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From: Tejun Heo <tj@kernel.org>
To: Carolin Latze <carolin.latze@gmail.com>
Cc: hdegoede@redhat.com, linux-ide@vger.kernel.org
Subject: Re: kernel crash with lite-on sata controller Dell XPS 13 9343
Date: Thu, 25 Feb 2016 16:51:30 -0500	[thread overview]
Message-ID: <20160225215130.GK6092@mtj.duckdns.org> (raw)
In-Reply-To: <56CF75E6.5070803@gmail.com>

Hello, Carolin.

On Thu, Feb 25, 2016 at 10:45:10PM +0100, Carolin Latze wrote:
...
> Since the beginning (started with 3.19.x kernels on this notebook) I had
> problems with this sata controller:
> 
> 03:00.0 SATA controller: Lite-On Technology Corporation Device 0224 (rev 10)
> 
> Very often during boot, the boot just failed with error messages like
> 
> ata1.00: exception... (I was only able to capture them by taking a picture:
> https://launchpadlibrarian.net/227876135/IMG_20151128_230313.jpg)
> 
> Then I keep trying, sometimes I boot into Windows inbetween, and eventually,
> the kernel comes up.
> 
> Then, when running and putting a lot of load on the disk (e.g. running dump
> or a simple update via apt-get upgrade), the system looses its disk and I
> have to hard reset.
> 
> The machine runs perfectly fine under Windows, so I don't believe it is a
> hardware issue.
> 
> I hope there is a solution to this issue.

Can you please boot with libata.force=noncq and if that fails post the
kernel messages of the failure?

Thanks.

-- 
tejun

  reply	other threads:[~2016-02-25 21:51 UTC|newest]

Thread overview: 6+ messages / expand[flat|nested]  mbox.gz  Atom feed  top
2016-02-25 21:45 kernel crash with lite-on sata controller Dell XPS 13 9343 Carolin Latze
2016-02-25 21:51 ` Tejun Heo [this message]
2016-02-25 21:53   ` Carolin Latze
2016-02-25 22:01     ` Tejun Heo
     [not found]       ` <56D6A86C.9070007@gmail.com>
2016-03-02 15:25         ` Tejun Heo
2016-03-14 16:02           ` Carolin Latze

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