From mboxrd@z Thu Jan 1 00:00:00 1970 From: "Andrew Kinney" Subject: Re: aacraid died on kernel 2.4.27 Date: Fri, 11 Mar 2005 13:34:10 -0800 Message-ID: <42319E52.19095.2CDA5B5A@localhost> References: <60807403EABEB443939A5A7AA8A7458BE5A9C9@otce2k01.adaptec.com> (Mark Salyzyn's message of "Fri, 11 Mar 2005 11:06:47 -0500") Reply-To: andykinney@advantagecom.net Mime-Version: 1.0 Content-Type: text/plain; charset=US-ASCII Content-Transfer-Encoding: 7BIT Received: from mail.advantagecom.net ([65.103.151.155]:45225 "EHLO mail.advantagecom.net") by vger.kernel.org with ESMTP id S261468AbVCKVgL (ORCPT ); Fri, 11 Mar 2005 16:36:11 -0500 In-reply-to: <87br9plyaf.fsf@tapsellferrier.co.uk> Content-description: Mail message body Sender: linux-scsi-owner@vger.kernel.org List-Id: linux-scsi@vger.kernel.org To: Nic Ferrier Cc: linux-scsi@vger.kernel.org On 11 Mar 2005 at 20:31, Nic Ferrier wrote: > The machine I am having trouble with has been running MS Windows for 2 > years. > > I just put linux on it (with no other changes) and we get regular > (twice daily) catastrophic crashes. > > Can this be a controller problem? I'm not a hardware expert but it > doesn't sound like one to me. It can be a controller problem, but it can also be a drive problem, cable problem, firmware problem, or a backplane problem. We had a similar instance that was resolved by replacing the drive with a different brand, replacing the backplane, replacing the cabling, replacing the ROMB, and getting the newest firmware. Now, drives fail gracefully instead of taking the whole container offline. Who knows what the actual cause was, but the problem is fixed and that's what I was looking for. Like Mark S. said, many causes, one symptom. That Dell trouble ticket is going to be the best way to get it solved. Their Linux guys have seen it all and can escalate it to an engineer if they haven't. They're going to ask you for the diagnostic output of afacli, so you'll want to get that installed if you haven't already. They can also swap in new components for you. Sincerely, Andrew Kinney President and Chief Technology Officer Advantagecom Networks, Inc. http://www.advantagecom.net