RE: Disks keep disapearing

["Brandon Belshaw" <maillists@hosttuls.com>]

> Peter L. Ashford wrote:
> > WD has had problems similar to this with many of their drives.  It 
> > just decides to 'go away'.  There is a fix available on 
> their web site 
> > for the 180GB and 200GB drives (and a better description of the 
> > problem), but the problem is NOT limited to those drives.
> 

> How do these problem appear in log files?

-= A server that lost one drive on Sunday, only had this error:

 kernel: end_request: I/O error, dev 03:41 (hdb), sector 512


-= Another server that is having this problems, has this in the logs:

May  1 03:01:28 virt10p kernel: end_request: I/O error, dev 16:42 (hdd),
sector 16
May  1 03:01:28 virt10p kernel: hdd: status error: status=0x10 {
SeekComplete }
( repet 10 times)
May  1 03:01:28 virt10p kernel: hdd: status error: status=0x10 {
SeekComplete }
May  1 03:01:28 virt10p kernel: end_request: I/O error, dev 16:42 (hdd),
sector 108736
May  1 04:02:13 virt10p kernel: hdd: status error: status=0x10 {
SeekComplete }
May  1 04:02:13 virt10p kernel: hdd: status error: status=0x10 {
SeekComplete }



> 
> I have a machine with two Promise Ultra100 TX2 cards, and 
> five WD2000JB 200 GB drives in RAID-5. In a month, i've had a 
> few disk "failures" that typically looks like this in the logs:
> 
[snip log]

> The disk itself doesn't appear to know about any failures 
> (using smartctl), and it works again when hotadded to the 
> raidset. I've also had a multiple drive "failure" twice, both 
> times with two drives using the same IDE channel.

On the server with the most recent crash, I replaced the drive with a
WD1200JB (it was a WD1200BB), rebuilt the array, then formated the drive
that wasn’t replaced checking it for badblocks, using the slower,
destructive, read-write test (they arnt kidding about the slower part,
took about 24 hours).

Up until Sunday, I could readd the disk to the array, but now the 2nd
hard drive doesn't even show up when doing a fdisk -l




> I'm not sure if these problems are caused by buggy Promise 
> ATA drivers in my kernel (RH9, 2.4.20) or the WDC problem 
> with 180/200 GB drives.  From WDC's description of the 
> problem, I got the impression that it only happened when the 
> drives were connected to hardware RAID cards like 3Ware IDE 
> raid controllers.

I've contacted WD's tech support to see how they can help.  When I'm
done with them I'll post the results.


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