* Frequent Head Unload Problem
@ 2009-04-14 16:52 Gavin Cameron
2009-04-15 1:27 ` Robert Hancock
0 siblings, 1 reply; 7+ messages in thread
From: Gavin Cameron @ 2009-04-14 16:52 UTC (permalink / raw)
To: Tejun Heo; +Cc: linux-ide
[-- Attachment #1: Type: text/plain, Size: 1338 bytes --]
Hi,
It's been a while since I've been in touch. I previously had 2 problems:
1. PATA DVD writer not working
2. Frequent HDD head unloads
I eventually caved in and replaced the PATA DVD drive with a SATA and
that works perfectly. However, this head unloading in really annoying
primarily because the noise the drives makes just doens't sound healthy
- it's a high pitch squeal and then a couple of clicks.
Anyway, a reminder of the basic system:
* ASUS M2V M/B (VIA K8T890 / VIA VT8237A chipset)
* AMD Athlon 64 X2 6000+
* SATA LiteOn DVD RAM/RW
* Ubuntu 9.04 (Beta) - kernel 2.6.28-11-generic
Since I last was in touch, I've converted the system to Ubuntu (I was
hoping that it was a Fedora quirk) with no change in head unloads with
either 8.10 or 9.04.
I've tried the following in /etc/rc.local :
/sbin/hdparm -B 254 /dev/sda
/sbin/hdparm -B 254 /dev/sdb
Which makes no difference at all. Also, I tried setting 255, but that
also had no affect.
I've included all of the normal files that I think you may need:
sudo dmidecode > dmidecode.txt
sudo hdparm -I /dev/sda > hdparm-sda.txt
sudo hdparm -I /dev/sdb > hdparm-sdb.txt
sudo smartctl -a /dev/sda > smartctl-sda.txt
sudo smartctl -a /dev/sdb > smartctl-sdb.txt
lsmod > lsmod.txt
Hopefully you can find the root of the problem.
Best regards,
Gavin.
[-- Attachment #2: dmidecode.txt --]
[-- Type: text/plain, Size: 16549 bytes --]
# dmidecode 2.9
SMBIOS 2.4 present.
54 structures occupying 2032 bytes.
Table at 0x000F0750.
Handle 0x0000, DMI type 0, 24 bytes
BIOS Information
Vendor: American Megatrends Inc.
Version: 2101
Release Date: 02/21/2008
Address: 0xF0000
Runtime Size: 64 kB
ROM Size: 512 kB
Characteristics:
ISA is supported
PCI is supported
PNP is supported
APM is supported
BIOS is upgradeable
BIOS shadowing is allowed
ESCD support is available
Boot from CD is supported
Selectable boot is supported
BIOS ROM is socketed
EDD is supported
5.25"/1.2 MB floppy services are supported (int 13h)
3.5"/720 KB floppy services are supported (int 13h)
3.5"/2.88 MB floppy services are supported (int 13h)
Print screen service is supported (int 5h)
8042 keyboard services are supported (int 9h)
Serial services are supported (int 14h)
Printer services are supported (int 17h)
CGA/mono video services are supported (int 10h)
ACPI is supported
USB legacy is supported
LS-120 boot is supported
ATAPI Zip drive boot is supported
BIOS boot specification is supported
Targeted content distribution is supported
BIOS Revision: 8.12
Handle 0x0001, DMI type 1, 27 bytes
System Information
Manufacturer: System manufacturer
Product Name: System Product Name
Version: System Version
Serial Number: System Serial Number
UUID: 400430B4-74FE-D511-B95F-E66E8F0C9B51
Wake-up Type: Power Switch
SKU Number: To Be Filled By O.E.M.
Family: To Be Filled By O.E.M.
Handle 0x0002, DMI type 2, 15 bytes
Base Board Information
Manufacturer: ASUSTeK Computer INC.
Product Name: M2V
Version: Rev 1.xx
Serial Number: MB-1234567890
Asset Tag: To Be Filled By O.E.M.
Features:
Board is a hosting board
Board is replaceable
Location In Chassis: To Be Filled By O.E.M.
Chassis Handle: 0x0003
Type: Motherboard
Contained Object Handles: 0
Handle 0x0003, DMI type 3, 21 bytes
Chassis Information
Manufacturer: Chassis Manufacture
Type: Desktop
Lock: Not Present
Version: Chassis Version
Serial Number: Chassis Serial Number
Asset Tag: Asset-1234567890
Boot-up State: Safe
Power Supply State: Safe
Thermal State: Safe
Security Status: None
OEM Information: 0x00000001
Height: Unspecified
Number Of Power Cords: 1
Contained Elements: 0
Handle 0x0004, DMI type 4, 35 bytes
Processor Information
Socket Designation: SOCKET AM2
Type: Central Processor
Family: Athlon 64
Manufacturer: AMD
ID: 33 0F 04 00 FF FB 8B 17
Signature: Family 15, Model 67, Stepping 3
Flags:
FPU (Floating-point unit on-chip)
VME (Virtual mode extension)
DE (Debugging extension)
PSE (Page size extension)
TSC (Time stamp counter)
MSR (Model specific registers)
PAE (Physical address extension)
MCE (Machine check exception)
CX8 (CMPXCHG8 instruction supported)
APIC (On-chip APIC hardware supported)
SEP (Fast system call)
MTRR (Memory type range registers)
PGE (Page global enable)
MCA (Machine check architecture)
CMOV (Conditional move instruction supported)
PAT (Page attribute table)
PSE-36 (36-bit page size extension)
CLFSH (CLFLUSH instruction supported)
MMX (MMX technology supported)
FXSR (Fast floating-point save and restore)
SSE (Streaming SIMD extensions)
SSE2 (Streaming SIMD extensions 2)
HTT (Hyper-threading technology)
Version: AMD Athlon(tm) 64 X2 Dual Core Processor 6000+
Voltage: 1.5 V
External Clock: 200 MHz
Max Speed: 3000 MHz
Current Speed: 3000 MHz
Status: Populated, Enabled
Upgrade: Socket 939
L1 Cache Handle: 0x0005
L2 Cache Handle: 0x0006
L3 Cache Handle: 0x0007
Serial Number: To Be Filled By O.E.M.
Asset Tag: To Be Filled By O.E.M.
Part Number: To Be Filled By O.E.M.
