Re: ATA Bus Error with ICH7R and WDC WD7500AAKS-0

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* Re: ATA Bus Error with ICH7R and WDC WD7500AAKS-0
       [not found] <47F38841.9080300@tidaldata.com>
@ 2008-04-02 21:56 ` Andrew Morton
  2008-04-13  2:29   ` Tejun Heo
  0 siblings, 1 reply; 2+ messages in thread
From: Andrew Morton @ 2008-04-02 21:56 UTC (permalink / raw)
  To: Chaitanya Huilgol; +Cc: linux-kernel, linux-ide

(cc linux-ide)

On Wed, 02 Apr 2008 18:51:05 +0530
Chaitanya Huilgol <chaitanya@tidaldata.com> wrote:

> 
> Hi,
> 
> I am getting frequent 'ATA bus error' with ICH7R & WD7500AAKS-0.
> I have tried the following combinations of NCQ and Write Cache disabled,
> Write I/O is done with dd:
> dd if=/dev/zero of=/dev/sdc bs=1048576
> 
> (1) With Write Cache is Disabled and NCQ is enabled then the
> errors are seen immediately on starting I/O
> (2) With Write Cache enabled and NCQ enabled the errors are less frequent
> (3) With NCQ disabled using "echo 1 >/sys/block/sdc/device/queue_depth"
> the errors are rare but do occur.
> 
> I have tried with different SATA Cables & Sata port combinations to
> rule out cable/bad port issues.
> 
> I am wondering if the WDC WD7500AAKS-0 is another candidate for NCQ blacklist?
> 
> 
> Configuration Details:
> ------------------------
> 
> MotherBoard: S975XBX2
> AHCI controller: ICH7R
> 
> Kernel     version:        2.6.21.1
> ahci.ko    version:        2.1
> libata.ko  version:        2.20
> 
> Relevant dmesg output:
> -------------------------
> ata3: SATA max UDMA/133 cmd 0xf8822200 ctl 0x00000000 bmdma 0x00000000 irq 220
> ata3: SATA link up 3.0 Gbps (SStatus 123 SControl 300)
> ata3.00: ATA-7: WDC WD7500AAKS-00RBA0, 30.04G30, max UDMA/133
> ata3.00: 1465149168 sectors, multi 0: LBA48 NCQ (depth 31/32)
> ata3.00: configured for UDMA/133
> scsi3 : ahci
> scsi 2:0:0:0: Direct-Access     ATA      WDC WD7500AAKS-0 30.0 PQ: 0 ANSI: 5
> SCSI device sdc: 1465149168 512-byte hdwr sectors (750156 MB)
> sdc: Write Protect is off
> sdc: Mode Sense: 00 3a 00 00
> SCSI device sdc: write cache: enabled, read cache: enabled, doesn't support DPO or FUA
> SCSI device sdc: 1465149168 512-byte hdwr sectors (750156 MB)
> sdc: Write Protect is off
> sdc: Mode Sense: 00 3a 00 00
> SCSI device sdc: write cache: enabled, read cache: enabled, doesn't support DPO or FUA
> 
> ata3.00: exception Emask 0x10 SAct 0x7fffffff SErr 0x810000 action 0x2 frozen
> ata3.00: (irq_stat 0x08400000, interface fatal error, PHY RDY changed)
> ata3.00: cmd 61/00:00:78:96:fd/04:00:00:00:00/40 tag 0 cdb 0x0 data 524288 out
>           res 40/00:cc:78:06:fe/00:00:00:00:00/40 Emask 0x10 (ATA bus error)
> ata3.00: cmd 61/00:08:78:9a:fd/04:00:00:00:00/40 tag 1 cdb 0x0 data 524288 out
>           res 40/00:cc:78:06:fe/00:00:00:00:00/40 Emask 0x10 (ATA bus error)
> ata3.00: cmd 61/00:10:78:aa:fd/04:00:00:00:00/40 tag 2 cdb 0x0 data 524288 out
>           res 40/00:cc:78:06:fe/00:00:00:00:00/40 Emask 0x10 (ATA bus error)
> ata3.00: cmd 61/00:18:78:ae:fd/04:00:00:00:00/40 tag 3 cdb 0x0 data 524288 out
>           res 40/00:cc:78:06:fe/00:00:00:00:00/40 Emask 0x10 (ATA bus error)
> ata3.00: cmd 61/00:20:78:b2:fd/04:00:00:00:00/40 tag 4 cdb 0x0 data 524288 out
