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* Backplane mystery
@ 2009-02-26 15:24 Yan Seiner
  2009-02-26 15:34 ` Mark Lord
  0 siblings, 1 reply; 4+ messages in thread
From: Yan Seiner @ 2009-02-26 15:24 UTC (permalink / raw)
  To: linux-ide

I have an external enclosure with an SATA backplane with 20 drive 
slots.  I am using 4 port multipliers to drive all 20 slots.

One set of 5 slots connected to a single port multiplier always fails with

[   16.449673] ata2: FORCE: PHY spd limit set to 1.5Gbps
[   16.449740] ata2: SATA max UDMA/100 host m128@0xfdeff000 port 
0xfdefa000 irq 16
[   20.616038] ata2: SATA link down (SStatus 0 SControl 10)
[   80.596644] ata2: exception Emask 0x10 SAct 0x0 SErr 0x0 action 0xe 
frozen
[   80.596956] ata2: irq_stat 0x00a00080, device exchanged
[   80.597039] ata2: hard resetting link
[   90.604024] ata2: softreset failed (timeout)
[   90.604108] ata2: SATA link up 1.5 Gbps (SStatus 113 SControl 10)
[   90.604183] ata2: link online but device misclassified, retrying
[   90.604264] ata2: hard resetting link
[  100.604026] ata2: softreset failed (timeout)
[  100.604109] ata2: SATA link up 1.5 Gbps (SStatus 113 SControl 10)
[  100.604186] ata2: link online but device misclassified, retrying
[  100.604259] ata2: hard resetting link
[  135.612026] ata2: softreset failed (timeout)
[  135.612109] ata2: SATA link up 1.5 Gbps (SStatus 113 SControl 10)
[  135.612191] ata2: link online but device misclassified, retrying
[  135.612273] ata2: hard resetting link
[  140.616024] ata2: softreset failed (timeout)
[  140.616107] ata2: SATA link up 1.5 Gbps (SStatus 113 SControl 10)
[  140.616183] ata2: link online but device misclassified, device 
detection might fail
[  140.616296] ata2: EH complete

I've swapped cables, port multipliers, and so on.  It's not the 
backplace, as I can swap cables from one of the port multipliers that 
works and it will detect drives.  It's not the port multiplier, as I've 
swapped those.  The only thing I can think of is that it's failing 
initialization.  If I swap cables from a port multiplier that's 
initialized while the system is running, it works.

Before I start taking random actions, can someone interpret the above 
for me?  What's it telling me?

For comparison, here's the initialization sequence from the adjacent 
port multiplier:

