[Bug 219057] New: dongle bluetooth does't work on linux mint

[Bug 219057] New: dongle bluetooth does't work on linux mint

[bugzilla-daemon]

https://bugzilla.kernel.org/show_bug.cgi?id=219057

            Bug ID: 219057
           Summary: dongle bluetooth does't work on linux mint
           Product: Drivers
           Version: 2.5
          Hardware: All
                OS: Linux
            Status: NEW
          Severity: normal
          Priority: P3
         Component: Bluetooth
          Assignee: linux-bluetooth@vger.kernel.org
          Reporter: ricardo.andres.riquelmerios97@gmail.com
        Regression: No

Hi , I build a pc gaming machine and install linux mint on it and for most the
thinks works almost perfect except this dougle bluetooth of the brand ugreen ,
I just buy this device because it said bluetooth 5,4 and when I put the device
the system recognize as a bt device but when I try to enable blueman , the
program in seft crash I try this command and give me this error [    9.428797]
Bluetooth: hci0: command 0x1005 tx timeout
[    9.428845] Bluetooth: hci0: Opcode 0x1005 failed: -110
 so.. I don't know can I do now , I try to forums of linux mint , telegram
about linux mint , discord too and none it can give a awnser , can someone with
more experience help me please and thanks for give me a little of your time and
readme

Ricardo.

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[Bug 219057] dongle bluetooth does't work on linux mint

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https://bugzilla.kernel.org/show_bug.cgi?id=219057

--- Comment #1 from Artem S. Tashkinov (aros@gmx.com) ---
Please try kernel 6.10 and if it still doesn't work, please attach `dmesg`
output.

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[Bug 219057] dongle bluetooth does't work on linux mint

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--- Comment #2 from Artem S. Tashkinov (aros@gmx.com) ---
And please attach `lsusb` output as well.

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[Bug 219057] dongle bluetooth does't work on linux mint

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--- Comment #3 from ricardo (ricardo.andres.riquelmerios97@gmail.com) ---
(In reply to Artem S. Tashkinov from comment #1)
> Please try kernel 6.10 and if it still doesn't work, please attach `dmesg`
> output.

I cannot send because is too long and I can't send it but it said the same
error what I am posed here

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[Bug 219057] dongle bluetooth does't work on linux mint

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--- Comment #4 from ricardo (ricardo.andres.riquelmerios97@gmail.com) ---
command 'lsusb' 

Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 001 Device 007: ID 0b05:1a51 ASUSTek Computer, Inc. ROG RYUO III
Bus 001 Device 006: ID 05e3:0608 Genesys Logic, Inc. Hub
Bus 001 Device 005: ID 33fa:0010  USB2.0-BT
Bus 001 Device 004: ID 045e:028e Microsoft Corp. Xbox360 Controller
Bus 001 Device 003: ID 062a:4101 MosArt Semiconductor Corp. Wireless
Keyboard/Mouse
Bus 001 Device 002: ID 2dc8:5201 8BitDo 8BitDo Retro Keyboard Receiver
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub

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[Bug 219057] dongle bluetooth does't work on linux mint

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--- Comment #5 from ricardo (ricardo.andres.riquelmerios97@gmail.com) ---
(In reply to ricardo from comment #4)
> command 'lsusb' 
> 
> Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
> Bus 001 Device 007: ID 0b05:1a51 ASUSTek Computer, Inc. ROG RYUO III
> Bus 001 Device 006: ID 05e3:0608 Genesys Logic, Inc. Hub
> Bus 001 Device 005: ID 33fa:0010  USB2.0-BT
> Bus 001 Device 004: ID 045e:028e Microsoft Corp. Xbox360 Controller
> Bus 001 Device 003: ID 062a:4101 MosArt Semiconductor Corp. Wireless
> Keyboard/Mouse
> Bus 001 Device 002: ID 2dc8:5201 8BitDo 8BitDo Retro Keyboard Receiver
> Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub

the system detect the btusb device but crashed when I enable the bluetooth

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[Bug 219057] dongle bluetooth does't work on linux mint

