Timeout error, disk gone

Timeout error, disk gone

[Matthias Urlichs]

Does anybody have an idea what this could mean:

> ata2.00: exception Emask 0x0 SAct 0x0 SErr 0x0 action 0x2 frozen
> ata2.00: (BMDMA stat 0x61)
> ata2.00: tag 0 cmd 0x35 Emask 0x4 stat 0x40 err 0x0 (timeout)
> ata2: port failed to respond (30sec)
> ata2: Soft resetting port
> ATA: abnormal status 0xD0 on port 0x30C7

The disk didn't react any more until I cycled the power.
SMART state doesn't admit that anything could amiss.

Transient glitch? Major ugliness? For the time being I have not re-added
the thing to my RAID, but the three other disks in it are the exact same
model...

-- 
Matthias Urlichs   |   {M:U} IT Design @ m-u-it.de   |  smurf@smurf.noris.de
Disclaimer: The quote was selected randomly. Really. | http://smurf.noris.de
 - -
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		-- Princess Leia Organa

Re: Timeout error, disk gone

[Alan Cox]

On Tue, 13 Mar 2007 08:31:55 +0000 (UTC)
"Matthias Urlichs" <matthias@urlichs.de> wrote:

> Transient glitch? Major ugliness? For the time being I have not re-added
> the thing to my RAID, but the three other disks in it are the exact same
> model...

What model and what firmware ? There are some problem firmware releases
around with older SATA drives

Re: Timeout error, disk gone

[smurf]

Hi,

Alan Cox:
> What model and what firmware ? There are some problem firmware releases
> around with older SATA drives

Samsung SP2004C, firmware version unknown -- how do I find out?

-- 
Matthias Urlichs   |   {M:U} IT Design @ m-u-it.de   |  smurf@smurf.noris.de
Disclaimer: The quote was selected randomly. Really. | http://smurf.noris.de
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It is all right to hold a conversation, but you should let go of it now
and then.

Re: Timeout error, disk gone

[Tejun Heo]

smurf@smurf.noris.de wrote:
> Hi,
> 
> Alan Cox:
>> What model and what firmware ? There are some problem firmware releases
>> around with older SATA drives
> 
> Samsung SP2004C, firmware version unknown -- how do I find out?

Please post the result of 'lspci -nn' and full boot log.  Samsung
firmwares tend to be pretty good but I've seen earlier ones occasionally
lock up after certain PHY events.  Removing power and reapplying puts it
back into sane state.

-- 
tejun

Re: Timeout error, disk gone

[Tejun Heo]

Tejun Heo wrote:
> smurf@smurf.noris.de wrote:
>> Hi,
>>
>> Alan Cox:
>>> What model and what firmware ? There are some problem firmware releases
>>> around with older SATA drives
>> Samsung SP2004C, firmware version unknown -- how do I find out?
> 
> Please post the result of 'lspci -nn' and full boot log.  Samsung
> firmwares tend to be pretty good but I've seen earlier ones occasionally
> lock up after certain PHY events.  Removing power and reapplying puts it
> back into sane state.

Oh and I'm pretty sure it was the drive which locked up.  If you connect
the harddrive to different working port without removing power, the same
timeouts happen while the original port detects and works fine with
another hotplugged drive.  And for the record, among the earlier SATA
drives, samsung ones were definitely in the better group.

Also, please include full log of failure.  Thanks.

-- 
tejun

Re: Timeout error, disk gone

[Alan Cox]

On Tue, 13 Mar 2007 14:21:15 +0100
smurf@smurf.noris.de wrote:

> Hi,
> 
> Alan Cox:
> > What model and what firmware ? There are some problem firmware releases
> > around with older SATA drives
> 
> Samsung SP2004C, firmware version unknown -- how do I find out?

Its in the identify data, however I'm not aware of any problem Samsung
drives in reports so far.

Re: Timeout error, disk gone

[smurf]

Hi,

Alan Cox:
> > Samsung SP2004C, firmware version unknown -- how do I find out?
> 
> Its in the identify data, however I'm not aware of any problem Samsung
> drives in reports so far.

Looks like a hardware problem. After a hard powerdown got it
recognizable again, it now manages to have a read speed of 1/2 MB/sec --
as opposed to its three brethren which are approx. 111 times faster.

-- 
Matthias Urlichs   |   {M:U} IT Design @ m-u-it.de   |  smurf@smurf.noris.de
Disclaimer: The quote was selected randomly. Really. | http://smurf.noris.de
 - -
Brisk talkers are usually slow thinkers.  There is, indeed, no wild beast
more to be dreaded than a communicative man having nothing to communicate.
If you are civil to the voluble, they will abuse your patience; if
brusque, your character.
		-- Jonathan Swift

Re: Timeout error, disk gone

[smurf]

Hi,

Tejun Heo:
> > Samsung SP2004C, firmware version unknown -- how do I find out?
> 
> Please post the result of 'lspci -nn' and full boot log.  Samsung
> firmwares tend to be pretty good but I've seen earlier ones occasionally
> lock up after certain PHY events.  Removing power and reapplying puts it
> back into sane state.
> 
Not this one, as reported in my earlier mail -- unless you redefine "sane".

I'll try to elucidate something from it after it's replaced.

-- 
Matthias Urlichs   |   {M:U} IT Design @ m-u-it.de   |  smurf@smurf.noris.de
Disclaimer: The quote was selected randomly. Really. | http://smurf.noris.de
 - -
When the polls are overwhelmingly unfavorable, (a) ridicule and dismiss them
or (b) stress the volatility of public opinion.