* [Bug 198975] Highpoint 840A RocketRAID Controller and drives are NOT detected by SCSI_HPTIOP kernel module
[not found] <bug-198975-11613@https.bugzilla.kernel.org/>
@ 2022-08-06 13:50 ` bugzilla-daemon
2022-11-19 17:40 ` bugzilla-daemon
2024-09-05 22:02 ` bugzilla-daemon
2 siblings, 0 replies; 3+ messages in thread
From: bugzilla-daemon @ 2022-08-06 13:50 UTC (permalink / raw)
To: linux-scsi
https://bugzilla.kernel.org/show_bug.cgi?id=198975
Jaym12 (allhddcoumputer@gmail.com) changed:
What |Removed |Added
----------------------------------------------------------------------------
CC| |allhddcoumputer@gmail.com
--- Comment #7 from Jaym12 (allhddcoumputer@gmail.com) ---
I fixed this error(In reply to Matthias Lippert from comment #0)
> Hello,
>
> This is my first kernel bugzilla report, so please have mercy ;-)
>
> My freshly bought Highpoint 840A RocketRAID Controller and its 8 connected
> "Samsung 860 EVO" ssd harddrives are NOT detected by the "SCSI_HPTIOP"
> kernel low-level scsi driver module, but it seems to be the smaller brother
> of the already from kernel supported 3740A RocketRAID controller by
> Highpoint.
> The only differnence seems to be that the 840A supports only 6Gb/s per
> channel.
> Thats is also confirmed by the top down view onto the expansion card.
> In the upper right corner you can see the described dual product markings
> "RocketRAID 3740A/840A", so the layout and most likely also the raid
> processor of the controller has been used at least twice by Highpoint.
> My controllers firmware is the recent 1.0.0 version.
> I couldnt find any other driver module that is matching my controller more
> closely.
> The current published linux drivers by highpoint are useless under (Gentoo)
> Linux.
> The controller and its connected drives are working flawlessy under Windows
> 10, so its not damaged. I am using a "Gigabyte X99-SLI" motherboard with
> recent F24a bios version.
> I am also willingly able to provide regular dump logs to kernel developers
> for driver debugging.
>
> I would be VERY thankful for including support into the next kernel for this
> cool piece of hardware!
>
>
> Top-down view onto the expansion card:
>
> https://www.bhphotovideo.com/images/images1000x1000/
> highpoint_rocketraid_3740a_12gb_s_pcie_1269779.jpg
>
>
> dmesg outputs only this, then nothing else related to my controller:
>
> RocketRAID 3xxx/4xxx Controller driver v1.10.0
>
>
> lspci -kvv outputs this:
>
> 02:00.0 RAID bus controller: HighPoint Technologies, Inc. Device 0840 (rev
> a1)
> Subsystem: HighPoint Technologies, Inc. Device 0000
> Physical Slot: 6
> Control: I/O+ Mem+ BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr-
> Stepping- SERR+ FastB2B- DisINTx-
> Status: Cap+ 66MHz- UDF- FastB2B- ParErr- DEVSEL=fast >TAbort-
> <TAbort- <MAbort- >SERR- <PERR- INTx-
> Latency: 0, Cache Line Size: 32 bytes
> Interrupt: pin A routed to IRQ 11
> NUMA node: 0
> Region 0: Memory at d0900000 (64-bit, prefetchable) [size=1M]
> Region 4: Memory at d0a00000 (64-bit, prefetchable) [size=256K]
> Expansion ROM at dfe00000 [disabled] [size=128K]
> Capabilities: [80] Power Management version 3
> Flags: PMEClk- DSI- D1+ D2- AuxCurrent=0mA
> PME(D0+,D1+,D2-,D3hot+,D3cold-)
> Status: D0 NoSoftRst- PME-Enable- DSel=0 DScale=0 PME-
> Capabilities: [90] MSI: Enable- Count=1/32 Maskable+ 64bit+
> Address: 0000000000000000 Data: 0000
> Masking: 00000000 Pending: 00000000
> Capabilities: [b0] MSI-X: Enable- Count=18 Masked-
> Vector table: BAR=0 offset=00038000
> PBA: BAR=0 offset=00039000
> Capabilities: [c0] Express (v2) Endpoint, MSI 00
