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* [Bug 198975] Highpoint 840A RocketRAID Controller and drives are NOT detected by SCSI_HPTIOP kernel module
       [not found] <bug-198975-11613@https.bugzilla.kernel.org/>
@ 2022-08-06 13:50 ` bugzilla-daemon
  2022-11-19 17:40 ` bugzilla-daemon
  2024-09-05 22:02 ` bugzilla-daemon
  2 siblings, 0 replies; 3+ messages in thread
From: bugzilla-daemon @ 2022-08-06 13:50 UTC (permalink / raw)
  To: linux-scsi

https://bugzilla.kernel.org/show_bug.cgi?id=198975

Jaym12 (allhddcoumputer@gmail.com) changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
                 CC|                            |allhddcoumputer@gmail.com

--- Comment #7 from Jaym12 (allhddcoumputer@gmail.com) ---
I fixed this error(In reply to Matthias Lippert from comment #0)
> Hello,
> 
> This is my first kernel bugzilla report, so please have mercy ;-)
> 
> My freshly bought Highpoint 840A RocketRAID Controller and its 8 connected
> "Samsung 860 EVO" ssd harddrives are NOT detected by the "SCSI_HPTIOP"
> kernel low-level scsi driver module, but it seems to be the smaller brother
> of the already from kernel supported 3740A RocketRAID controller by
> Highpoint.
> The only differnence seems to be that the 840A supports only 6Gb/s per
> channel.
> Thats is also confirmed by the top down view onto the expansion card.
> In the upper right corner you can see the described dual product markings
> "RocketRAID 3740A/840A", so the layout and most likely also the raid
> processor of the controller has been used at least twice by Highpoint.
> My controllers firmware is the recent 1.0.0 version.
> I couldnt find any other driver module that is matching my controller more
> closely.
> The current published linux drivers by highpoint are useless under (Gentoo)
> Linux.
> The controller and its connected drives are working flawlessy under Windows
> 10, so its not damaged. I am using a "Gigabyte X99-SLI" motherboard with
> recent F24a bios version.
> I am also willingly able to provide regular dump logs to kernel developers
> for driver debugging.
> 
> I would be VERY thankful for including support into the next kernel for this
> cool piece of hardware!
> 
> 
> Top-down view onto the expansion card:
> 
> https://www.bhphotovideo.com/images/images1000x1000/
> highpoint_rocketraid_3740a_12gb_s_pcie_1269779.jpg
> 
> 
> dmesg outputs only this, then nothing else related to my controller:
> 
> RocketRAID 3xxx/4xxx Controller driver v1.10.0
> 
> 
> lspci -kvv outputs this:
> 
> 02:00.0 RAID bus controller: HighPoint Technologies, Inc. Device 0840 (rev
> a1)
>         Subsystem: HighPoint Technologies, Inc. Device 0000
>         Physical Slot: 6
>         Control: I/O+ Mem+ BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr-
> Stepping- SERR+ FastB2B- DisINTx-
>         Status: Cap+ 66MHz- UDF- FastB2B- ParErr- DEVSEL=fast >TAbort-
> <TAbort- <MAbort- >SERR- <PERR- INTx-
>         Latency: 0, Cache Line Size: 32 bytes
>         Interrupt: pin A routed to IRQ 11
>         NUMA node: 0
>         Region 0: Memory at d0900000 (64-bit, prefetchable) [size=1M]
>         Region 4: Memory at d0a00000 (64-bit, prefetchable) [size=256K]
>         Expansion ROM at dfe00000 [disabled] [size=128K]
