Re: [Ham-Linux] Take ACER Off your Linux-Friendly List

["Mike McCarthy, W1NR" <lists@w1nr.net>]

It is likely that the wireless card is too new to be recognized. 
Eventually, it will probably get Linux support, even for the Linux
unfriendly cards by Broadcom.

As for there support, usually, if they can't get the script on their
teleprompter, then they can't help you and M$ gets all the support $ and
Linux gets crap.

Try another distro or blow off Acer and get a Dell.

Mike, W1NR

dtx wrote:
> Well, I don't have Aspire 5535, but I do have an Aspire one series,
> the little 2.2 lb laptop.  It installed Mepis current and had no
> trouble with the wifi.  However, Puppy current was not happy.  I doubt
> they go to the trouble to actually "lock out" the wireless
> hardware....they simply do not offer to support it.
>
> It sounds like you just got the standard tech support response of "We
> do care at all about anything exccpt  M$" which has been standard for
> years.  Only just very recently have you been able to get Linux (BSD
> or any other OS) installed on a store bought system.
>
> What system were you installing?  Did you try any other version than
> your favorite distro?
>
> Gary WA6DTX
>
> kd4e wrote:
>> Take ACER Off your Linux-Friendly List.
>>
>> Their Acer Aspire 5535 laptop locks-out the wireless modem
>> and Blue tooth from any access unless a MS version of window
>> is installed.
>>
>> See Acer's "tough luck for you" reply below.
>>
>> Oh, they did offer to let me call their paid support - so they
>> could tell me the same thing.
>>
>> ------------------------------------------------------------------------
>> Response (Mary LincyKM) - 07/29/2009 07:34 PM
>>
>> Having reviewed your e-mail I understand that you are facing
>> an issue using wireless with Linux.
>>
>> As per our record the operating system shipped with the
>> system was Vista.
>>
>> Please note that Acer does not support changing an Operating
>> System. Changing the Operating System may cause driver
>> conflicts. You have the option of upgrading or changing your
>> Operating System at your own discretion. However, it is
>> preferred that you keep to the original configuration of
>> your system so that all the programs and applications in
>> your computer will recognize all the hardware installed in it.
>>
>> We are sorry to inform that we are unable to offer support
>> since you have changed the operating system.
>>
>> Have a great day!
>>
>> Respectfully,
>> Acer America
>> Online Technical Support
>> ------------------------------------------------------------------------
>>
>>   
>
> -- 
> To unsubscribe from this list: send the line "unsubscribe linux-hams" in
> the body of a message to majordomo@vger.kernel.org
> More majordomo info at  http://vger.kernel.org/majordomo-info.html
>