Handle 0x0005, DMI type 7, 19 bytes
Cache Information
Socket Designation: L1-Cache
Configuration: Enabled, Not Socketed, Level 1
Operational Mode: Varies With Memory Address
Location: Internal
Installed Size: 256 KB
Maximum Size: 256 KB
Supported SRAM Types:
Pipeline Burst
Installed SRAM Type: Pipeline Burst
Speed: Unknown
Error Correction Type: Single-bit ECC
System Type: Data
Associativity: 4-way Set-associative
Handle 0x0006, DMI type 7, 19 bytes
Cache Information
Socket Designation: L2-Cache
Configuration: Enabled, Not Socketed, Level 2
Operational Mode: Varies With Memory Address
Location: Internal
Installed Size: 2048 KB
Maximum Size: 2048 KB
Supported SRAM Types:
Pipeline Burst
Installed SRAM Type: Pipeline Burst
Speed: Unknown
Error Correction Type: Single-bit ECC
System Type: Unified
Associativity: 4-way Set-associative
Handle 0x0007, DMI type 7, 19 bytes
Cache Information
Socket Designation: L3-Cache
Configuration: Disabled, Not Socketed, Level 3
Operational Mode: Unknown
Location: Internal
Installed Size: 0 KB
Maximum Size: 0 KB
Supported SRAM Types:
Unknown
Installed SRAM Type: Unknown
Speed: Unknown
Error Correction Type: Unknown
System Type: Unknown
Associativity: Unknown
Handle 0x0008, DMI type 6, 12 bytes
Memory Module Information
Socket Designation: DIMM0
Bank Connections: 6 0
Current Speed: 25 ns
Type: ECC DIMM
Installed Size: 1024 MB (Single-bank Connection)
Enabled Size: 1024 MB (Single-bank Connection)
Error Status: OK
Handle 0x0009, DMI type 6, 12 bytes
Memory Module Information
Socket Designation: DIMM1
Bank Connections: 6 0
Current Speed: 25 ns
Type: ECC DIMM
Installed Size: 1024 MB (Single-bank Connection)
Enabled Size: 1024 MB (Single-bank Connection)
Error Status: OK
Handle 0x000A, DMI type 6, 12 bytes
Memory Module Information
Socket Designation: DIMM2
Bank Connections: 6 0
Current Speed: 25 ns
Type: ECC DIMM
Installed Size: 1024 MB (Single-bank Connection)
Enabled Size: 1024 MB (Single-bank Connection)
Error Status: OK
Handle 0x000B, DMI type 6, 12 bytes
Memory Module Information
Socket Designation: DIMM3
Bank Connections: 6 0
Current Speed: 25 ns
Type: ECC DIMM
Installed Size: 1024 MB (Single-bank Connection)
Enabled Size: 1024 MB (Single-bank Connection)
Error Status: OK
Handle 0x000C, DMI type 8, 9 bytes
Port Connector Information
Internal Reference Designator: PS/2 Mouse
Internal Connector Type: None
External Reference Designator: PS2Mouse
External Connector Type: PS/2
Port Type: Mouse Port
Handle 0x000D, DMI type 8, 9 bytes
Port Connector Information
Internal Reference Designator: PS/2 Keyboard
Internal Connector Type: None
External Reference Designator: Keyboard
External Connector Type: PS/2
Port Type: Keyboard Port
Handle 0x000E, DMI type 8, 9 bytes
Port Connector Information
Internal Reference Designator: USB1
Internal Connector Type: None
External Reference Designator: USB1
External Connector Type: Access Bus (USB)
Port Type: USB
Handle 0x000F, DMI type 8, 9 bytes
Port Connector Information
Internal Reference Designator: USB2
Internal Connector Type: None
External Reference Designator: USB2
External Connector Type: Access Bus (USB)
Port Type: USB
Handle 0x0010, DMI type 8, 9 bytes
Port Connector Information
Internal Reference Designator: USB3
Internal Connector Type: None
External Reference Designator: USB3
External Connector Type: Access Bus (USB)
Port Type: USB
Handle 0x0011, DMI type 8, 9 bytes
Port Connector Information
Internal Reference Designator: USB4
Internal Connector Type: None
External Reference Designator: USB4
External Connector Type: Access Bus (USB)
Port Type: USB
Handle 0x0012, DMI type 8, 9 bytes
Port Connector Information
Internal Reference Designator: LPT1
Internal Connector Type: None
External Reference Designator: LPT1
External Connector Type: DB-25 female
Port Type: Parallel Port ECP/EPP
Handle 0x0013, DMI type 8, 9 bytes
Port Connector Information
Internal Reference Designator: Audio Line_Out
Internal Connector Type: None
External Reference Designator: Audio Line_Out
External Connector Type: Mini Jack (headphones)
Port Type: Audio Port
Handle 0x0014, DMI type 8, 9 bytes
Port Connector Information
Internal Reference Designator: Audio Line_In
Internal Connector Type: None
External Reference Designator: Audio Line_In
External Connector Type: Mini Jack (headphones)
Port Type: Audio Port
Handle 0x0015, DMI type 8, 9 bytes
Port Connector Information
Internal Reference Designator: Audio Mic_In
Internal Connector Type: None
External Reference Designator: Audio Mic_In
External Connector Type: Mini Jack (headphones)
Port Type: Audio Port
Handle 0x0016, DMI type 8, 9 bytes
Port Connector Information
Internal Reference Designator: LAN1
Internal Connector Type: None
External Reference Designator: LAN1
External Connector Type: RJ-45
Port Type: Network Port
Handle 0x0017, DMI type 8, 9 bytes
Port Connector Information
Internal Reference Designator: PRI IDE
Internal Connector Type: On Board IDE
External Reference Designator: Not Specified
External Connector Type: None
Port Type: Other
Handle 0x0018, DMI type 8, 9 bytes
Port Connector Information
Internal Reference Designator: SEC IDE
Internal Connector Type: On Board IDE
External Reference Designator: Not Specified
External Connector Type: None
Port Type: Other
Handle 0x0019, DMI type 8, 9 bytes
Port Connector Information
Internal Reference Designator: SB_SATA1
Internal Connector Type: On Board IDE
External Reference Designator: Not Specified
External Connector Type: None
Port Type: Other
Handle 0x001A, DMI type 8, 9 bytes
Port Connector Information
Internal Reference Designator: SB_SATA2
Internal Connector Type: On Board IDE
External Reference Designator: Not Specified
External Connector Type: None
Port Type: Other
Handle 0x001B, DMI type 8, 9 bytes
Port Connector Information
Internal Reference Designator: FLOPPY
Internal Connector Type: On Board Floppy
External Reference Designator: Not Specified
External Connector Type: None
Port Type: Other
Handle 0x001C, DMI type 8, 9 bytes
Port Connector Information
Internal Reference Designator: USB5
Internal Connector Type: Access Bus (USB)
External Reference Designator: Not Specified
External Connector Type: None
Port Type: USB
Handle 0x001D, DMI type 8, 9 bytes
Port Connector Information
Internal Reference Designator: USB6
Internal Connector Type: Access Bus (USB)
External Reference Designator: Not Specified
External Connector Type: None
Port Type: USB
Handle 0x001E, DMI type 8, 9 bytes
Port Connector Information
Internal Reference Designator: USB7
Internal Connector Type: Access Bus (USB)
External Reference Designator: Not Specified
External Connector Type: None
Port Type: USB
Handle 0x001F, DMI type 8, 9 bytes
Port Connector Information
Internal Reference Designator: USB8
Internal Connector Type: Access Bus (USB)
External Reference Designator: Not Specified
External Connector Type: None
Port Type: USB
Handle 0x0020, DMI type 9, 13 bytes
System Slot Information
Designation: PCIEx1
Type: 32-bit PCI Express
Current Usage: Available
Length: Long
ID: 13
Characteristics:
3.3 V is provided
Opening is shared
PME signal is supported
Handle 0x0021, DMI type 9, 13 bytes
System Slot Information
Designation: PCIEx16
Type: 32-bit PCI Express
Current Usage: In Use
Length: Long
ID: 11
Characteristics:
3.3 V is provided
Opening is shared
PME signal is supported
Handle 0x0022, DMI type 9, 13 bytes
System Slot Information
Designation: PCI1
Type: 32-bit PCI
Current Usage: In Use
Length: Short
ID: 1
Characteristics:
3.3 V is provided
Opening is shared
PME signal is supported
Handle 0x0023, DMI type 9, 13 bytes
System Slot Information
Designation: PCI2
Type: 32-bit PCI
Current Usage: In Use
Length: Short
ID: 2
Characteristics:
3.3 V is provided
Opening is shared
PME signal is supported
Handle 0x0024, DMI type 9, 13 bytes
System Slot Information
Designation: PCI3
Type: 32-bit PCI
Current Usage: In Use
Length: Short
ID: 3
Characteristics:
3.3 V is provided
Opening is shared
PME signal is supported
Handle 0x0025, DMI type 9, 13 bytes
System Slot Information
Designation: PCI4
Type: 32-bit PCI
Current Usage: Available
Length: Short
ID: 4
Characteristics:
3.3 V is provided
Opening is shared
PME signal is supported
Handle 0x0026, DMI type 10, 6 bytes
On Board Device Information
Type: Video
Status: Enabled
Description: To Be Filled By O.E.M.
Handle 0x0027, DMI type 11, 5 bytes
OEM Strings
String 1: To Be Filled By O.E.M.
String 2: To Be Filled By O.E.M.
String 3: To Be Filled By O.E.M.
String 4: To Be Filled By O.E.M.