>         Capabilities: [80] Power Management version 3
>                 Flags: PMEClk- DSI- D1+ D2- AuxCurrent=0mA
> PME(D0+,D1+,D2-,D3hot+,D3cold-)
>                 Status: D0 NoSoftRst- PME-Enable- DSel=0 DScale=0 PME-
>         Capabilities: [90] MSI: Enable- Count=1/32 Maskable+ 64bit+
>                 Address: 0000000000000000  Data: 0000
>                 Masking: 00000000  Pending: 00000000
>         Capabilities: [b0] MSI-X: Enable- Count=18 Masked-
>                 Vector table: BAR=0 offset=00038000
>                 PBA: BAR=0 offset=00039000
>         Capabilities: [c0] Express (v2) Endpoint, MSI 00
>                 DevCap: MaxPayload 512 bytes, PhantFunc 0, Latency L0s
> <128ns, L1 <2us
>                         ExtTag- AttnBtn- AttnInd- PwrInd- RBE+ FLReset-
> SlotPowerLimit 0.000W
>                 DevCtl: Report errors: Correctable- Non-Fatal- Fatal-
> Unsupported-
>                         RlxdOrd- ExtTag- PhantFunc- AuxPwr- NoSnoop+
>                         MaxPayload 256 bytes, MaxReadReq 512 bytes
>                 DevSta: CorrErr+ UncorrErr- FatalErr- UnsuppReq+ AuxPwr-
> TransPend-
>                 LnkCap: Port #0, Speed 8GT/s, Width x8, ASPM L0s L1, Exit
> Latency L0s <128ns, L1 <2us
>                         ClockPM- Surprise- LLActRep- BwNot- ASPMOptComp+
>                 LnkCtl: ASPM Disabled; RCB 64 bytes Disabled- CommClk-
>                         ExtSynch- ClockPM- AutWidDis- BWInt- AutBWInt-
>                 LnkSta: Speed 8GT/s, Width x8, TrErr- Train- SlotClk-
> DLActive- BWMgmt- ABWMgmt-
>                 DevCap2: Completion Timeout: Range B, TimeoutDis+, LTR-,
> OBFF Not Supported
>                 DevCtl2: Completion Timeout: 50us to 50ms, TimeoutDis-,
> LTR-, OBFF Disabled
>                 LnkCtl2: Target Link Speed: 8GT/s, EnterCompliance- SpeedDis-
>                          Transmit Margin: Normal Operating Range,
> EnterModifiedCompliance- ComplianceSOS-
>                          Compliance De-emphasis: -6dB
>                 LnkSta2: Current De-emphasis Level: -6dB,
> EqualizationComplete+, EqualizationPhase1+
>                          EqualizationPhase2+, EqualizationPhase3+,
> LinkEqualizationRequest-
>         Capabilities: [100 v2] Advanced Error Reporting
>                 UESta:  DLP- SDES- TLP- FCP- CmpltTO- CmpltAbrt- UnxCmplt-
> RxOF- MalfTLP- ECRC- UnsupReq- ACSViol-
>                 UEMsk:  DLP- SDES- TLP- FCP- CmpltTO- CmpltAbrt- UnxCmplt-
> RxOF- MalfTLP- ECRC- UnsupReq- ACSViol-
>                 UESvrt: DLP+ SDES+ TLP- FCP+ CmpltTO- CmpltAbrt- UnxCmplt-
> RxOF+ MalfTLP+ ECRC- UnsupReq- ACSViol-
>                 CESta:  RxErr- BadTLP- BadDLLP- Rollover- Timeout-
> NonFatalErr-
>                 CEMsk:  RxErr- BadTLP- BadDLLP- Rollover- Timeout-
> NonFatalErr+
>                 AERCap: First Error Pointer: 00, GenCap+ CGenEn- ChkCap+
> ChkEn-
>         Capabilities: [300 v1] #19
> 
> 
> Highpoints 800er series RocketRAID website:
> 
> http://www.highpoint-tech.com/USA_new/series-rr800-overview.htm
> 
> 
> Highpoints 3700er series RocketRAID website:
> 
http://www.highpoint-tech.com/USA_new/series-rr3700-overview.htm

> I have been facing the same issue.
> https://www.allhdd.com/seagate-st3000lm024-sata-6gbps-hdd/

