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From: Tony Olech <tony.olech@elandigitalsystems.com>
To: Arnd Bergmann <arnd@arndb.de>
Cc: Chris Ball <cjb@laptop.org>, linux-mmc@vger.kernel.org
Subject: Re: [PATCH] mmc: USB SDIO/SD/MMC Host Controller (VUB300) driver Re-Resubmission
Date: Tue, 19 Apr 2011 13:32:38 +0100	[thread overview]
Message-ID: <1303216358.1622.27.camel@apple-mac> (raw)
In-Reply-To: <201104191410.42177.arnd@arndb.de>

On Tue, 2011-04-19 at 14:10 +0200, Arnd Bergmann wrote:
> On Tuesday 19 April 2011, Tony Olech wrote:
> > The purpose of this read-only interface is for VUB300 support
> > staff to obtain information from our customers. Our customers
> > are not like the people on this list. If you have ever tried
> > to do telephone support you would appreciate the difficulty
> > of getting a non-technical person to first of all find the
> > log files and then to extract the correct lines. It therefore
> > follows that if the 1 or 4 bit mode is useful info for the 
> > VUB300 support staff, then this read-only interface is the
> > appropriate single place for it to be provided. The overhead
> > of providing such an interface is negligible and the existance
> > of such an interface demonstrates that linux is no longer
> > designed only for geeks.
> 
> Wrong answer.
> 
> You are missing the point. Sysfs is not the place where you can
> put random interfaces you want for you own needs. By adding
> files there, you create a support burden for everyone who now
> has to maintain backwards-compatibility.
> 
> You cannot seriously ask for inclusion of a kernel interface
> just to fit the use of your support team at the expense of
> everyone else.
> 
> Please remove the sysfs attributes from the driver before resubmitting.
> We can have a separate discussion about core interfaces that will
> help everyone and that are consistent with how Linux kernels are
> supported.
> 
> 	Arnd

You have not answered my points. If linux is to move from
the preserve of geeks, then support is an issue.

What is wrong in wanting to support non-technical users?
Especially since there are no backward compatible issues
involved at all.

Tony



  reply	other threads:[~2011-04-19 12:32 UTC|newest]

Thread overview: 41+ messages / expand[flat|nested]  mbox.gz  Atom feed  top
     [not found] <20B0EAA71DD7413A9A29D0493C6C1D87@AN00536>
     [not found] ` <20101116150022.GA27726@void.printf.net>
     [not found]   ` <27884BED0E3C489C8849EE12A803F536@AN00536>
     [not found]     ` <m3oc9pnt6g.fsf@pullcord.laptop.org>
     [not found]       ` <4CE41BE3.1060806@elandigitalsystems.com>
     [not found]         ` <m3oc9n241c.fsf@pullcord.laptop.org>
2010-11-22 15:05           ` [PATCH] mmc: USB SDIO/SD/MMC Host Controller (VUB300) driver Tony Olech
2010-11-30  6:15             ` Chris Ball
2010-11-30 12:23               ` David Vrabel
2010-12-17  0:43                 ` Chris Ball
2010-12-21 15:03                 ` Tony Olech
2011-01-06  4:56                   ` Chris Ball
2011-01-06 13:18                     ` David Vrabel
2011-01-06 13:17             ` David Vrabel
2011-01-20 16:09               ` Tony Olech
2011-01-20 16:11               ` Tony Olech
2011-01-21 10:50             ` [PATCH] mmc: USB SDIO/SD/MMC Host Controller (VUB300) driver Resubmission Tony Olech
2011-01-21 21:14               ` Nicolas Pitre
2011-01-22 14:21                 ` Wolfram Sang
2011-01-22 19:07                   ` Nicolas Pitre
2011-01-23 10:09                     ` Wolfram Sang
2011-01-23 14:01                       ` Nicolas Pitre
2011-01-24 15:35                         ` Wolfram Sang
2011-01-24 16:27                         ` Tony Olech
2011-01-24 16:21                       ` Tony Olech
2011-01-25  9:13                         ` Wolfram Sang
2011-01-25  9:35                           ` Tony Olech
2011-01-25 20:40                             ` Nicolas Pitre
2011-01-24 16:17                     ` Tony Olech
2011-01-24  8:49                 ` Tony Olech
2011-01-24 14:43                   ` Nicolas Pitre
2011-01-24 15:10                     ` Tony Olech
2011-01-24 15:55                       ` Nicolas Pitre
2011-01-24 16:08                         ` Tony Olech
2011-01-24 16:28                           ` Nicolas Pitre
2011-01-24 16:43                             ` Tony Olech
2011-03-10 16:13               ` [PATCH] mmc: USB SDIO/SD/MMC Host Controller (VUB300) driver Re-Resubmission Tony Olech
2011-03-15  3:01                 ` Chris Ball
2011-03-15  9:40                   ` Wolfram Sang
2011-03-15 15:06                     ` Chris Ball
2011-03-15 15:41                       ` Arnd Bergmann
2011-03-15 16:23                 ` Arnd Bergmann
2011-03-15 16:55                   ` Tony Olech
2011-04-19  9:05                   ` Tony Olech
2011-04-19 12:10                     ` Arnd Bergmann
2011-04-19 12:32                       ` Tony Olech [this message]
2011-04-19 13:21                         ` Arnd Bergmann

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