> DevCap: MaxPayload 512 bytes, PhantFunc 0, Latency L0s
> <128ns, L1 <2us
> ExtTag- AttnBtn- AttnInd- PwrInd- RBE+ FLReset-
> SlotPowerLimit 0.000W
> DevCtl: Report errors: Correctable- Non-Fatal- Fatal-
> Unsupported-
> RlxdOrd- ExtTag- PhantFunc- AuxPwr- NoSnoop+
> MaxPayload 256 bytes, MaxReadReq 512 bytes
> DevSta: CorrErr+ UncorrErr- FatalErr- UnsuppReq+ AuxPwr-
> TransPend-
> LnkCap: Port #0, Speed 8GT/s, Width x8, ASPM L0s L1, Exit
> Latency L0s <128ns, L1 <2us
> ClockPM- Surprise- LLActRep- BwNot- ASPMOptComp+
> LnkCtl: ASPM Disabled; RCB 64 bytes Disabled- CommClk-
> ExtSynch- ClockPM- AutWidDis- BWInt- AutBWInt-
> LnkSta: Speed 8GT/s, Width x8, TrErr- Train- SlotClk-
> DLActive- BWMgmt- ABWMgmt-
> DevCap2: Completion Timeout: Range B, TimeoutDis+, LTR-,
> OBFF Not Supported
> DevCtl2: Completion Timeout: 50us to 50ms, TimeoutDis-,
> LTR-, OBFF Disabled
> LnkCtl2: Target Link Speed: 8GT/s, EnterCompliance- SpeedDis-
> Transmit Margin: Normal Operating Range,
> EnterModifiedCompliance- ComplianceSOS-
> Compliance De-emphasis: -6dB
> LnkSta2: Current De-emphasis Level: -6dB,
> EqualizationComplete+, EqualizationPhase1+
> EqualizationPhase2+, EqualizationPhase3+,
> LinkEqualizationRequest-
> Capabilities: [100 v2] Advanced Error Reporting
> UESta: DLP- SDES- TLP- FCP- CmpltTO- CmpltAbrt- UnxCmplt-
> RxOF- MalfTLP- ECRC- UnsupReq- ACSViol-
> UEMsk: DLP- SDES- TLP- FCP- CmpltTO- CmpltAbrt- UnxCmplt-
> RxOF- MalfTLP- ECRC- UnsupReq- ACSViol-
> UESvrt: DLP+ SDES+ TLP- FCP+ CmpltTO- CmpltAbrt- UnxCmplt-
> RxOF+ MalfTLP+ ECRC- UnsupReq- ACSViol-
> CESta: RxErr- BadTLP- BadDLLP- Rollover- Timeout-
> NonFatalErr-
> CEMsk: RxErr- BadTLP- BadDLLP- Rollover- Timeout-
> NonFatalErr+
> AERCap: First Error Pointer: 00, GenCap+ CGenEn- ChkCap+
> ChkEn-
> Capabilities: [300 v1] #19
>
>
> Highpoints 800er series RocketRAID website:
>
> http://www.highpoint-tech.com/USA_new/series-rr800-overview.htm
>
>
> Highpoints 3700er series RocketRAID website:
>
http://www.highpoint-tech.com/USA_new/series-rr3700-overview.htm
> I have been facing the same issue.
> https://www.allhdd.com/seagate-st3000lm024-sata-6gbps-hdd/
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^ permalink raw reply [flat|nested] 3+ messages in thread* [Bug 198975] Highpoint 840A RocketRAID Controller and drives are NOT detected by SCSI_HPTIOP kernel module
[not found] <bug-198975-11613@https.bugzilla.kernel.org/>
2022-08-06 13:50 ` [Bug 198975] Highpoint 840A RocketRAID Controller and drives are NOT detected by SCSI_HPTIOP kernel module bugzilla-daemon
@ 2022-11-19 17:40 ` bugzilla-daemon
2024-09-05 22:02 ` bugzilla-daemon
2 siblings, 0 replies; 3+ messages in thread
From: bugzilla-daemon @ 2022-11-19 17:40 UTC (permalink / raw)
To: linux-scsi
https://bugzilla.kernel.org/show_bug.cgi?id=198975
Carol Jams (adnanshaoun582@gmail.com) changed:
What |Removed |Added
----------------------------------------------------------------------------
CC| |adnanshaoun582@gmail.com
--- Comment #8 from Carol Jams (adnanshaoun582@gmail.com) ---
(In reply to Jaym12 from comment #7)
> I fixed this error(In reply to Matthias Lippert from comment #0)
> > Hello,
> >
> > This is my first kernel bugzilla report, so please have mercy ;-)
> >
> > My freshly bought Highpoint 840A RocketRAID Controller and its 8 connected
> > "Samsung 860 EVO" ssd harddrives are NOT detected by the "SCSI_HPTIOP"
> > kernel low-level scsi driver module, but it seems to be the smaller brother
> > of the already from kernel supported 3740A RocketRAID controller by
> > Highpoint.