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* [Bug 198975] Highpoint 840A RocketRAID Controller and drives are NOT detected by SCSI_HPTIOP kernel module
       [not found] <bug-198975-11613@https.bugzilla.kernel.org/>
  2022-08-06 13:50 ` [Bug 198975] Highpoint 840A RocketRAID Controller and drives are NOT detected by SCSI_HPTIOP kernel module bugzilla-daemon
@ 2022-11-19 17:40 ` bugzilla-daemon
  2024-09-05 22:02 ` bugzilla-daemon
  2 siblings, 0 replies; 3+ messages in thread
From: bugzilla-daemon @ 2022-11-19 17:40 UTC (permalink / raw)
  To: linux-scsi

https://bugzilla.kernel.org/show_bug.cgi?id=198975

Carol Jams (adnanshaoun582@gmail.com) changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
                 CC|                            |adnanshaoun582@gmail.com

--- Comment #8 from Carol Jams (adnanshaoun582@gmail.com) ---
(In reply to Jaym12 from comment #7)
> I fixed this error(In reply to Matthias Lippert from comment #0)
> > Hello,
> > 
> > This is my first kernel bugzilla report, so please have mercy ;-)
> > 
> > My freshly bought Highpoint 840A RocketRAID Controller and its 8 connected
> > "Samsung 860 EVO" ssd harddrives are NOT detected by the "SCSI_HPTIOP"
> > kernel low-level scsi driver module, but it seems to be the smaller brother
> > of the already from kernel supported 3740A RocketRAID controller by
> > Highpoint.
> > The only differnence seems to be that the 840A supports only 6Gb/s per
> > channel.
> > Thats is also confirmed by the top down view onto the expansion card.
> > In the upper right corner you can see the described dual product markings
> > "RocketRAID 3740A/840A", so the layout and most likely also the raid
> > processor of the controller has been used at least twice by Highpoint.
> > My controllers firmware is the recent 1.0.0 version.
> > I couldnt find any other driver module that is matching my controller more
> > closely.
> > The current published linux drivers by highpoint are useless under (Gentoo)
> > Linux.
> > The controller and its connected drives are working flawlessy under Windows
> > 10, so its not damaged. I am using a "Gigabyte X99-SLI" motherboard with
> > recent F24a bios version.
> > I am also willingly able to provide regular dump logs to kernel developers
> > for driver debugging.
> > 
> > I would be VERY thankful for including support into the next kernel for
> this
> > cool piece of hardware!
> > 
> > 
> > Top-down view onto the expansion card:
> > 
> > https://www.bhphotovideo.com/images/images1000x1000/
> > highpoint_rocketraid_3740a_12gb_s_pcie_1269779.jpg
> > 
> > 
> > dmesg outputs only this, then nothing else related to my controller:
> > 
> > RocketRAID 3xxx/4xxx Controller driver v1.10.0
> > 
> > 
> > lspci -kvv outputs this:
> > 
> > 02:00.0 RAID bus controller: HighPoint Technologies, Inc. Device 0840 (rev
> > a1)
> >         Subsystem: HighPoint Technologies, Inc. Device 0000
> >         Physical Slot: 6
> >         Control: I/O+ Mem+ BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr-
> > Stepping- SERR+ FastB2B- DisINTx-
> >         Status: Cap+ 66MHz- UDF- FastB2B- ParErr- DEVSEL=fast >TAbort-
> > <TAbort- <MAbort- >SERR- <PERR- INTx-
> >         Latency: 0, Cache Line Size: 32 bytes
> >         Interrupt: pin A routed to IRQ 11
> >         NUMA node: 0
> >         Region 0: Memory at d0900000 (64-bit, prefetchable) [size=1M]
> >         Region 4: Memory at d0a00000 (64-bit, prefetchable) [size=256K]
> >         Expansion ROM at dfe00000 [disabled] [size=128K]