Handle 0x0028, DMI type 13, 22 bytes
BIOS Language Information
Installable Languages: 1
en|US|iso8859-1
Currently Installed Language: en|US|iso8859-1
Handle 0x0029, DMI type 15, 35 bytes
System Event Log
Area Length: 4 bytes
Header Start Offset: 0x0000
Header Length: 2 bytes
Data Start Offset: 0x0002
Access Method: Indexed I/O, one 16-bit index port, one 8-bit data port
Access Address: Index 0x046A, Data 0x046C
Status: Invalid, Not Full
Change Token: 0x00000000
Header Format: No Header
Supported Log Type Descriptors: 6
Descriptor 1: End of log
Data Format 1: OEM-specific
Descriptor 2: End of log
Data Format 2: OEM-specific
Descriptor 3: End of log
Data Format 3: OEM-specific
Descriptor 4: End of log
Data Format 4: OEM-specific
Descriptor 5: End of log
Data Format 5: OEM-specific
Descriptor 6: End of log
Data Format 6: OEM-specific
Handle 0x002A, DMI type 16, 15 bytes
Physical Memory Array
Location: System Board Or Motherboard
Use: System Memory
Error Correction Type: None
Maximum Capacity: 8 GB
Error Information Handle: Not Provided
Number Of Devices: 4
Handle 0x002B, DMI type 19, 15 bytes
Memory Array Mapped Address
Starting Address: 0x00000000000
Ending Address: 0x0012FFFFFFF
Range Size: 4864 MB
Physical Array Handle: 0x002A
Partition Width: 0
Handle 0x002C, DMI type 17, 27 bytes
Memory Device
Array Handle: 0x002A
Error Information Handle: Not Provided
Total Width: 64 bits
Data Width: 72 bits
Size: 1024 MB
Form Factor: DIMM
Set: None
Locator: DIMM0
Bank Locator: BANK0
Type: DDR2
Type Detail: Synchronous
Speed: 800 MHz (1.2 ns)
Manufacturer: Manufacturer0
Serial Number: SerNum0
Asset Tag: AssetTagNum0
Part Number: PartNum0
Handle 0x002D, DMI type 20, 19 bytes
Memory Device Mapped Address
Starting Address: 0x00000000000
Ending Address: 0x0003FFFFFFF
Range Size: 1 GB
Physical Device Handle: 0x002C
Memory Array Mapped Address Handle: 0x002B
Partition Row Position: 1
Handle 0x002E, DMI type 17, 27 bytes
Memory Device
Array Handle: 0x002A
Error Information Handle: Not Provided
Total Width: 64 bits
Data Width: 72 bits
Size: 1024 MB
Form Factor: DIMM
Set: None
Locator: DIMM1
Bank Locator: BANK1
Type: DDR2
Type Detail: Synchronous
Speed: 800 MHz (1.2 ns)
Manufacturer: Manufacturer1
Serial Number: SerNum1
Asset Tag: AssetTagNum1
Part Number: PartNum1
Handle 0x002F, DMI type 20, 19 bytes
Memory Device Mapped Address
Starting Address: 0x00040000000
Ending Address: 0x0007FFFFFFF
Range Size: 1 GB
Physical Device Handle: 0x002E
Memory Array Mapped Address Handle: 0x002B
Partition Row Position: 1
Handle 0x0030, DMI type 17, 27 bytes
Memory Device
Array Handle: 0x002A
Error Information Handle: Not Provided
Total Width: 64 bits
Data Width: 72 bits
Size: 1024 MB
Form Factor: DIMM
Set: None
Locator: DIMM2
Bank Locator: BANK2
Type: DDR2
Type Detail: Synchronous
Speed: 800 MHz (1.2 ns)
Manufacturer: Manufacturer2
Serial Number: SerNum2
Asset Tag: AssetTagNum2
Part Number: PartNum2
Handle 0x0031, DMI type 20, 19 bytes
Memory Device Mapped Address
Starting Address: 0x00080000000
Ending Address: 0x000BFFFFFFF
Range Size: 1 GB
Physical Device Handle: 0x0030
Memory Array Mapped Address Handle: 0x002B
Partition Row Position: 1
Handle 0x0032, DMI type 17, 27 bytes
Memory Device
Array Handle: 0x002A
Error Information Handle: Not Provided
Total Width: 64 bits
Data Width: 72 bits
Size: 1024 MB
Form Factor: DIMM
Set: None
Locator: DIMM3
Bank Locator: BANK3
Type: DDR2
Type Detail: Synchronous
Speed: 800 MHz (1.2 ns)
Manufacturer: Manufacturer3
Serial Number: SerNum3
Asset Tag: AssetTagNum3
Part Number: PartNum3
Handle 0x0033, DMI type 20, 19 bytes
Memory Device Mapped Address
Starting Address: 0x000C0000000
Ending Address: 0x000FFFFFFFF
Range Size: 1 GB
Physical Device Handle: 0x0032
Memory Array Mapped Address Handle: 0x002B
Partition Row Position: 1
Handle 0x0034, DMI type 32, 20 bytes
System Boot Information
Status: No errors detected
Handle 0x0035, DMI type 127, 4 bytes
End Of Table
[-- Attachment #3: hdparm-sda.txt --]
[-- Type: text/plain, Size: 2656 bytes --]
/dev/sda:
ATA device, with non-removable media
Model Number: Hitachi HDS721616PLAT80
Serial Number: PV6904Z21D6ZRN
Firmware Revision: P22OA8BA
Standards:
Used: ATA/ATAPI-7 T13 1532D revision 1
Supported: 7 6 5 4 & some of 8
Configuration:
Logical max current
cylinders 16383 16383
heads 16 16
sectors/track 63 63
--
CHS current addressable sectors: 16514064
LBA user addressable sectors: 268435455
LBA48 user addressable sectors: 312581808
device size with M = 1024*1024: 152627 MBytes
device size with M = 1000*1000: 160041 MBytes (160 GB)
Capabilities:
LBA, IORDY(can be disabled)
Standby timer values: spec'd by Standard, no device specific minimum
R/W multiple sector transfer: Max = 16 Current = 16
Advanced power management level: disabled
Recommended acoustic management value: 128, current value: 254
DMA: mdma0 mdma1 mdma2 udma0 udma1 udma2 udma3 udma4 udma5 *udma6
Cycle time: min=120ns recommended=120ns
PIO: pio0 pio1 pio2 pio3 pio4
Cycle time: no flow control=240ns IORDY flow control=120ns
Commands/features:
Enabled Supported:
* SMART feature set
Security Mode feature set
* Power Management feature set
* Write cache
* Look-ahead
* Host Protected Area feature set
* WRITE_BUFFER command
* READ_BUFFER command
* DOWNLOAD_MICROCODE
Advanced Power Management feature set
Power-Up In Standby feature set
SET_FEATURES required to spinup after power up
Address Offset Reserved Area Boot
SET_MAX security extension
Automatic Acoustic Management feature set
* 48-bit Address feature set
* Device Configuration Overlay feature set
* Mandatory FLUSH_CACHE
* FLUSH_CACHE_EXT
* SMART error logging
* SMART self-test
Media Card Pass-Through
* General Purpose Logging feature set
* WRITE_{DMA|MULTIPLE}_FUA_EXT
* 64-bit World wide name
* URG for READ_STREAM[_DMA]_EXT
* URG for WRITE_STREAM[_DMA]_EXT
* Segmented DOWNLOAD_MICROCODE
* SMART Command Transport (SCT) feature set
* SCT Long Sector Access (AC1)
* SCT LBA Segment Access (AC2)
* SCT Error Recovery Control (AC3)
* SCT Features Control (AC4)
* SCT Data Tables (AC5)
Security:
Master password revision code = 65534
supported
not enabled
not locked
frozen
not expired: security count
not supported: enhanced erase
64min for SECURITY ERASE UNIT.