> > The only differnence seems to be that the 840A supports only 6Gb/s per
> > channel.
> > Thats is also confirmed by the top down view onto the expansion card.
> > In the upper right corner you can see the described dual product markings
> > "RocketRAID 3740A/840A", so the layout and most likely also the raid
> > processor of the controller has been used at least twice by Highpoint.
> > My controllers firmware is the recent 1.0.0 version.
> > I couldnt find any other driver module that is matching my controller more
> > closely.
> > The current published linux drivers by highpoint are useless under (Gentoo)
> > Linux.
> > The controller and its connected drives are working flawlessy under Windows
> > 10, so its not damaged. I am using a "Gigabyte X99-SLI" motherboard with
> > recent F24a bios version.
> > I am also willingly able to provide regular dump logs to kernel developers
> > for driver debugging.
> >
> > I would be VERY thankful for including support into the next kernel for
> this
> > cool piece of hardware!
> >
> >
> > Top-down view onto the expansion card:
> >
> > https://www.bhphotovideo.com/images/images1000x1000/
> > highpoint_rocketraid_3740a_12gb_s_pcie_1269779.jpg
> >
> >
> > dmesg outputs only this, then nothing else related to my controller:
> >
> > RocketRAID 3xxx/4xxx Controller driver v1.10.0
> >
> >
> > lspci -kvv outputs this:
> >
> > 02:00.0 RAID bus controller: HighPoint Technologies, Inc. Device 0840 (rev
> > a1)
> > Subsystem: HighPoint Technologies, Inc. Device 0000
> > Physical Slot: 6
> > Control: I/O+ Mem+ BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr-
> > Stepping- SERR+ FastB2B- DisINTx-
> > Status: Cap+ 66MHz- UDF- FastB2B- ParErr- DEVSEL=fast >TAbort-
> > <TAbort- <MAbort- >SERR- <PERR- INTx-
> > Latency: 0, Cache Line Size: 32 bytes
> > Interrupt: pin A routed to IRQ 11
> > NUMA node: 0
> > Region 0: Memory at d0900000 (64-bit, prefetchable) [size=1M]
> > Region 4: Memory at d0a00000 (64-bit, prefetchable) [size=256K]
> > Expansion ROM at dfe00000 [disabled] [size=128K]
> > Capabilities: [80] Power Management version 3
> > Flags: PMEClk- DSI- D1+ D2- AuxCurrent=0mA
> > PME(D0+,D1+,D2-,D3hot+,D3cold-)
> > Status: D0 NoSoftRst- PME-Enable- DSel=0 DScale=0 PME-
> > Capabilities: [90] MSI: Enable- Count=1/32 Maskable+ 64bit+
> > Address: 0000000000000000 Data: 0000
> > Masking: 00000000 Pending: 00000000
> > Capabilities: [b0] MSI-X: Enable- Count=18 Masked-
> > Vector table: BAR=0 offset=00038000
> > PBA: BAR=0 offset=00039000
> > Capabilities: [c0] Express (v2) Endpoint, MSI 00
> > DevCap: MaxPayload 512 bytes, PhantFunc 0, Latency L0s
> > <128ns, L1 <2us
> > ExtTag- AttnBtn- AttnInd- PwrInd- RBE+ FLReset-
> > SlotPowerLimit 0.000W
> > DevCtl: Report errors: Correctable- Non-Fatal- Fatal-
> > Unsupported-
> > RlxdOrd- ExtTag- PhantFunc- AuxPwr- NoSnoop+
> > MaxPayload 256 bytes, MaxReadReq 512 bytes
> > DevSta: CorrErr+ UncorrErr- FatalErr- UnsuppReq+ AuxPwr-
> > TransPend-
> > LnkCap: Port #0, Speed 8GT/s, Width x8, ASPM L0s L1, Exit
> > Latency L0s <128ns, L1 <2us
> > ClockPM- Surprise- LLActRep- BwNot- ASPMOptComp+
> > LnkCtl: ASPM Disabled; RCB 64 bytes Disabled- CommClk-
> > ExtSynch- ClockPM- AutWidDis- BWInt- AutBWInt-
> > LnkSta: Speed 8GT/s, Width x8, TrErr- Train- SlotClk-
> > DLActive- BWMgmt- ABWMgmt-
> > DevCap2: Completion Timeout: Range B, TimeoutDis+, LTR-,
> > OBFF Not Supported
> > DevCtl2: Completion Timeout: 50us to 50ms, TimeoutDis-,
> > LTR-, OBFF Disabled