>           res 40/00:cc:78:06:fe/00:00:00:00:00/40 Emask 0x10 (ATA bus error)
> ata3.00: cmd 61/00:28:78:b6:fd/04:00:00:00:00/40 tag 5 cdb 0x0 data 524288 out
> 	res 40/00:cc:78:06:fe/00:00:00:00:00/40 Emask 0x10 (ATA bus error)
> ata3.00: cmd 61/00:30:78:ba:fd/04:00:00:00:00/40 tag 6 cdb 0x0 data 524288 out
>           res 40/00:cc:78:06:fe/00:00:00:00:00/40 Emask 0x10 (ATA bus error)
> ata3.00: cmd 61/00:38:78:be:fd/04:00:00:00:00/40 tag 7 cdb 0x0 data 524288 out
>           res 40/00:cc:78:06:fe/00:00:00:00:00/40 Emask 0x10 (ATA bus error)
> ata3.00: cmd 61/00:40:78:c2:fd/04:00:00:00:00/40 tag 8 cdb 0x0 data 524288 out
>           res 40/00:cc:78:06:fe/00:00:00:00:00/40 Emask 0x10 (ATA bus error)
> ata3.00: cmd 61/00:48:78:c6:fd/04:00:00:00:00/40 tag 9 cdb 0x0 data 524288 out
>           res 40/00:cc:78:06:fe/00:00:00:00:00/40 Emask 0x10 (ATA bus error)
> ata3.00: cmd 61/00:50:78:ca:fd/04:00:00:00:00/40 tag 10 cdb 0x0 data 524288 out
>           res 40/00:cc:78:06:fe/00:00:00:00:00/40 Emask 0x10 (ATA bus error)
> ata3.00: cmd 61/00:58:78:ce:fd/04:00:00:00:00/40 tag 11 cdb 0x0 data 524288 out
>           res 40/00:cc:78:06:fe/00:00:00:00:00/40 Emask 0x10 (ATA bus error)
> ata3.00: cmd 61/00:60:78:d2:fd/04:00:00:00:00/40 tag 12 cdb 0x0 data 524288 out
>           res 40/00:cc:78:06:fe/00:00:00:00:00/40 Emask 0x10 (ATA bus error)
> ata3.00: cmd 61/00:68:78:d6:fd/04:00:00:00:00/40 tag 13 cdb 0x0 data 524288 out
>           res 40/00:cc:78:06:fe/00:00:00:00:00/40 Emask 0x10 (ATA bus error)
> ata3.00: cmd 61/00:70:78:da:fd/04:00:00:00:00/40 tag 14 cdb 0x0 data 524288 out
>           res 40/00:cc:78:06:fe/00:00:00:00:00/40 Emask 0x10 (ATA bus error)
> ata3.00: cmd 61/00:78:78:de:fd/04:00:00:00:00/40 tag 15 cdb 0x0 data 524288 out
>           res 40/00:cc:78:06:fe/00:00:00:00:00/40 Emask 0x10 (ATA bus error)
> ata3.00: cmd 61/00:80:78:e2:fd/04:00:00:00:00/40 tag 16 cdb 0x0 data 524288 out
>           res 40/00:cc:78:06:fe/00:00:00:00:00/40 Emask 0x10 (ATA bus error)
> ata3.00: cmd 61/00:88:78:e6:fd/04:00:00:00:00/40 tag 17 cdb 0x0 data 524288 out
>           res 40/00:cc:78:06:fe/00:00:00:00:00/40 Emask 0x10 (ATA bus error)
> ata3.00: cmd 61/00:90:78:ea:fd/04:00:00:00:00/40 tag 18 cdb 0x0 data 524288 out
>           res 40/00:cc:78:06:fe/00:00:00:00:00/40 Emask 0x10 (ATA bus error)
> ata3.00: cmd 61/00:98:78:ee:fd/04:00:00:00:00/40 tag 19 cdb 0x0 data 524288 out
>           res 40/00:cc:78:06:fe/00:00:00:00:00/40 Emask 0x10 (ATA bus error)
> ata3.00: cmd 61/00:a0:78:f2:fd/04:00:00:00:00/40 tag 20 cdb 0x0 data 524288 out
>           res 40/00:cc:78:06:fe/00:00:00:00:00/40 Emask 0x10 (ATA bus error)
> ata3.00: cmd 61/00:a8:78:f6:fd/04:00:00:00:00/40 tag 21 cdb 0x0 data 524288 out
>           res 40/00:cc:78:06:fe/00:00:00:00:00/40 Emask 0x10 (ATA bus error)
> ata3.00: cmd 61/00:b0:78:fa:fd/04:00:00:00:00/40 tag 22 cdb 0x0 data 524288 out
>           res 40/00:cc:78:06:fe/00:00:00:00:00/40 Emask 0x10 (ATA bus error)
> ata3.00: cmd 61/00:b8:78:fe:fd/04:00:00:00:00/40 tag 23 cdb 0x0 data 524288 out
>           res 40/00:cc:78:06:fe/00:00:00:00:00/40 Emask 0x10 (ATA bus error)
> ata3.00: cmd 61/00:c0:78:02:fe/04:00:00:00:00/40 tag 24 cdb 0x0 data 524288 out