Logical Unit WWN Device Identifier: 5000cca325d3a633
NAA : 5
IEEE OUI : cca
Unique ID : 325d3a633
HW reset results:
CBLID- above Vih
Device num = 0 determined by the jumper
Checksum: correct
[-- Attachment #4: hdparm-sdb.txt --]
[-- Type: text/plain, Size: 2226 bytes --]
/dev/sdb:
ATA device, with non-removable media
Model Number: Maxtor 6L200P0
Serial Number: L409V7GH
Firmware Revision: BAH41G10
Standards:
Used: ATA/ATAPI-7 T13 1532D revision 0
Supported: 7 6 5 4 & some of 8
Configuration:
Logical max current
cylinders 16383 16383
heads 16 16
sectors/track 63 63
--
CHS current addressable sectors: 16514064
LBA user addressable sectors: 268435455
LBA48 user addressable sectors: 398297088
device size with M = 1024*1024: 194481 MBytes
device size with M = 1000*1000: 203928 MBytes (203 GB)
Capabilities:
LBA, IORDY(can be disabled)
Standby timer values: spec'd by Standard, no device specific minimum
R/W multiple sector transfer: Max = 16 Current = 16
Advanced power management level: 254
Recommended acoustic management value: 192, current value: 254
DMA: mdma0 mdma1 mdma2 udma0 udma1 udma2 udma3 udma4 udma5 *udma6
Cycle time: min=120ns recommended=120ns
PIO: pio0 pio1 pio2 pio3 pio4
Cycle time: no flow control=120ns IORDY flow control=120ns
Commands/features:
Enabled Supported:
* SMART feature set
Security Mode feature set
* Power Management feature set
* Write cache
* Look-ahead
* Host Protected Area feature set
* WRITE_VERIFY command
* WRITE_BUFFER command
* READ_BUFFER command
* NOP cmd
* DOWNLOAD_MICROCODE
* Advanced Power Management feature set
SET_MAX security extension
* Automatic Acoustic Management feature set
* 48-bit Address feature set
* Device Configuration Overlay feature set
* Mandatory FLUSH_CACHE
* FLUSH_CACHE_EXT
* SMART error logging
* SMART self-test
Media Card Pass-Through
* General Purpose Logging feature set
* WRITE_{DMA|MULTIPLE}_FUA_EXT
* URG for READ_STREAM[_DMA]_EXT
* URG for WRITE_STREAM[_DMA]_EXT
* SMART Command Transport (SCT) feature set
* SCT Data Tables (AC5)
Security:
Master password revision code = 65534
supported
not enabled
not locked
frozen
not expired: security count
not supported: enhanced erase
HW reset results:
CBLID- above Vih
Device num = 1 determined by the jumper
Checksum: correct
[-- Attachment #5: smartctl-sda.txt --]
[-- Type: text/plain, Size: 4329 bytes --]
smartctl version 5.38 [x86_64-unknown-linux-gnu] Copyright (C) 2002-8 Bruce Allen
Home page is http://smartmontools.sourceforge.net/
=== START OF INFORMATION SECTION ===
Model Family: Hitachi Deskstar 7K160
Device Model: Hitachi HDS721616PLAT80
Serial Number: PV6904Z21D6ZRN
Firmware Version: P22OA8BA
User Capacity: 160,041,885,696 bytes
Device is: In smartctl database [for details use: -P show]
ATA Version is: 7
ATA Standard is: ATA/ATAPI-7 T13 1532D revision 1
Local Time is: Tue Apr 14 17:42:30 2009 BST
SMART support is: Available - device has SMART capability.
SMART support is: Enabled
=== START OF READ SMART DATA SECTION ===
SMART overall-health self-assessment test result: PASSED
General SMART Values:
Offline data collection status: (0x00) Offline data collection activity
was never started.
Auto Offline Data Collection: Disabled.
Self-test execution status: ( 0) The previous self-test routine completed
without error or no self-test has ever
been run.
Total time to complete Offline
data collection: (2865) seconds.
Offline data collection
capabilities: (0x5b) SMART execute Offline immediate.
Auto Offline data collection on/off support.
Suspend Offline collection upon new
command.
Offline surface scan supported.
Self-test supported.
No Conveyance Self-test supported.
Selective Self-test supported.
SMART capabilities: (0x0003) Saves SMART data before entering
power-saving mode.
Supports SMART auto save timer.
Error logging capability: (0x01) Error logging supported.
General Purpose Logging supported.
Short self-test routine
recommended polling time: ( 1) minutes.
Extended self-test routine
recommended polling time: ( 48) minutes.
SCT capabilities: (0x003f) SCT Status supported.
SCT Feature Control supported.
SCT Data Table supported.
SMART Attributes Data Structure revision number: 16
Vendor Specific SMART Attributes with Thresholds:
ID# ATTRIBUTE_NAME FLAG VALUE WORST THRESH TYPE UPDATED WHEN_FAILED RAW_VALUE
1 Raw_Read_Error_Rate 0x000b 100 100 016 Pre-fail Always - 0
2 Throughput_Performance 0x0005 100 100 050 Pre-fail Offline - 0
3 Spin_Up_Time 0x0007 120 120 024 Pre-fail Always - 166 (Average 165)
4 Start_Stop_Count 0x0012 100 100 000 Old_age Always - 806
5 Reallocated_Sector_Ct 0x0033 100 100 005 Pre-fail Always - 0
7 Seek_Error_Rate 0x000b 100 100 067 Pre-fail Always - 0
8 Seek_Time_Performance 0x0005 100 100 020 Pre-fail Offline - 0
9 Power_On_Hours 0x0012 100 100 000 Old_age Always - 3664
10 Spin_Retry_Count 0x0013 100 100 060 Pre-fail Always - 0
12 Power_Cycle_Count 0x0032 100 100 000 Old_age Always - 797
192 Power-Off_Retract_Count 0x0032 100 100 000 Old_age Always - 873
193 Load_Cycle_Count 0x0012 100 100 000 Old_age Always - 873
194 Temperature_Celsius 0x0002 200 200 000 Old_age Always - 30 (Lifetime Min/Max 9/38)
196 Reallocated_Event_Count 0x0032 100 100 000 Old_age Always - 0
197 Current_Pending_Sector 0x0022 100 100 000 Old_age Always - 0
198 Offline_Uncorrectable 0x0008 100 100 000 Old_age Offline - 0
199 UDMA_CRC_Error_Count 0x000a 200 200 000 Old_age Always - 0
SMART Error Log Version: 1
No Errors Logged
SMART Self-test log structure revision number 1
No self-tests have been logged. [To run self-tests, use: smartctl -t]
SMART Selective self-test log data structure revision number 1
SPAN MIN_LBA MAX_LBA CURRENT_TEST_STATUS
1 0 0 Not_testing
2 0 0 Not_testing
3 0 0 Not_testing
4 0 0 Not_testing
5 0 0 Not_testing
Selective self-test flags (0x0):
After scanning selected spans, do NOT read-scan remainder of disk.
If Selective self-test is pending on power-up, resume after 0 minute delay.
[-- Attachment #6: smartctl-sdb.txt --]
[-- Type: text/plain, Size: 5473 bytes --]
smartctl version 5.38 [x86_64-unknown-linux-gnu] Copyright (C) 2002-8 Bruce Allen
Home page is http://smartmontools.sourceforge.net/
=== START OF INFORMATION SECTION ===
Model Family: Maxtor DiamondMax 10 family (ATA/133 and SATA/150)
Device Model: Maxtor 6L200P0
Serial Number: L409V7GH
Firmware Version: BAH41G10
User Capacity: 203,928,109,056 bytes
Device is: In smartctl database [for details use: -P show]
ATA Version is: 7
ATA Standard is: ATA/ATAPI-7 T13 1532D revision 0
Local Time is: Tue Apr 14 17:42:35 2009 BST
SMART support is: Available - device has SMART capability.
SMART support is: Enabled
=== START OF READ SMART DATA SECTION ===
SMART overall-health self-assessment test result: PASSED
General SMART Values:
Offline data collection status: (0x05) Offline data collection activity
was aborted by an interrupting command from host.
Auto Offline Data Collection: Disabled.
Self-test execution status: ( 0) The previous self-test routine completed
without error or no self-test has ever
been run.