[   16.449504] ata1: FORCE: PHY spd limit set to 1.5Gbps
[   16.449571] ata1: SATA max UDMA/100 host m128@0xfdeff000 port 
0xfdef8000 irq 16
[   18.536033] ata1: SATA link down (SStatus 0 SControl 10)
[   19.374191] ata10: SATA max UDMA/133 cmd 0xbc00 ctl 0xb800 bmdma 
0xb408 irq 21
[   80.596647] ata1: exception Emask 0x10 SAct 0x0 SErr 0x0 action 0xe 
frozen
[   80.596649] ata1: irq_stat 0x00a00080, device exchanged
[   80.596653] ata1: hard resetting link
[   82.796045] ata1: SATA link up 1.5 Gbps (SStatus 113 SControl 10)
[   82.796408] ata1.15: Port Multiplier 1.1, 0x1095:0x3726 r23, 6 ports, 
feat 0x1/0x9
[   82.796796] ata1.00: hard resetting link
[   83.116406] ata1.00: SATA link down (SStatus 0 SControl 10)
[   83.116482] ata1.01: hard resetting link
[   83.436402] ata1.01: SATA link down (SStatus 0 SControl 310)
[   83.436479] ata1.02: hard resetting link
[   83.756394] ata1.02: SATA link up 3.0 Gbps (SStatus 123 SControl 300)
[   83.756467] ata1.03: hard resetting link
[   84.076432] ata1.03: SATA link down (SStatus 0 SControl 310)
[   84.076510] ata1.04: hard resetting link
[   84.396387] ata1.04: SATA link down (SStatus 0 SControl 310)
[   84.396465] ata1.05: hard resetting link
[   84.716330] ata1.05: SATA link up 1.5 Gbps (SStatus 113 SControl 310)
[   84.828010] ata1.02: failed to IDENTIFY (I/O error, err_mask=0x11)
[   84.828082] ata1.15: hard resetting link
[   84.828145] ata1: controller in dubious state, performing PORT_RST
[   87.060032] ata1.15: SATA link up 1.5 Gbps (SStatus 113 SControl 10)
[   87.060351] ata1.00: hard resetting link
[   87.380330] ata1.00: SATA link down (SStatus 0 SControl 10)
[   87.380404] ata1.01: hard resetting link
[   87.700329] ata1.01: SATA link down (SStatus 0 SControl 310)
[   88.756028] ata1.02: hard resetting link
[   89.076366] ata1.02: SATA link up 3.0 Gbps (SStatus 123 SControl 300)
[   89.716017] ata1.05: hard resetting link
[   90.036392] ata1.05: SATA link up 1.5 Gbps (SStatus 113 SControl 310)
[   90.148021] ata1.02: failed to IDENTIFY (I/O error, err_mask=0x11)
[   90.148104] ata1.15: hard resetting link
[   90.148177] ata1: controller in dubious state, performing PORT_RST
[   92.380043] ata1.15: SATA link up 1.5 Gbps (SStatus 113 SControl 10)
[   92.380415] ata1.00: hard resetting link
[   92.700329] ata1.00: SATA link down (SStatus 0 SControl 10)
[   92.700398] ata1.01: hard resetting link
[   93.020334] ata1.01: SATA link down (SStatus 0 SControl 310)
[   94.076081] ata1.02: hard resetting link
[   94.396398] ata1.02: SATA link up 3.0 Gbps (SStatus 123 SControl 300)
[   94.396479] ata1.03: hard resetting link
[   94.716392] ata1.03: SATA link down (SStatus 0 SControl 310)
[   94.716465] ata1.04: hard resetting link
[   95.036397] ata1.04: SATA link down (SStatus 0 SControl 310)
[   95.036474] ata1.05: hard resetting link
[   95.356426] ata1.05: SATA link up 1.5 Gbps (SStatus 113 SControl 310)
[   95.369116] ata1.02: ATA-8: Hitachi HDT721010SLA360, ST6OA31B, max 
UDMA/133
[   95.369193] ata1.02: 1953525168 sectors, multi 0: LBA48 NCQ (depth 31/32)
[   95.370256] ata1.02: configured for UDMA/100
[   95.370769] ata1: EH complete

If I swap cables from ata1 to ata2 while the system is running, the 
backplane will detect drives and work fine.

I'm already forcing a slower speed:

yan@selene:/etc/modprobe.d$ cat libata
options libata force=1.15:1.5Gbps,2.15:1.5Gbps,3.15:1.5Gbps,4.15:1.5Gbps

I'm using a Sil 3132 controller:

02:00.0 Mass storage controller: Silicon Image, Inc. SiI 3132 Serial ATA 
Raid II Controller (rev 01)

The system sees 3 port multipliers; not 4 as it should:

[   82.488354] ata4.15: Port Multiplier 1.1, 0x1095:0x3726 r23, 6 ports, 
feat 0x1/0x9
[   82.488507] ata3.15: Port Multiplier 1.1, 0x1095:0x3726 r23, 6 ports, 
feat 0x1/0x9
[   82.796408] ata1.15: Port Multiplier 1.1, 0x1095:0x3726 r23, 6 ports, 
feat 0x1/0x9

I suspect it's cabling length as the 5 "dead" slots are the farthest 
down the backplane but swapping cables randomly just doesn't seem like a 
good approach.

What's my next step?

Thanks,

--Yan

-- 
  o__
  ,>/'_          o__
  (_)\(_)        ,>/'_        o__
Yan Seiner      (_)\(_)       ,>/'_     o__
       Personal Trainer      (_)\(_)    ,>/'_        o__
             Professional Engineer     (_)\(_)       ,>/'_
Who says engineers have to be pencil necked geeks?  (_)\(_)

I like paying taxes. With them I buy civilization.