>           res 40/00:cc:78:06:fe/00:00:00:00:00/40 Emask 0x10 (ATA bus error)
> ata3.00: cmd 61/00:c8:78:06:fe/04:00:00:00:00/40 tag 25 cdb 0x0 data 524288 out
>           res 40/00:cc:78:06:fe/00:00:00:00:00/40 Emask 0x10 (ATA bus error)
> ata3.00: cmd 61/00:d0:78:0a:fe/04:00:00:00:00/40 tag 26 cdb 0x0 data 524288 out
>           res 40/00:cc:78:06:fe/00:00:00:00:00/40 Emask 0x10 (ATA bus error)
> ata3.00: cmd 61/00:d8:78:92:fd/04:00:00:00:00/40 tag 27 cdb 0x0 data 524288 out
>           res 40/00:cc:78:06:fe/00:00:00:00:00/40 Emask 0x10 (ATA bus error)
> ata3.00: cmd 61/00:e0:78:9e:fd/04:00:00:00:00/40 tag 28 cdb 0x0 data 524288 out
>           res 40/00:cc:78:06:fe/00:00:00:00:00/40 Emask 0x10 (ATA bus error)
> ata3.00: cmd 61/00:e8:78:a2:fd/04:00:00:00:00/40 tag 29 cdb 0x0 data 524288 out
>           res 40/00:cc:78:06:fe/00:00:00:00:00/40 Emask 0x10 (ATA bus error)
> ata3.00: cmd 61/00:f0:78:a6:fd/04:00:00:00:00/40 tag 30 cdb 0x0 data 524288 out
>           res 40/00:cc:78:06:fe/00:00:00:00:00/40 Emask 0x10 (ATA bus error)
> ata3: waiting for device to spin up (7 secs)
> ata3: soft resetting port
> ata3: SATA link up 3.0 Gbps (SStatus 123 SControl 300)
> ata3.00: configured for UDMA/133
> ata3: EH complete
> SCSI device sdc: 1465149168 512-byte hdwr sectors (750156 MB)
> sdc: Write Protect is off
> sdc: Mode Sense: 00 3a 00 00
> 
> 
> lspci output:
> -----------------
> 
> 00:00.0 Host bridge: Intel Corporation Memory Controller Hub
> 00:1b.0 Audio device: Intel Corporation 82801G (ICH7 Family) High Definition Audio Controller (rev 01)
> 00:1c.0 PCI bridge: Intel Corporation 82801G (ICH7 Family) PCI Express Port 1 (rev 01)
> 00:1c.4 PCI bridge: Intel Corporation 82801GR/GH/GHM (ICH7 Family) PCI Express Port 5 (rev 01)
> 00:1c.5 PCI bridge: Intel Corporation 82801GR/GH/GHM (ICH7 Family) PCI Express Port 6 (rev 01)
> 00:1d.0 USB Controller: Intel Corporation 82801G (ICH7 Family) USB UHCI #1 (rev 01)
> 00:1d.1 USB Controller: Intel Corporation 82801G (ICH7 Family) USB UHCI #2 (rev 01)
> 00:1d.2 USB Controller: Intel Corporation 82801G (ICH7 Family) USB UHCI #3 (rev 01)
> 00:1d.3 USB Controller: Intel Corporation 82801G (ICH7 Family) USB UHCI #4 (rev 01)
> 00:1d.7 USB Controller: Intel Corporation 82801G (ICH7 Family) USB2 EHCI Controller (rev 01)
> 00:1e.0 PCI bridge: Intel Corporation 82801 PCI Bridge (rev e1)
> 00:1f.0 ISA bridge: Intel Corporation 82801GB/GR (ICH7 Family) LPC Interface Bridge (rev 01)
> 00:1f.1 IDE interface: Intel Corporation 82801G (ICH7 Family) IDE Controller (rev 01)
> 00:1f.2 SATA controller: Intel Corporation 82801GR/GH (ICH7 Family) Serial ATA Storage Controllers cc=AHCI (rev 01)
> 00:1f.3 SMBus: Intel Corporation 82801G (ICH7 Family) SMBus Controller (rev 01)
> 02:00.0 SATA controller: Marvell Technology Group Ltd. Unknown device 6145 (rev a1)
> 03:00.0 Ethernet controller: Intel Corporation 82573E Gigabit Ethernet Controller (Copper) (rev 03)
> 03:00.3 Serial controller: Intel Corporation Unknown device 108f (rev 03)
> 03:00.4 Class 0c07: Intel Corporation Unknown device 108e (rev 03)
> 04:00.0 VGA compatible controller: S3 Inc. 86c764/765 [Trio32/64/64V+] (rev 54)
> 04:04.0 FireWire (IEEE 1394): Texas Instruments TSB43AB23 IEEE-1394a-2000 Controller (PHY/Link)
> 
> 