Total time to complete Offline
data collection: (1622) seconds.
Offline data collection
capabilities: (0x5b) SMART execute Offline immediate.
Auto Offline data collection on/off support.
Suspend Offline collection upon new
command.
Offline surface scan supported.
Self-test supported.
No Conveyance Self-test supported.
Selective Self-test supported.
SMART capabilities: (0x0003) Saves SMART data before entering
power-saving mode.
Supports SMART auto save timer.
Error logging capability: (0x01) Error logging supported.
General Purpose Logging supported.
Short self-test routine
recommended polling time: ( 2) minutes.
Extended self-test routine
recommended polling time: ( 82) minutes.
SCT capabilities: (0x0021) SCT Status supported.
SCT Data Table supported.
SMART Attributes Data Structure revision number: 16
Vendor Specific SMART Attributes with Thresholds:
ID# ATTRIBUTE_NAME FLAG VALUE WORST THRESH TYPE UPDATED WHEN_FAILED RAW_VALUE
3 Spin_Up_Time 0x0027 204 204 063 Pre-fail Always - 11089
4 Start_Stop_Count 0x0032 252 252 000 Old_age Always - 2526
5 Reallocated_Sector_Ct 0x0033 253 253 063 Pre-fail Always - 0
6 Read_Channel_Margin 0x0001 253 253 100 Pre-fail Offline - 0
7 Seek_Error_Rate 0x000a 234 225 000 Old_age Always - 16
8 Seek_Time_Performance 0x0027 246 238 187 Pre-fail Always - 60653
9 Power_On_Minutes 0x0032 229 229 000 Old_age Always - 698h+16m
10 Spin_Retry_Count 0x002b 253 205 157 Pre-fail Always - 0
11 Calibration_Retry_Count 0x002b 253 252 223 Pre-fail Always - 0
12 Power_Cycle_Count 0x0032 249 249 000 Old_age Always - 1643
192 Power-Off_Retract_Count 0x0032 253 253 000 Old_age Always - 0
193 Load_Cycle_Count 0x0032 253 253 000 Old_age Always - 0
194 Temperature_Celsius 0x0032 037 253 000 Old_age Always - 29
195 Hardware_ECC_Recovered 0x000a 253 251 000 Old_age Always - 21746
196 Reallocated_Event_Count 0x0008 253 253 000 Old_age Offline - 0
197 Current_Pending_Sector 0x0008 253 253 000 Old_age Offline - 0
198 Offline_Uncorrectable 0x0008 253 253 000 Old_age Offline - 0
199 UDMA_CRC_Error_Count 0x0008 194 001 000 Old_age Offline - 768
200 Multi_Zone_Error_Rate 0x000a 253 252 000 Old_age Always - 0
201 Soft_Read_Error_Rate 0x000a 253 252 000 Old_age Always - 0
202 TA_Increase_Count 0x000a 253 252 000 Old_age Always - 0
203 Run_Out_Cancel 0x000b 253 252 180 Pre-fail Always - 0
204 Shock_Count_Write_Opern 0x000a 253 252 000 Old_age Always - 0
205 Shock_Rate_Write_Opern 0x000a 253 252 000 Old_age Always - 0
207 Spin_High_Current 0x002a 253 209 000 Old_age Always - 0
208 Spin_Buzz 0x002a 253 252 000 Old_age Always - 0
209 Offline_Seek_Performnce 0x0024 240 240 000 Old_age Offline - 158
210 Unknown_Attribute 0x0032 253 252 000 Old_age Always - 0
211 Unknown_Attribute 0x0032 253 252 000 Old_age Always - 0
212 Unknown_Attribute 0x0032 253 252 000 Old_age Always - 0
SMART Error Log Version: 1
No Errors Logged
SMART Self-test log structure revision number 1
No self-tests have been logged. [To run self-tests, use: smartctl -t]
SMART Selective self-test log data structure revision number 1
SPAN MIN_LBA MAX_LBA CURRENT_TEST_STATUS
1 0 0 Not_testing
2 0 0 Not_testing
3 0 0 Not_testing
4 0 0 Not_testing
5 0 0 Not_testing
Selective self-test flags (0x0):
After scanning selected spans, do NOT read-scan remainder of disk.
If Selective self-test is pending on power-up, resume after 0 minute delay.
[-- Attachment #7: lsmod.txt --]
[-- Type: text/plain, Size: 2737 bytes --]
Module Size Used by
binfmt_misc 18572 1
bridge 63904 0
stp 11140 1 bridge
bnep 22912 2
input_polldev 12688 0
video 29204 0
output 11648 1 video
lp 19588 0
snd_usb_audio 108832 1
snd_pcm_oss 52352 0
snd_mixer_oss 24960 1 snd_pcm_oss
snd_hda_intel 557364 5
snd_pcm 99336 4 snd_usb_audio,snd_pcm_oss,snd_hda_intel
snd_seq_dummy 11524 0
snd_usb_lib 27392 1 snd_usb_audio
snd_seq_oss 41984 0
snd_seq_midi 15744 0
snd_rawmidi 33920 2 snd_usb_lib,snd_seq_midi
arc4 10240 2
snd_seq_midi_event 16512 2 snd_seq_oss,snd_seq_midi
snd_hwdep 16776 1 snd_usb_audio
ecb 11392 2
snd_seq 66272 6 snd_seq_dummy,snd_seq_oss,snd_seq_midi,snd_seq_midi_event
snd_timer 34064 2 snd_pcm,snd_seq
snd_seq_device 16276 5 snd_seq_dummy,snd_seq_oss,snd_seq_midi,snd_rawmidi,snd_seq
snd 78792 22 snd_usb_audio,snd_pcm_oss,snd_mixer_oss,snd_hda_intel,snd_pcm,snd_seq_oss,snd_rawmidi,snd_hwdep,snd_seq,snd_timer,snd_seq_device
ath5k 116224 0
joydev 20864 0
soundcore 16800 1 snd
mac80211 251144 1 ath5k
pwc 96064 0
snd_page_alloc 18704 2 snd_hda_intel,snd_pcm
pcmcia 47640 0
led_class 13064 1 ath5k
compat_ioctl32 18304 1 pwc
hid_logitech 18560 0
ff_memless 14472 1 hid_logitech
psmouse 64028 0
k8temp 13440 0
videodev 45184 2 pwc,compat_ioctl32
ppdev 16904 0
pcspkr 11136 0
usbhid 47040 1 hid_logitech
shpchp 44572 0
serio_raw 14468 0
cfg80211 43168 2 ath5k,mac80211
yenta_socket 35596 1
rsrc_nonstatic 19584 1 yenta_socket
pcmcia_core 49188 3 pcmcia,yenta_socket,rsrc_nonstatic
nvidia 8123768 40
v4l1_compat 23940 1 videodev
parport_pc 45096 1
parport 49584 3 lp,ppdev,parport_pc
btusb 21784 2
i2c_viapro 17304 0
usb_storage 94912 0
floppy 75816 0
atl1 45448 0
mii 14464 1 atl1
fbcon 49792 0
tileblit 11264 1 fbcon
font 17024 1 fbcon
bitblit 14464 1 fbcon
softcursor 10368 1 bitblit
^ permalink raw reply [flat|nested] 7+ messages in thread
* Re: Frequent Head Unload Problem
2009-04-14 16:52 Frequent Head Unload Problem Gavin Cameron
@ 2009-04-15 1:27 ` Robert Hancock
2009-04-15 22:58 ` Gavin Cameron
0 siblings, 1 reply; 7+ messages in thread
From: Robert Hancock @ 2009-04-15 1:27 UTC (permalink / raw)
To: Gavin Cameron; +Cc: Tejun Heo, linux-ide
Gavin Cameron wrote:
> Hi,
>
> It's been a while since I've been in touch. I previously had 2 problems:
> 1. PATA DVD writer not working
> 2. Frequent HDD head unloads
>
> I eventually caved in and replaced the PATA DVD drive with a SATA and
> that works perfectly. However, this head unloading in really annoying
> primarily because the noise the drives makes just doens't sound healthy
> - it's a high pitch squeal and then a couple of clicks.