^ permalink raw reply	[flat|nested] 4+ messages in thread

* Re: Backplane mystery
  2009-02-26 15:24 Backplane mystery Yan Seiner
@ 2009-02-26 15:34 ` Mark Lord
  2009-02-27 15:39   ` Yan Seiner
  0 siblings, 1 reply; 4+ messages in thread
From: Mark Lord @ 2009-02-26 15:34 UTC (permalink / raw)
  To: Yan Seiner; +Cc: linux-ide

Yan Seiner wrote:
> I have an external enclosure with an SATA backplane with 20 drive 
> slots.  I am using 4 port multipliers to drive all 20 slots.
> 
> One set of 5 slots connected to a single port multiplier always fails with
> 
> [   16.449673] ata2: FORCE: PHY spd limit set to 1.5Gbps
> [   16.449740] ata2: SATA max UDMA/100 host m128@0xfdeff000 port 
> 0xfdefa000 irq 16
> [   20.616038] ata2: SATA link down (SStatus 0 SControl 10)
> [   80.596644] ata2: exception Emask 0x10 SAct 0x0 SErr 0x0 action 0xe 
> frozen
> [   80.596956] ata2: irq_stat 0x00a00080, device exchanged
> [   80.597039] ata2: hard resetting link
> [   90.604024] ata2: softreset failed (timeout)
> [   90.604108] ata2: SATA link up 1.5 Gbps (SStatus 113 SControl 10)
> [   90.604183] ata2: link online but device misclassified, retrying
> [   90.604264] ata2: hard resetting link
> [  100.604026] ata2: softreset failed (timeout)
> [  100.604109] ata2: SATA link up 1.5 Gbps (SStatus 113 SControl 10)
> [  100.604186] ata2: link online but device misclassified, retrying
> [  100.604259] ata2: hard resetting link
> [  135.612026] ata2: softreset failed (timeout)
> [  135.612109] ata2: SATA link up 1.5 Gbps (SStatus 113 SControl 10)
> [  135.612191] ata2: link online but device misclassified, retrying
> [  135.612273] ata2: hard resetting link
> [  140.616024] ata2: softreset failed (timeout)
> [  140.616107] ata2: SATA link up 1.5 Gbps (SStatus 113 SControl 10)
> [  140.616183] ata2: link online but device misclassified, device 
> detection might fail
> [  140.616296] ata2: EH complete
> 
> I've swapped cables, port multipliers, and so on.  It's not the 
> backplace, as I can swap cables from one of the port multipliers that 
> works and it will detect drives.  It's not the port multiplier, as I've 
> swapped those.  The only thing I can think of is that it's failing 
> initialization.  If I swap cables from a port multiplier that's 
> initialized while the system is running, it works.
> 
> Before I start taking random actions, can someone interpret the above 
> for me?  What's it telling me?
> 
> For comparison, here's the initialization sequence from the adjacent 
> port multiplier:
> 
> [   16.449504] ata1: FORCE: PHY spd limit set to 1.5Gbps
> [   16.449571] ata1: SATA max UDMA/100 host m128@0xfdeff000 port 
> 0xfdef8000 irq 16
> [   18.536033] ata1: SATA link down (SStatus 0 SControl 10)
> [   19.374191] ata10: SATA max UDMA/133 cmd 0xbc00 ctl 0xb800 bmdma 
> 0xb408 irq 21
> [   80.596647] ata1: exception Emask 0x10 SAct 0x0 SErr 0x0 action 0xe 
> frozen
> [   80.596649] ata1: irq_stat 0x00a00080, device exchanged
> [   80.596653] ata1: hard resetting link
> [   82.796045] ata1: SATA link up 1.5 Gbps (SStatus 113 SControl 10)
> [   82.796408] ata1.15: Port Multiplier 1.1, 0x1095:0x3726 r23, 6 ports, 
> feat 0x1/0x9
> [   82.796796] ata1.00: hard resetting link
> [   83.116406] ata1.00: SATA link down (SStatus 0 SControl 10)
> [   83.116482] ata1.01: hard resetting link
> [   83.436402] ata1.01: SATA link down (SStatus 0 SControl 310)