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Paul Menzel (pmenzel+bugzilla.kernel.org@molgen.mpg.de) changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
                 CC|                            |pmenzel+bugzilla.kernel.org
                   |                            |@molgen.mpg.de

--- Comment #6 from Paul Menzel (pmenzel+bugzilla.kernel.org@molgen.mpg.de) ---
(In reply to ricardo from comment #3)
> (In reply to Artem S. Tashkinov from comment #1)
> > Please try kernel 6.10 and if it still doesn't work, please attach `dmesg`
> > output.
> 
> I cannot send because is too long and I can't send it but it said the same
> error what I am posed here

    $ dmesg > 20240720--linux-6.10--messsages.txt

Did you try to attach this file clicking on *Add an attachment*? If that does
not work, please tell us the size of the text file.

    $ ls -l 20240720--linux-6.10--messsages.txt

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[Bug 219057] dongle bluetooth does't work on linux mint

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--- Comment #7 from ricardo (ricardo.andres.riquelmerios97@gmail.com) ---
the size of the text file it is 85,3 kB

1137 line of code

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[Bug 219057] dongle bluetooth does't work on linux mint

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--- Comment #8 from ricardo (ricardo.andres.riquelmerios97@gmail.com) ---
https://pastebin.com/mNRqk97e

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[Bug 219057] dongle bluetooth does't work on linux mint

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--- Comment #9 from Artem S. Tashkinov (aros@gmx.com) ---
Created attachment 306602
  --> https://bugzilla.kernel.org/attachment.cgi?id=306602&action=edit
dmesg

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[Bug 219057] dongle bluetooth does't work on linux mint

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--- Comment #10 from Artem S. Tashkinov (aros@gmx.com) ---
Your BT dongle could be malfunctioning, that's all I can say:

[    7.641748] Bluetooth: BNEP (Ethernet Emulation) ver 1.3
[    7.641750] Bluetooth: BNEP filters: protocol multicast
[    7.641752] Bluetooth: BNEP socket layer initialized
[    7.746321] input input12: unable to receive magic message: -121
[    9.399212] input input12: unable to receive magic message: -121
[    9.449012] input input12: unable to receive magic message: -121
[    9.524765] Bluetooth: hci0: command 0x1005 tx timeout
[    9.524802] Bluetooth: hci0: Opcode 0x1005 failed: -110
[   57.877847] input input12: unable to receive magic message: -121
[   57.944875] input input12: unable to receive magic message: -121
[   65.820223] input input12: unable to receive magic message: -121
[   65.894224] input input12: unable to receive magic message: -121
[   67.979270] input input12: unable to receive magic message: -121

Someone has the exact same issue:
https://bbs.archlinux.org/viewtopic.php?id=296195 and they've bought a new one.

A google search has not revealed any success stories:
https://www.google.com/search?q=%22Opcode+0x1005+failed%22

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[Bug 219057] dongle bluetooth does't work on linux mint

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--- Comment #11 from Artem S. Tashkinov (aros@gmx.com) ---
You could try a solution posted here:
https://askubuntu.com/questions/1205962/bluetooth-dongle-problem

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[Bug 219057] dongle bluetooth does't work on linux mint

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--- Comment #12 from ricardo (ricardo.andres.riquelmerios97@gmail.com) ---
so... the doungle it must be remplaced it? there's not another solution from
this?

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[Bug 219057] dongle bluetooth does't work on linux mint

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--- Comment #13 from ricardo (ricardo.andres.riquelmerios97@gmail.com) ---
I bought the brand tp link nano USB adapter UB400 , and now is worked so it was
the other bluetooth device the issue not a bug , thanks for the support

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[Bug 219057] dongle bluetooth does't work on linux mint

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Artem S. Tashkinov (aros@gmx.com) changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
             Status|NEW                         |RESOLVED
         Resolution|---                         |INVALID

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