Re: Touchpad stickiness on Dell Inspiron/XPS

[Andrea Ippolito <andrea.ippo@gmail.com>]

Thanks a lot Hans for your quick reply :)

I will indeed proceed to filing a bug as you suggested and hope for the best.

Have a nice day!

Andrea IPPOLITO

Il giorno gio 23 set 2021 alle ore 11:00 Hans de Goede
<hdegoede@redhat.com> ha scritto:
>
> Hi Andrea,
>
> On 9/23/21 10:47 AM, Andrea Ippolito wrote:
> > Hello,
> >
> > has anyone had a chance to have a look at this report, and can help
> > making some progress on the investigation?
> >
> > Please let me know if there are more suitable channels for this, since
> > most of the things I see in these mailing lists are patches and code
> > reviews, not really reports and discussions around ongoing issues.
>
> Right, bugs are usually discussed in bugzila, you could consider
> filing a bug here:
>
> https://bugzilla.kernel.org/enter_bug.cgi?product=Drivers
>
> But I must be honest here, I don't see much progress being made
> on this until someone with a significant amount of kernel / hw-enablement
> experience gets it hands on one of these models. Either because some
> company wants to run Linux on an affected model and ends up paying
> someone to look at this, or because someone with the necessary
> skills happens to buy one and then gets annoyed enough by this to sink
> enough time into the issue to figure things out.
>
> This hw is still relatively new, so with some luck someone accidentally
> fixes this while fixing another issue, which happens to have the
> same root cause.
>
> Short of one of these 2 happening I don't see this getting resolved
> anytime soon. By all means, do file a bug for this, I just want to
> set expectations about the (un)likelyness of this getting fixed
> (or the bug getting much attention in general) beforehand.
>
> Regards,
>
> Hans
>
>
>
> >
> > Thanks a lot in advance.
> >
> > Regards,
> > Andrea IPPOLITO
> >
> > Il giorno ven 27 ago 2021 alle ore 08:57 Andrea Ippolito
> > <andrea.ippo@gmail.com> ha scritto:
> >>
> >> (resending as plain text)
> >>
> >> Hello everyone,
> >>
> >> I hope I find you well.
> >>
> >> I am writing this to report a touchpad issue faced by me and several
> >> other DELL users across several different distros (HW defect has been
> >> ruled out by people unable to reproduce on Windows).
> >>
> >> First thing that came to mind was to report this to the libinput
> >> project, which I did here:
> >>
> >> https://gitlab.freedesktop.org/libinput/libinput/-/issues/618
> >>
> >> A similar report by another user followed shortly after:
> >>
> >> https://gitlab.freedesktop.org/libinput/libinput/-/issues/636 (will be
> >> closed as dupe eventually, so please keep #618 as reference)
> >>
> >> Issue has been also reported by yet another user on reddit:
> >>
> >> https://www.reddit.com/r/linuxhardware/comments/ofbzg3/dell_xps_15_9510_experience/h5ddy07/
> >> and https://www.reddit.com/r/linuxhardware/comments/ofbzg3/dell_xps_15_9510_experience/h5zjwc8/?utm_source=reddit&utm_medium=web2x&context=3
> >>
> >> And finally, I have reported it on the DELL user forums (no help
> >> whatsoever from DELL):
> >>
> >> https://www.dell.com/community/Inspiron/Tiger-Lake-DELL-Inspiron-Touchpad-Cursor-temporarily-drops/m-p/8021753#M126292
> >>
> >> The investigation on the libinput side appears to be complete, as
> >> maintainers didn't spot anything weird there (also, the issue is also
> >> reproducible with the synaptics lib, suggesting that this might be
> >> lower level).
> >>
> >> Robert Martin suggested to raise this to you now, as per comment:
> >>
> >> https://gitlab.freedesktop.org/libinput/libinput/-/issues/618#note_1042277
> >>
> >> I'm kind of new to Linux mailing lists and bug reporting, so please
> >> forgive me if I'm violating some rules or etiquette, I'd be glad to
> >> rectify if that's the case.
> >>
> >> I also don't know what is the best way to keep the conversation going,
> >> e.g. if there's an issue tracker or instead mailing lists are the
> >> preferred choice.
> >>
> >> You should find some interesting data in the above mentioned reports
> >> already, if not, please don't hesitate to let me know or chime in on
> >> libinput issue #618 directly.
> >>
> >> Thanks a lot in advance.
> >>
> >> Kind regards,
> >> Andrea IPPOLITO
> >
>