. #4]