Can you tell which drive is doing it? I'm assuming it's not both.. If
you can figure out which one you can try some different APM values to
see if that helps anything. You could also try disabling the standby
timer in case that's doing it, with "hdparm -S 0".
If none of those help, there may not be a lot else you can do about it.
The OS really has no control over when the drive decides to unload,
other than those settings..
>
> Anyway, a reminder of the basic system:
> * ASUS M2V M/B (VIA K8T890 / VIA VT8237A chipset)
> * AMD Athlon 64 X2 6000+
> * SATA LiteOn DVD RAM/RW
> * Ubuntu 9.04 (Beta) - kernel 2.6.28-11-generic
>
> Since I last was in touch, I've converted the system to Ubuntu (I was
> hoping that it was a Fedora quirk) with no change in head unloads with
> either 8.10 or 9.04.
>
> I've tried the following in /etc/rc.local :
> /sbin/hdparm -B 254 /dev/sda
> /sbin/hdparm -B 254 /dev/sdb
>
> Which makes no difference at all. Also, I tried setting 255, but that
> also had no affect.
>
> I've included all of the normal files that I think you may need:
>
> sudo dmidecode > dmidecode.txt
> sudo hdparm -I /dev/sda > hdparm-sda.txt
> sudo hdparm -I /dev/sdb > hdparm-sdb.txt
> sudo smartctl -a /dev/sda > smartctl-sda.txt
> sudo smartctl -a /dev/sdb > smartctl-sdb.txt
> lsmod > lsmod.txt
>
> Hopefully you can find the root of the problem.
>
> Best regards,
> Gavin.
>
^ permalink raw reply [flat|nested] 7+ messages in thread
* Re: Frequent Head Unload Problem
2009-04-15 1:27 ` Robert Hancock
@ 2009-04-15 22:58 ` Gavin Cameron
2009-04-16 0:01 ` Robert Hancock
0 siblings, 1 reply; 7+ messages in thread
From: Gavin Cameron @ 2009-04-15 22:58 UTC (permalink / raw)
To: Robert Hancock; +Cc: Tejun Heo, linux-ide
Hi Robert,
Thanks for the quick reply ... comments below.
Robert Hancock wrote:
> Gavin Cameron wrote:
>> Hi,
>>
>> It's been a while since I've been in touch. I previously had 2 problems:
>> 1. PATA DVD writer not working
>> 2. Frequent HDD head unloads
>>
>> I eventually caved in and replaced the PATA DVD drive with a SATA and
>> that works perfectly. However, this head unloading is really annoying
>> primarily because the noise the drives makes just doens't sound
>> healthy - it's a high pitch squeal and then a couple of clicks.
>
> Can you tell which drive is doing it? I'm assuming it's not both.. If
> you can figure out which one you can try some different APM values to
> see if that helps anything. You could also try disabling the standby
> timer in case that's doing it, with "hdparm -S 0".
>
> If none of those help, there may not be a lot else you can do about it.
> The OS really has no control over when the drive decides to unload,
> other than those settings..
I can't be sure which drive is making the noise - it may be hard to find
out as one drive is the root file system and the other is /home so both
are normally needed (unless I do a bit of hacking). The noise is the
same every time, so it may be just one of them. As it happens, /dev/sdb
(the drive allocated to /home) is the older of the two drives.
The unloading itself is very predominant within the first 15 minutes of
the PC being powered - happening between 1 and 3 times a minute.
However, eventually it decreases to perhaps once every half hour. It
often happens twice in succession too.
I've tried the following with no success:
sudo hdparm -S 0 /dev/sda
sudo hdparm -S 0 /dev/sdb
sudo /sbin/hdparm -B 253 /dev/sda
sudo /sbin/hdparm -B 253 /dev/sdb
sudo /sbin/hdparm -B 128 /dev/sda
sudo /sbin/hdparm -B 128 /dev/sdb
( as well as 254 and 255)
I know you're saying that there's not much else can be done from an OS
point of view, however ... this particular PC didn't make this noise
until kernel 2.6.19 (I think it was) that started using libata. Also,
it's a dual boot machine (although I hate admitting that to people - but
still need it for gadget firmware updates) ... and when it runs XP, the
drives never make a noise. Not that I'm trying to say that Windows is
any good for anything ... it's just an observation.
There was also the previous problem with the PATA DVD drive not working.
So I still believe that the libata kernel module has some problems with
this chip set (perhaps combined with particular drive usage, I'm not sure).
Hopefully, there may be some other file or command output that I can
provide to you that will help to diagnose this. If so, please let me
know and I'll gladly provide it :-)
Best regards,
Gavin.
>
>>
>> Anyway, a reminder of the basic system:
>> * ASUS M2V M/B (VIA K8T890 / VIA VT8237A chipset)
>> * AMD Athlon 64 X2 6000+
>> * SATA LiteOn DVD RAM/RW
>> * Ubuntu 9.04 (Beta) - kernel 2.6.28-11-generic
>>
>> Since I last was in touch, I've converted the system to Ubuntu (I was
>> hoping that it was a Fedora quirk) with no change in head unloads with
>> either 8.10 or 9.04.
>>
>> I've tried the following in /etc/rc.local :
>> /sbin/hdparm -B 254 /dev/sda
>> /sbin/hdparm -B 254 /dev/sdb
>>
>> Which makes no difference at all. Also, I tried setting 255, but that
>> also had no affect.
>>
>> I've included all of the normal files that I think you may need:
>>
>> sudo dmidecode > dmidecode.txt
>> sudo hdparm -I /dev/sda > hdparm-sda.txt
>> sudo hdparm -I /dev/sdb > hdparm-sdb.txt
>> sudo smartctl -a /dev/sda > smartctl-sda.txt
>> sudo smartctl -a /dev/sdb > smartctl-sdb.txt
>> lsmod > lsmod.txt
>>
>> Hopefully you can find the root of the problem.
>>
>> Best regards,
>> Gavin.
>>
>
>
^ permalink raw reply [flat|nested] 7+ messages in thread
* Re: Frequent Head Unload Problem
2009-04-15 22:58 ` Gavin Cameron
@ 2009-04-16 0:01 ` Robert Hancock
2009-04-17 17:50 ` Gavin Cameron
0 siblings, 1 reply; 7+ messages in thread
From: Robert Hancock @ 2009-04-16 0:01 UTC (permalink / raw)
To: Gavin Cameron; +Cc: Tejun Heo, linux-ide
Gavin Cameron wrote:
> Hi Robert,
>
> Thanks for the quick reply ... comments below.
>
> Robert Hancock wrote:
>> Gavin Cameron wrote:
>>> Hi,
>>>
>>> It's been a while since I've been in touch. I previously had 2 problems:
>>> 1. PATA DVD writer not working
>>> 2. Frequent HDD head unloads
>>>
>>> I eventually caved in and replaced the PATA DVD drive with a SATA and
>>> that works perfectly. However, this head unloading is really annoying
>>> primarily because the noise the drives makes just doens't sound
>>> healthy - it's a high pitch squeal and then a couple of clicks.
>>
>> Can you tell which drive is doing it? I'm assuming it's not both.. If
>> you can figure out which one you can try some different APM values to
>> see if that helps anything. You could also try disabling the standby
>> timer in case that's doing it, with "hdparm -S 0".
>>
>> If none of those help, there may not be a lot else you can do about
>> it. The OS really has no control over when the drive decides to
>> unload, other than those settings..
>
> I can't be sure which drive is making the noise - it may be hard to find
> out as one drive is the root file system and the other is /home so both
> are normally needed (unless I do a bit of hacking). The noise is the
> same every time, so it may be just one of them. As it happens, /dev/sdb
> (the drive allocated to /home) is the older of the two drives.
>
> The unloading itself is very predominant within the first 15 minutes of
> the PC being powered - happening between 1 and 3 times a minute.
> However, eventually it decreases to perhaps once every half hour. It
> often happens twice in succession too.