> > LnkCtl2: Target Link Speed: 8GT/s, EnterCompliance-
> SpeedDis-
> > Transmit Margin: Normal Operating Range,
> > EnterModifiedCompliance- ComplianceSOS-
> > Compliance De-emphasis: -6dB
> > LnkSta2: Current De-emphasis Level: -6dB,
> > EqualizationComplete+, EqualizationPhase1+
> > EqualizationPhase2+, EqualizationPhase3+,
> > LinkEqualizationRequest-
> > Capabilities: [100 v2] Advanced Error Reporting
> > UESta: DLP- SDES- TLP- FCP- CmpltTO- CmpltAbrt- UnxCmplt-
> > RxOF- MalfTLP- ECRC- UnsupReq- ACSViol-
> > UEMsk: DLP- SDES- TLP- FCP- CmpltTO- CmpltAbrt- UnxCmplt-
> > RxOF- MalfTLP- ECRC- UnsupReq- ACSViol-
> > UESvrt: DLP+ SDES+ TLP- FCP+ CmpltTO- CmpltAbrt- UnxCmplt-
> > RxOF+ MalfTLP+ ECRC- UnsupReq- ACSViol-
> > CESta: RxErr- BadTLP- BadDLLP- Rollover- Timeout-
> > NonFatalErr-
> > CEMsk: RxErr- BadTLP- BadDLLP- Rollover- Timeout-
> > NonFatalErr+
> > AERCap: First Error Pointer: 00, GenCap+ CGenEn- ChkCap+
> > ChkEn-
> > Capabilities: [300 v1] #19
> >
> >
> > Highpoints 800er series RocketRAID website:
> >
> > http://www.highpoint-tech.com/USA_new/series-rr800-overview.htm
> >
> >
> > Highpoints 3700er series RocketRAID website:
> >
> http://www.highpoint-tech.com/USA_new/series-rr3700-overview.htm
>
> > I have been facing the same issue.
> > https://www.allhdd.com/seagate-st3000lm024-sata-6gbps-hdd/
You can use https://www.allhdd.com/samsung-mz-77q4t0-sata-ssd/ drive it is
working fine for me.
--
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^ permalink raw reply [flat|nested] 3+ messages in thread* [Bug 198975] Highpoint 840A RocketRAID Controller and drives are NOT detected by SCSI_HPTIOP kernel module
[not found] <bug-198975-11613@https.bugzilla.kernel.org/>
2022-08-06 13:50 ` [Bug 198975] Highpoint 840A RocketRAID Controller and drives are NOT detected by SCSI_HPTIOP kernel module bugzilla-daemon
2022-11-19 17:40 ` bugzilla-daemon
@ 2024-09-05 22:02 ` bugzilla-daemon
2 siblings, 0 replies; 3+ messages in thread
From: bugzilla-daemon @ 2024-09-05 22:02 UTC (permalink / raw)
To: linux-scsi
https://bugzilla.kernel.org/show_bug.cgi?id=198975
Jack Hicks (jackhicks121@gmail.com) changed:
What |Removed |Added
----------------------------------------------------------------------------
CC| |jackhicks121@gmail.com
--- Comment #9 from Jack Hicks (jackhicks121@gmail.com) ---
Hello,
This is my first Bugzilla report, so I appreciate your patience!
I recently purchased a Highpoint 840A RocketRAID Controller with eight
connected Samsung 860 EVO SSDs . Unfortunately, the "SCSI_HPTIOP" kernel
low-level SCSI driver module does not detect this controller. It appears that
the 840A is a smaller version of the 3740A, which is already supported by the
kernel. The main difference seems to be that the 840A supports only 6Gb/s per
channel, as indicated by the product markings on the card.
I am currently using the latest firmware version 1.0.0 for the controller. I
couldn't find any other driver modules that might be compatible with my
controller. The drivers available from Highpoint for Linux do not work on
(Gentoo) Linux. The controller and SSDs
(https://serverorbit.com/solid-state-drives-ssd/sata-6gbps-ssd) are functioning
perfectly under Windows 10, so the hardware is not faulty. I am using a
Gigabyte X99-SLI motherboard with BIOS version F24a.
I am willing to provide regular dump logs for driver debugging if needed. I
would be extremely grateful if support for this hardware could be included in
the next kernel release!