> [   83.436479] ata1.02: hard resetting link
> [   83.756394] ata1.02: SATA link up 3.0 Gbps (SStatus 123 SControl 300)
> [   83.756467] ata1.03: hard resetting link
> [   84.076432] ata1.03: SATA link down (SStatus 0 SControl 310)
> [   84.076510] ata1.04: hard resetting link
> [   84.396387] ata1.04: SATA link down (SStatus 0 SControl 310)
> [   84.396465] ata1.05: hard resetting link
> [   84.716330] ata1.05: SATA link up 1.5 Gbps (SStatus 113 SControl 310)
> [   84.828010] ata1.02: failed to IDENTIFY (I/O error, err_mask=0x11)
> [   84.828082] ata1.15: hard resetting link
> [   84.828145] ata1: controller in dubious state, performing PORT_RST
> [   87.060032] ata1.15: SATA link up 1.5 Gbps (SStatus 113 SControl 10)
> [   87.060351] ata1.00: hard resetting link
> [   87.380330] ata1.00: SATA link down (SStatus 0 SControl 10)
> [   87.380404] ata1.01: hard resetting link
> [   87.700329] ata1.01: SATA link down (SStatus 0 SControl 310)
> [   88.756028] ata1.02: hard resetting link
> [   89.076366] ata1.02: SATA link up 3.0 Gbps (SStatus 123 SControl 300)
> [   89.716017] ata1.05: hard resetting link
> [   90.036392] ata1.05: SATA link up 1.5 Gbps (SStatus 113 SControl 310)
> [   90.148021] ata1.02: failed to IDENTIFY (I/O error, err_mask=0x11)
> [   90.148104] ata1.15: hard resetting link
> [   90.148177] ata1: controller in dubious state, performing PORT_RST
> [   92.380043] ata1.15: SATA link up 1.5 Gbps (SStatus 113 SControl 10)
> [   92.380415] ata1.00: hard resetting link
> [   92.700329] ata1.00: SATA link down (SStatus 0 SControl 10)
> [   92.700398] ata1.01: hard resetting link
> [   93.020334] ata1.01: SATA link down (SStatus 0 SControl 310)
> [   94.076081] ata1.02: hard resetting link
> [   94.396398] ata1.02: SATA link up 3.0 Gbps (SStatus 123 SControl 300)
> [   94.396479] ata1.03: hard resetting link
> [   94.716392] ata1.03: SATA link down (SStatus 0 SControl 310)
> [   94.716465] ata1.04: hard resetting link
> [   95.036397] ata1.04: SATA link down (SStatus 0 SControl 310)
> [   95.036474] ata1.05: hard resetting link
> [   95.356426] ata1.05: SATA link up 1.5 Gbps (SStatus 113 SControl 310)
> [   95.369116] ata1.02: ATA-8: Hitachi HDT721010SLA360, ST6OA31B, max 
> UDMA/133
> [   95.369193] ata1.02: 1953525168 sectors, multi 0: LBA48 NCQ (depth 
> 31/32)
> [   95.370256] ata1.02: configured for UDMA/100
> [   95.370769] ata1: EH complete
> 
> If I swap cables from ata1 to ata2 while the system is running, the 
> backplane will detect drives and work fine.
> 
> I'm already forcing a slower speed:
> 
> yan@selene:/etc/modprobe.d$ cat libata
> options libata force=1.15:1.5Gbps,2.15:1.5Gbps,3.15:1.5Gbps,4.15:1.5Gbps
> 
> I'm using a Sil 3132 controller:
> 
> 02:00.0 Mass storage controller: Silicon Image, Inc. SiI 3132 Serial ATA 
> Raid II Controller (rev 01)
> 
> The system sees 3 port multipliers; not 4 as it should:
> 
> [   82.488354] ata4.15: Port Multiplier 1.1, 0x1095:0x3726 r23, 6 ports, 
> feat 0x1/0x9
> [   82.488507] ata3.15: Port Multiplier 1.1, 0x1095:0x3726 r23, 6 ports, 
> feat 0x1/0x9
> [   82.796408] ata1.15: Port Multiplier 1.1, 0x1095:0x3726 r23, 6 ports, 
> feat 0x1/0x9
> 
> I suspect it's cabling length as the 5 "dead" slots are the farthest 
> down the backplane but swapping cables randomly just doesn't seem like a 
> good approach.
> 
> What's my next step?
..