^ permalink raw reply	[flat|nested] 2+ messages in thread

* Re: ATA Bus Error with ICH7R and WDC WD7500AAKS-0
  2008-04-02 21:56 ` ATA Bus Error with ICH7R and WDC WD7500AAKS-0 Andrew Morton
@ 2008-04-13  2:29   ` Tejun Heo
  0 siblings, 0 replies; 2+ messages in thread
From: Tejun Heo @ 2008-04-13  2:29 UTC (permalink / raw)
  To: Andrew Morton; +Cc: Chaitanya Huilgol, linux-kernel, linux-ide

Andrew Morton wrote:
> (cc linux-ide)
> 
> On Wed, 02 Apr 2008 18:51:05 +0530
> Chaitanya Huilgol <chaitanya@tidaldata.com> wrote:
> 
>> Hi,
>>
>> I am getting frequent 'ATA bus error' with ICH7R & WD7500AAKS-0.
>> I have tried the following combinations of NCQ and Write Cache disabled,
>> Write I/O is done with dd:
>> dd if=/dev/zero of=/dev/sdc bs=1048576
>>
>> (1) With Write Cache is Disabled and NCQ is enabled then the
>> errors are seen immediately on starting I/O
>> (2) With Write Cache enabled and NCQ enabled the errors are less frequent
>> (3) With NCQ disabled using "echo 1 >/sys/block/sdc/device/queue_depth"
>> the errors are rare but do occur.
>>
>> I have tried with different SATA Cables & Sata port combinations to
>> rule out cable/bad port issues.
>>
>> I am wondering if the WDC WD7500AAKS-0 is another candidate for NCQ blacklist?

PHY RDY changed is likely to indicate hardware problems.  Especially so 
on ICH ahci's which is one of the best supported and tested.  Can you 
please re-seat cable and move the harddrive to different power connector?

-- 
tejun

^ permalink raw reply	[flat|nested] 2+ messages in thread

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2008-04-02 21:56 ` ATA Bus Error with ICH7R and WDC WD7500AAKS-0 Andrew Morton
2008-04-13  2:29   ` Tejun Heo

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