Can you try doing smartctl -a on both drives before and after you hear
the noise and see if it seems to match up with any of the counters changing?
>
> I've tried the following with no success:
> sudo hdparm -S 0 /dev/sda
> sudo hdparm -S 0 /dev/sdb
> sudo /sbin/hdparm -B 253 /dev/sda
> sudo /sbin/hdparm -B 253 /dev/sdb
> sudo /sbin/hdparm -B 128 /dev/sda
> sudo /sbin/hdparm -B 128 /dev/sdb
> ( as well as 254 and 255)
>
> I know you're saying that there's not much else can be done from an OS
> point of view, however ... this particular PC didn't make this noise
> until kernel 2.6.19 (I think it was) that started using libata. Also,
> it's a dual boot machine (although I hate admitting that to people - but
> still need it for gadget firmware updates) ... and when it runs XP, the
> drives never make a noise. Not that I'm trying to say that Windows is
> any good for anything ... it's just an observation.
>
> There was also the previous problem with the PATA DVD drive not working.
> So I still believe that the libata kernel module has some problems with
> this chip set (perhaps combined with particular drive usage, I'm not sure).
>
> Hopefully, there may be some other file or command output that I can
> provide to you that will help to diagnose this. If so, please let me
> know and I'll gladly provide it :-)
>
> Best regards,
> Gavin.
>
>>
>>>
>>> Anyway, a reminder of the basic system:
>>> * ASUS M2V M/B (VIA K8T890 / VIA VT8237A chipset)
>>> * AMD Athlon 64 X2 6000+
>>> * SATA LiteOn DVD RAM/RW
>>> * Ubuntu 9.04 (Beta) - kernel 2.6.28-11-generic
>>>
>>> Since I last was in touch, I've converted the system to Ubuntu (I was
>>> hoping that it was a Fedora quirk) with no change in head unloads
>>> with either 8.10 or 9.04.
>>>
>>> I've tried the following in /etc/rc.local :
>>> /sbin/hdparm -B 254 /dev/sda
>>> /sbin/hdparm -B 254 /dev/sdb
>>>
>>> Which makes no difference at all. Also, I tried setting 255, but that
>>> also had no affect.
>>>
>>> I've included all of the normal files that I think you may need:
>>>
>>> sudo dmidecode > dmidecode.txt
>>> sudo hdparm -I /dev/sda > hdparm-sda.txt
>>> sudo hdparm -I /dev/sdb > hdparm-sdb.txt
>>> sudo smartctl -a /dev/sda > smartctl-sda.txt
>>> sudo smartctl -a /dev/sdb > smartctl-sdb.txt
>>> lsmod > lsmod.txt
>>>
>>> Hopefully you can find the root of the problem.
>>>
>>> Best regards,
>>> Gavin.
>>>
>>
>>
>
^ permalink raw reply [flat|nested] 7+ messages in thread
* Re: Frequent Head Unload Problem
2009-04-16 0:01 ` Robert Hancock
@ 2009-04-17 17:50 ` Gavin Cameron
2009-04-18 1:24 ` Robert Hancock
0 siblings, 1 reply; 7+ messages in thread
From: Gavin Cameron @ 2009-04-17 17:50 UTC (permalink / raw)
To: Robert Hancock; +Cc: Tejun Heo, linux-ide
Robert Hancock wrote:
> Gavin Cameron wrote:
>> Hi Robert,
>>
>> Thanks for the quick reply ... comments below.
>>
>> Robert Hancock wrote:
>>> Gavin Cameron wrote:
>>>> Hi,
>>>>
>>>> It's been a while since I've been in touch. I previously had 2
>>>> problems:
>>>> 1. PATA DVD writer not working
>>>> 2. Frequent HDD head unloads
>>>>
>>>> I eventually caved in and replaced the PATA DVD drive with a SATA
>>>> and that works perfectly. However, this head unloading is really
>>>> annoying primarily because the noise the drives makes just doens't
>>>> sound healthy - it's a high pitch squeal and then a couple of clicks.
>>>
>>> Can you tell which drive is doing it? I'm assuming it's not both.. If
>>> you can figure out which one you can try some different APM values to
>>> see if that helps anything. You could also try disabling the standby
>>> timer in case that's doing it, with "hdparm -S 0".
>>>
>>> If none of those help, there may not be a lot else you can do about
>>> it. The OS really has no control over when the drive decides to
>>> unload, other than those settings..
>>
>> I can't be sure which drive is making the noise - it may be hard to
>> find out as one drive is the root file system and the other is /home
>> so both are normally needed (unless I do a bit of hacking). The noise
>> is the same every time, so it may be just one of them. As it happens,
>> /dev/sdb (the drive allocated to /home) is the older of the two drives.
>>
>> The unloading itself is very predominant within the first 15 minutes
>> of the PC being powered - happening between 1 and 3 times a minute.
>> However, eventually it decreases to perhaps once every half hour. It
>> often happens twice in succession too.
>
> Can you try doing smartctl -a on both drives before and after you hear
> the noise and see if it seems to match up with any of the counters
> changing?
Here's the build up:
sudo smartctl -a /dev/sda > sda_start
sudo smartctl -a /dev/sdb > sdb_start
... a few mins while noises go on ...
sudo smartctl -a /dev/sda > sda_end
sudo smartctl -a /dev/sdb > sdb_end
Here are the results:
diff sda_start sda_end
13c13
< Local Time is: Fri Apr 17 16:03:40 2009 BST
---
> Local Time is: Fri Apr 17 16:17:20 2009 BST
66c66
< 194 Temperature_Celsius 0x0002 253 253 000 Old_age
Always - 17 (Lifetime Min/Max 9/38)
---
> 194 Temperature_Celsius 0x0002 240 240 000 Old_age
Always - 25 (Lifetime Min/Max 9/38)
88a89
>
So nothing there apart from the temperature. However:
diff sdb_start sdb_end
13c13
< Local Time is: Fri Apr 17 16:03:42 2009 BST
---
> Local Time is: Fri Apr 17 16:17:26 2009 BST
57,59c57,59
< 7 Seek_Error_Rate 0x000a 199 199 000 Old_age
Always - 80
< 8 Seek_Time_Performance 0x0027 246 238 187 Pre-fail
Always - 39281
< 9 Power_On_Minutes 0x0032 229 229 000 Old_age
Always - 710h+53m
---
> 7 Seek_Error_Rate 0x000a 199 198 000 Old_age
Always - 43
> 8 Seek_Time_Performance 0x0027 246 238 187 Pre-fail
Always - 45449
> 9 Power_On_Minutes 0x0032 229 229 000 Old_age
Always - 711h+07m
65,66c65,66
< 194 Temperature_Celsius 0x0032 037 253 000 Old_age
Always - 17
< 195 Hardware_ECC_Recovered 0x000a 253 251 000 Old_age
Always - 36907
---
> 194 Temperature_Celsius 0x0032 037 253 000 Old_age
Always - 24
> 195 Hardware_ECC_Recovered 0x000a 253 251 000 Old_age
Always - 31779
70c70
< 199 UDMA_CRC_Error_Count 0x0008 084 001 000 Old_age
Offline - 768
---
> 199 UDMA_CRC_Error_Count 0x0008 100 001 000 Old_age
Offline - 768
72c72
< 201 Soft_Read_Error_Rate 0x000a 253 252 000 Old_age
Always - 0
---
> 201 Soft_Read_Error_Rate 0x000a 253 252 000 Old_age
Always - 2
100a101
>
Looks to me like this drive could well be on its way out! None of the
counters (Start_Stop_Count for example) were changing, but lots of CRC
and error counts are.
What do you think? Just a knackered drive and nothing to do with libata
at all?
Regards,
Gavin.
