Re: System hangs when using USB 3.0 HD with on Ubuntu

Alan Stern
2010-04-03T20:58:17Z

On Sat, 3 Apr 2010, Jonas Schwertfeger wrote:

> On 04/03/2010 06:42 PM, Alan Stern wrote:
> > Can you acquire a usbmon trace showing what happens when you run this?
> > Instructions are in the kernel source file
> > Documentation/usb/usbmon.txt.
>
> Here you go:
>
> ffff8802123996c0 4253708718 S Bo:10:002:2 -115 31 = 55534243 9c000000
> 00020000 80001085 082e0000 00010000 00000000 40ec00

That's the first command.

> ffff8802123996c0 4253708828 C Bo:10:002:2 0 31 >
> ffff8801f36c6a80 4253708841 S Bi:10:002:1 -115 512 <
> ffff8801f36c6a80 4253714580 C Bi:10:002:1 0 512 Z
> ffff8802123996c0 4253714599 S Bi:10:002:1 -115 13 <
> ffff8802123996c0 4253714639 C Bi:10:002:1 0 13 = 55534253 9c000000
> 00000000 00

And it apparently succeeded. It's not clear why hdparm reports "bad
response". Maybe it just doesn't like the data returned by the device.

> ffff8802123996c0 4253714778 S Bo:10:002:2 -115 31 = 55534243 9d000000
> 00020000 80001085 082e0000 00010000 00000000 40a100

That's the second command, now presumably specifying a sector count of
1.

> ffff8802123996c0 4253714813 C Bo:10:002:2 0 31 >
> ffff8801f36c6a80 4253714823 S Bi:10:002:1 -115 512 <
> ffff8801f36c6a80 4253715081 C Bi:10:002:1 -32 0
> ffff8802123996c0 4253715119 S Co:10:002:0 s 02 01 0000 0081 0000 0
> ffff8802123996c0 4253715383 C Co:10:002:0 0 0
> ffff8802123996c0 4253715406 S Bi:10:002:1 -115 13 <
> ffff8802123996c0 4253715648 C Bi:10:002:1 0 13 = 55534253 9d000000
> 00020000 01

It failed. But unlike your earlier experience, it didn't get a
transport error. A failure is more benign than an error; in particular
it doesn't call for a reset.

> ffff8802123996c0 4253715661 S Bo:10:002:2 -115 31 = 55534243 9e000000
> 60000000 80000603 00000060 00000000 00000000 000000
> ffff8802123996c0 4253715707 C Bo:10:002:2 0 31 >
> ffff8801f36c6a80 4253715723 S Bi:10:002:1 -115 96 <
> ffff8801f36c6a80 4253715763 C Bi:10:002:1 0 96 Z
> ffff8802123996c0 4253715779 S Bi:10:002:1 -115 13 <
> ffff8802123996c0 4253715819 C Bi:10:002:1 0 13 = 55534253 9e000000
> 00000000 00

Here usb-storage asked the reason for the failure. Unfortunately we
can't see the response. Did you run this on a computer with more than
1 GB of memory? If you did, can you boot with "mem=900M" and try
again?

> ffff8802123996c0 4253717330 S Bo:10:002:2 -115 31 = 55534243 9f000000
> 00100000 80000a28 00000000 00000008 00000000 000000
> ffff8802123996c0 4253717373 C Bo:10:002:2 0 31 >
> ffff880211ace240 4253717386 S Bi:10:002:1 -115 4096 <
> ffff880211ace240 4253731794 C Bi:10:002:1 0 4096 Z
> ffff8802123996c0 4253731815 S Bi:10:002:1 -115 13 <
> ffff8802123996c0 4253731854 C Bi:10:002:1 0 13 = 55534253 9f000000
> 00000000 00

This is a standard READ(10) command, asking for the first 8 sectors on
the disk. It succeeded.

Alan Stern