Here is a top-down view of the expansion card for reference:
[Top-down view of the expansion
card](https://www.bhphotovideo.com/images/images1000x1000/highpoint_rocketraid_3740a_12gb_s_pcie_1269779.jpg)
Current dmesg output:
```
RocketRAID 3xxx/4xxx Controller driver v1.10.0
```
`lspci -kvv` output:
```
02:00.0 RAID bus controller: HighPoint Technologies, Inc. Device 0840 (rev a1)
Subsystem: HighPoint Technologies, Inc. Device 0000
Physical Slot: 6
Control: I/O+ Mem+ BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr-
Stepping- SERR+ FastB2B- DisINTx-
Status: Cap+ 66MHz- UDF- FastB2B- ParErr- DEVSEL=fast >TAbort- <TAbort-
<MAbort- >SERR- <PERR- INTx-
Latency: 0, Cache Line Size: 32 bytes
Interrupt: pin A routed to IRQ 11
NUMA node: 0
Region 0: Memory at d0900000 (64-bit, prefetchable) [size=1M]
Region 4: Memory at d0a00000 (64-bit, prefetchable) [size=256K]
Expansion ROM at dfe00000 [disabled] [size=128K]
Capabilities: [80] Power Management version 3
Flags: PMEClk- DSI- D1+ D2- AuxCurrent=0mA
PME(D0+,D1+,D2-,D3hot+,D3cold-)
Status: D0 NoSoftRst- PME-Enable- DSel=0 DScale=0 PME-
Capabilities: [90] MSI: Enable- Count=1/32 Maskable+ 64bit+
Address: 0000000000000000 Data: 0000
Masking: 00000000 Pending: 00000000
Capabilities: [b0] MSI-X: Enable- Count=18 Masked-
Vector table: BAR=0 offset=00038000
PBA: BAR=0 offset=00039000
Capabilities: [c0] Express (v2) Endpoint, MSI 00
DevCap: MaxPayload 512 bytes, PhantFunc 0, Latency L0s <128ns,
L1 <2us
ExtTag- AttnBtn- AttnInd- PwrInd- RBE+ FLReset-
SlotPowerLimit 0.000W
DevCtl: Report errors: Correctable- Non-Fatal- Fatal-
Unsupported-
RlxdOrd- ExtTag- PhantFunc- AuxPwr- NoSnoop+
MaxPayload 256 bytes, MaxReadReq 512 bytes
DevSta: CorrErr+ UncorrErr- FatalErr- UnsuppReq+ AuxPwr-
TransPend-
LnkCap: Port #0, Speed 8GT/s, Width x8, ASPM L0s L1, Exit
Latency L0s <128ns, L1 <2us
ClockPM- Surprise- LLActRep- BwNot- ASPMOptComp+
LnkCtl: ASPM Disabled; RCB 64 bytes Disabled- CommClk-
ExtSynch- ClockPM- AutWidDis- BWInt- AutBWInt-
LnkSta: Speed 8GT/s, Width x8, TrErr- Train- SlotClk- DLActive-
BWMgmt- ABWMgmt-
DevCap2: Completion Timeout: Range B, TimeoutDis+, LTR-, OBFF
Not Supported
DevCtl2: Completion Timeout: 50us to 50ms, TimeoutDis-, LTR-,
OBFF Disabled
LnkCtl2: Target Link Speed: 8GT/s, EnterCompliance- SpeedDis-
Transmit Margin: Normal Operating Range,
EnterModifiedCompliance- ComplianceSOS-
Compliance De-emphasis: -6dB
LnkSta2: Current De-emphasis Level: -6dB,
EqualizationComplete+, EqualizationPhase1+
EqualizationPhase2+, EqualizationPhase3+,
LinkEqualizationRequest-
Capabilities: [100 v2] Advanced Error Reporting
UESta: DLP- SDES- TLP- FCP- CmpltTO- CmpltAbrt- UnxCmplt-
RxOF- MalfTLP- ECRC- UnsupReq- ACSViol-
UEMsk: DLP- SDES- TLP- FCP- CmpltTO- CmpltAbrt- UnxCmplt-
RxOF- MalfTLP- ECRC- UnsupReq- ACSViol-
UESvrt: DLP+ SDES+ TLP- FCP+ CmpltTO- CmpltAbrt- UnxCmplt-
RxOF+ MalfTLP+ ECRC- UnsupReq- ACSViol-
CESta: RxErr- BadTLP- BadDLLP- Rollover- Timeout- NonFatalErr-
CEMsk: RxErr- BadTLP- BadDLLP- Rollover- Timeout- NonFatalErr+
AERCap: First Error Pointer: 00, GenCap+ CGenEn- ChkCap+ ChkEn-
Capabilities: [300 v1] #19
```
For more information on the Highpoint 800 series RocketRAID:
[Highpoint 800 Series
Overview](http://www.highpoint-tech.com/USA_new/series-rr800-overview.htm)
And the 3700 series RocketRAID:
[Highpoint 3700 Series
Overview](http://www.highpoint-tech.com/USA_new/series-rr3700-overview.htm)
Thank you for your help!
--
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