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From: Andy Smith <andy@strugglers.net>
To: linux-ide@vger.kernel.org
Subject: Re: NCQ-related READ/WRITE frozen ATA errors with Intel C220 and Intel s3610 SSDs
Date: Tue, 8 Sep 2015 21:23:46 +0000	[thread overview]
Message-ID: <20150908212346.GG4327@bitfolk.com> (raw)
In-Reply-To: <20150809042756.GX4243@bitfolk.com>

Hi,

On Sun, Aug 09, 2015 at 04:27:56AM +0000, Andy Smith wrote:
> I've just put together a system based on a Supermicro X10SDV-F
> motherboard, which comes with an Intel C220 SATA controller. I've
> got two Intel DC s3610 SSDs plugged into this, and have
> intermittently been seeing the following ATA errors:
> 
> Jul 23 17:14:41 snaps kernel: [68044.504092] ata2.00: exception Emask 0x0 SAct 0x3000000 SErr 0x0 action 0x6 frozen
> Jul 23 17:14:41 snaps kernel: [68044.504215] ata2.00: failed command: WRITE FPDMA QUEUED
> Jul 23 17:14:41 snaps kernel: [68044.504291] ata2.00: cmd 61/01:c0:00:a8:75/00:00:66:00:00/40 tag 24 ncq 512 out
> Jul 23 17:14:41 snaps kernel: [68044.504291]          res 40/00:01:00:00:00/00:00:00:00:00/00 Emask 0x4 (timeout)
> Jul 23 17:14:41 snaps kernel: [68044.504357] ata2.00: status: { DRDY }
> Jul 23 17:14:41 snaps kernel: [68044.504376] ata2.00: failed command: WRITE FPDMA QUEUED
> Jul 23 17:14:41 snaps kernel: [68044.504402] ata2.00: cmd 61/08:c8:d1:b1:b5/00:00:09:00:00/40 tag 25 ncq 4096 out
> Jul 23 17:14:41 snaps kernel: [68044.504402]          res 40/00:01:00:00:00/00:00:00:00:00/00 Emask 0x4 (timeout)
> Jul 23 17:14:41 snaps kernel: [68044.504468] ata2.00: status: { DRDY }
> Jul 23 17:14:41 snaps kernel: [68044.504488] ata2: hard resetting link
> Jul 23 17:14:42 snaps kernel: [68044.824115] ata2: SATA link up 6.0 Gbps (SStatus 133 SControl 300)
> Jul 23 17:14:42 snaps kernel: [68044.825069] ata2.00: configured for UDMA/133
> Jul 23 17:14:42 snaps kernel: [68044.825096] ata2.00: device reported invalid CHS sector 0
> Jul 23 17:14:42 snaps kernel: [68044.825123] ata2.00: device reported invalid CHS sector 0
> Jul 23 17:14:42 snaps kernel: [68044.825153] ata2: EH complete

It turns out this was a bug in the drive firmware, apparently
affecting all Intel DC s3610 and s3710 SSDs, and Intel have quietly
fixed it with a firmware update:

    https://communities.intel.com/thread/77801?start=0&tstart=0

Cheers,
Andy

  parent reply	other threads:[~2015-09-08 21:23 UTC|newest]

Thread overview: 7+ messages / expand[flat|nested]  mbox.gz  Atom feed  top
2015-08-09  4:27 NCQ-related READ/WRITE frozen ATA errors with Intel C220 and Intel s3610 SSDs Andy Smith
2015-08-10 15:35 ` Tim Small
2015-08-10 16:37   ` Andy Smith
2015-08-10 17:49     ` Andy Smith
2015-08-11 10:15       ` Tim Small
2015-09-08 21:23 ` Andy Smith [this message]
  -- strict thread matches above, loose matches on Subject: below --
2015-08-11 11:28 Andrey Korolyov

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