Perhaps try a different chipset controller card,
in hope that it will have stronger drive capability?


^ permalink raw reply	[flat|nested] 4+ messages in thread

* Re: Backplane mystery
  2009-02-26 15:34 ` Mark Lord
@ 2009-02-27 15:39   ` Yan Seiner
  2009-03-02  8:46     ` Tejun Heo
  0 siblings, 1 reply; 4+ messages in thread
From: Yan Seiner @ 2009-02-27 15:39 UTC (permalink / raw)
  To: linux-ide

Mark Lord wrote:
> Yan Seiner wrote:
>> I have an external enclosure with an SATA backplane with 20 drive 
>> slots.  I am using 4 port multipliers to drive all 20 slots.
>>
>> One set of 5 slots connected to a single port multiplier always fails 
>> with
>> .....
<snippage>
>>
>>
>> 02:00.0 Mass storage controller: Silicon Image, Inc. SiI 3132 Serial 
>> ATA Raid II Controller (rev 01)
>>
>> The system sees 3 port multipliers; not 4 as it should:
>>
>> [   82.488354] ata4.15: Port Multiplier 1.1, 0x1095:0x3726 r23, 6 
>> ports, feat 0x1/0x9
>> [   82.488507] ata3.15: Port Multiplier 1.1, 0x1095:0x3726 r23, 6 
>> ports, feat 0x1/0x9
>> [   82.796408] ata1.15: Port Multiplier 1.1, 0x1095:0x3726 r23, 6 
>> ports, feat 0x1/0x9
>>
>> I suspect it's cabling length as the 5 "dead" slots are the farthest 
>> down the backplane but swapping cables randomly just doesn't seem 
>> like a good approach.
>>
>> What's my next step?
> ..
>
> Perhaps try a different chipset controller card,
> in hope that it will have stronger drive capability?
OK, did that.  No joy.

[   82.533526] ata3: SATA link up 1.5 Gbps (SStatus 113 SControl 310)
[   82.533606] ata3: link online but device misclassified, retrying
[   82.533686] ata3: reset failed (errno=-11), retrying in 9 secs

Is there some way to be more forceful with the reset?  I suspect one of 
the port multiplier boards is bad at this point.  Is there some way to 
force a hard reset from user space?  What can I from userspace short of 
hitting the thing with a hammer?

--Yan


-- 
  o__
  ,>/'_          o__
  (_)\(_)        ,>/'_        o__
Yan Seiner      (_)\(_)       ,>/'_     o__
       Personal Trainer      (_)\(_)    ,>/'_        o__
             Professional Engineer     (_)\(_)       ,>/'_
Who says engineers have to be pencil necked geeks?  (_)\(_)

I like paying taxes. With them I buy civilization.



^ permalink raw reply	[flat|nested] 4+ messages in thread

* Re: Backplane mystery
  2009-02-27 15:39   ` Yan Seiner
@ 2009-03-02  8:46     ` Tejun Heo
  0 siblings, 0 replies; 4+ messages in thread
From: Tejun Heo @ 2009-03-02  8:46 UTC (permalink / raw)
  To: Yan Seiner; +Cc: linux-ide

Yan Seiner wrote:
> [   82.533526] ata3: SATA link up 1.5 Gbps (SStatus 113 SControl 310)
> [   82.533606] ata3: link online but device misclassified, retrying
> [   82.533686] ata3: reset failed (errno=-11), retrying in 9 secs
> 
> Is there some way to be more forceful with the reset?  I suspect one of
> the port multiplier boards is bad at this point.  Is there some way to
> force a hard reset from user space?  What can I from userspace short of
> hitting the thing with a hammer?

ATA already uses hardreset.  You can trigger it by echoing "- - -" to
/sys/class/scsi_host/hostN/scan but I doubt it would do any good.  :-(

-- 
tejun

^ permalink raw reply	[flat|nested] 4+ messages in thread

end of thread, other threads:[~2009-03-02  8:45 UTC | newest]

Thread overview: 4+ messages (download: mbox.gz follow: Atom feed
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2009-02-26 15:24 Backplane mystery Yan Seiner
2009-02-26 15:34 ` Mark Lord
2009-02-27 15:39   ` Yan Seiner
2009-03-02  8:46     ` Tejun Heo

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