>
>>
>> I've tried the following with no success:
>> sudo hdparm -S 0 /dev/sda
>> sudo hdparm -S 0 /dev/sdb
>> sudo /sbin/hdparm -B 253 /dev/sda
>> sudo /sbin/hdparm -B 253 /dev/sdb
>> sudo /sbin/hdparm -B 128 /dev/sda
>> sudo /sbin/hdparm -B 128 /dev/sdb
>> ( as well as 254 and 255)
>>
>> I know you're saying that there's not much else can be done from an OS
>> point of view, however ... this particular PC didn't make this noise
>> until kernel 2.6.19 (I think it was) that started using libata. Also,
>> it's a dual boot machine (although I hate admitting that to people -
>> but still need it for gadget firmware updates) ... and when it runs
>> XP, the drives never make a noise. Not that I'm trying to say that
>> Windows is any good for anything ... it's just an observation.
>>
>> There was also the previous problem with the PATA DVD drive not
>> working. So I still believe that the libata kernel module has some
>> problems with this chip set (perhaps combined with particular drive
>> usage, I'm not sure).
>>
>> Hopefully, there may be some other file or command output that I can
>> provide to you that will help to diagnose this. If so, please let me
>> know and I'll gladly provide it :-)
>>
>> Best regards,
>> Gavin.
>>
>>>
>>>>
>>>> Anyway, a reminder of the basic system:
>>>> * ASUS M2V M/B (VIA K8T890 / VIA VT8237A chipset)
>>>> * AMD Athlon 64 X2 6000+
>>>> * SATA LiteOn DVD RAM/RW
>>>> * Ubuntu 9.04 (Beta) - kernel 2.6.28-11-generic
>>>>
>>>> Since I last was in touch, I've converted the system to Ubuntu (I
>>>> was hoping that it was a Fedora quirk) with no change in head
>>>> unloads with either 8.10 or 9.04.
>>>>
>>>> I've tried the following in /etc/rc.local :
>>>> /sbin/hdparm -B 254 /dev/sda
>>>> /sbin/hdparm -B 254 /dev/sdb
>>>>
>>>> Which makes no difference at all. Also, I tried setting 255, but
>>>> that also had no affect.
>>>>
>>>> I've included all of the normal files that I think you may need:
>>>>
>>>> sudo dmidecode > dmidecode.txt
>>>> sudo hdparm -I /dev/sda > hdparm-sda.txt
>>>> sudo hdparm -I /dev/sdb > hdparm-sdb.txt
>>>> sudo smartctl -a /dev/sda > smartctl-sda.txt
>>>> sudo smartctl -a /dev/sdb > smartctl-sdb.txt
>>>> lsmod > lsmod.txt
>>>>
>>>> Hopefully you can find the root of the problem.
>>>>
>>>> Best regards,
>>>> Gavin.
>>>>
>>>
>>>
>>
>
>
^ permalink raw reply [flat|nested] 7+ messages in thread
* Re: Frequent Head Unload Problem
2009-04-17 17:50 ` Gavin Cameron
@ 2009-04-18 1:24 ` Robert Hancock
2009-04-23 22:00 ` Gavin Cameron
0 siblings, 1 reply; 7+ messages in thread
From: Robert Hancock @ 2009-04-18 1:24 UTC (permalink / raw)
To: Gavin Cameron; +Cc: Tejun Heo, linux-ide
Gavin Cameron wrote:
>> Can you try doing smartctl -a on both drives before and after you hear
>> the noise and see if it seems to match up with any of the counters
>> changing?
>
> Here's the build up:
> sudo smartctl -a /dev/sda > sda_start
> sudo smartctl -a /dev/sdb > sdb_start
> ... a few mins while noises go on ...
> sudo smartctl -a /dev/sda > sda_end
> sudo smartctl -a /dev/sdb > sdb_end
>
> Here are the results:
> diff sda_start sda_end
> 13c13
> < Local Time is: Fri Apr 17 16:03:40 2009 BST
> ---
> > Local Time is: Fri Apr 17 16:17:20 2009 BST
> 66c66
> < 194 Temperature_Celsius 0x0002 253 253 000 Old_age
> Always - 17 (Lifetime Min/Max 9/38)
> ---
> > 194 Temperature_Celsius 0x0002 240 240 000 Old_age
> Always - 25 (Lifetime Min/Max 9/38)
> 88a89
> >
>
> So nothing there apart from the temperature. However:
> diff sdb_start sdb_end
> 13c13
> < Local Time is: Fri Apr 17 16:03:42 2009 BST
> ---
> > Local Time is: Fri Apr 17 16:17:26 2009 BST
> 57,59c57,59
> < 7 Seek_Error_Rate 0x000a 199 199 000 Old_age
> Always - 80
> < 8 Seek_Time_Performance 0x0027 246 238 187 Pre-fail
> Always - 39281
> < 9 Power_On_Minutes 0x0032 229 229 000 Old_age
> Always - 710h+53m
> ---
> > 7 Seek_Error_Rate 0x000a 199 198 000 Old_age
> Always - 43
> > 8 Seek_Time_Performance 0x0027 246 238 187 Pre-fail
> Always - 45449
> > 9 Power_On_Minutes 0x0032 229 229 000 Old_age
> Always - 711h+07m
> 65,66c65,66
> < 194 Temperature_Celsius 0x0032 037 253 000 Old_age
> Always - 17
> < 195 Hardware_ECC_Recovered 0x000a 253 251 000 Old_age
> Always - 36907
> ---
> > 194 Temperature_Celsius 0x0032 037 253 000 Old_age
> Always - 24
> > 195 Hardware_ECC_Recovered 0x000a 253 251 000 Old_age
> Always - 31779
> 70c70
> < 199 UDMA_CRC_Error_Count 0x0008 084 001 000 Old_age
> Offline - 768
> ---
> > 199 UDMA_CRC_Error_Count 0x0008 100 001 000 Old_age
> Offline - 768
> 72c72
> < 201 Soft_Read_Error_Rate 0x000a 253 252 000 Old_age
> Always - 0
> ---
> > 201 Soft_Read_Error_Rate 0x000a 253 252 000 Old_age
> Always - 2
> 100a101
> >
>
> Looks to me like this drive could well be on its way out! None of the
> counters (Start_Stop_Count for example) were changing, but lots of CRC
> and error counts are.
>
> What do you think? Just a knackered drive and nothing to do with libata
> at all?
Yeah, it's possible that what you're hearing isn't a head unload at all,
but some kind of abnormal recalibration noise, etc.
^ permalink raw reply [flat|nested] 7+ messages in thread
* Re: Frequent Head Unload Problem
2009-04-18 1:24 ` Robert Hancock
@ 2009-04-23 22:00 ` Gavin Cameron
0 siblings, 0 replies; 7+ messages in thread
From: Gavin Cameron @ 2009-04-23 22:00 UTC (permalink / raw)
To: Robert Hancock; +Cc: Tejun Heo, linux-ide
Robert Hancock wrote:
> Gavin Cameron wrote:
>> What do you think? Just a knackered drive and nothing to do with
>> libata at all?
>
> Yeah, it's possible that what you're hearing isn't a head unload at all,
> but some kind of abnormal recalibration noise, etc.
Hi again,
Just to follow up on this. I installed a new hard drive yesterday and
magically this horrible sounding noise has stopped. So, it looks like
the hard drive was doing that on it's own - as you say, perhaps a
re-calibration cycle due to the excessive CRC errors.
Anyway, sorry for wild goose chase, but many, many thanks for pointing
me down the path that made me discover that my /home partition didn't
have long to live. I managed to transfer all data over sucessfully :-)
Best regards,
Gavin.
^ permalink raw reply [flat|nested] 7+ messages in thread
end of thread, other threads:[~2009-04-23 22:00 UTC | newest]
Thread overview: 7+ messages (download: mbox.gz follow: Atom feed
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2009-04-14 16:52 Frequent Head Unload Problem Gavin Cameron
2009-04-15 1:27 ` Robert Hancock
2009-04-15 22:58 ` Gavin Cameron
2009-04-16 0:01 ` Robert Hancock
2009-04-17 17:50 ` Gavin Cameron
2009-04-18 1:24 ` Robert Hancock
2009-04-23 22:00 ` Gavin Cameron
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