> >         Capabilities: [80] Power Management version 3
> >                 Flags: PMEClk- DSI- D1+ D2- AuxCurrent=0mA
> > PME(D0+,D1+,D2-,D3hot+,D3cold-)
> >                 Status: D0 NoSoftRst- PME-Enable- DSel=0 DScale=0 PME-
> >         Capabilities: [90] MSI: Enable- Count=1/32 Maskable+ 64bit+
> >                 Address: 0000000000000000  Data: 0000
> >                 Masking: 00000000  Pending: 00000000
> >         Capabilities: [b0] MSI-X: Enable- Count=18 Masked-
> >                 Vector table: BAR=0 offset=00038000
> >                 PBA: BAR=0 offset=00039000
> >         Capabilities: [c0] Express (v2) Endpoint, MSI 00
> >                 DevCap: MaxPayload 512 bytes, PhantFunc 0, Latency L0s
> > <128ns, L1 <2us
> >                         ExtTag- AttnBtn- AttnInd- PwrInd- RBE+ FLReset-
> > SlotPowerLimit 0.000W
> >                 DevCtl: Report errors: Correctable- Non-Fatal- Fatal-
> > Unsupported-
> >                         RlxdOrd- ExtTag- PhantFunc- AuxPwr- NoSnoop+
> >                         MaxPayload 256 bytes, MaxReadReq 512 bytes
> >                 DevSta: CorrErr+ UncorrErr- FatalErr- UnsuppReq+ AuxPwr-
> > TransPend-
> >                 LnkCap: Port #0, Speed 8GT/s, Width x8, ASPM L0s L1, Exit
> > Latency L0s <128ns, L1 <2us
> >                         ClockPM- Surprise- LLActRep- BwNot- ASPMOptComp+
> >                 LnkCtl: ASPM Disabled; RCB 64 bytes Disabled- CommClk-
> >                         ExtSynch- ClockPM- AutWidDis- BWInt- AutBWInt-
> >                 LnkSta: Speed 8GT/s, Width x8, TrErr- Train- SlotClk-
> > DLActive- BWMgmt- ABWMgmt-
> >                 DevCap2: Completion Timeout: Range B, TimeoutDis+, LTR-,
> > OBFF Not Supported
> >                 DevCtl2: Completion Timeout: 50us to 50ms, TimeoutDis-,
> > LTR-, OBFF Disabled
> >                 LnkCtl2: Target Link Speed: 8GT/s, EnterCompliance-
> SpeedDis-
> >                          Transmit Margin: Normal Operating Range,
> > EnterModifiedCompliance- ComplianceSOS-
> >                          Compliance De-emphasis: -6dB
> >                 LnkSta2: Current De-emphasis Level: -6dB,
> > EqualizationComplete+, EqualizationPhase1+
> >                          EqualizationPhase2+, EqualizationPhase3+,
> > LinkEqualizationRequest-
> >         Capabilities: [100 v2] Advanced Error Reporting
> >                 UESta:  DLP- SDES- TLP- FCP- CmpltTO- CmpltAbrt- UnxCmplt-
> > RxOF- MalfTLP- ECRC- UnsupReq- ACSViol-
> >                 UEMsk:  DLP- SDES- TLP- FCP- CmpltTO- CmpltAbrt- UnxCmplt-
> > RxOF- MalfTLP- ECRC- UnsupReq- ACSViol-
> >                 UESvrt: DLP+ SDES+ TLP- FCP+ CmpltTO- CmpltAbrt- UnxCmplt-
> > RxOF+ MalfTLP+ ECRC- UnsupReq- ACSViol-
> >                 CESta:  RxErr- BadTLP- BadDLLP- Rollover- Timeout-
> > NonFatalErr-
> >                 CEMsk:  RxErr- BadTLP- BadDLLP- Rollover- Timeout-
> > NonFatalErr+
> >                 AERCap: First Error Pointer: 00, GenCap+ CGenEn- ChkCap+
> > ChkEn-
> >         Capabilities: [300 v1] #19
> > 
> > 
> > Highpoints 800er series RocketRAID website:
> > 
> > http://www.highpoint-tech.com/USA_new/series-rr800-overview.htm
> > 
> > 
> > Highpoints 3700er series RocketRAID website:
> > 
> http://www.highpoint-tech.com/USA_new/series-rr3700-overview.htm
> 
> > I have been facing the same issue.
> > https://www.allhdd.com/seagate-st3000lm024-sata-6gbps-hdd/

You can use https://www.allhdd.com/samsung-mz-77q4t0-sata-ssd/ drive it is
working fine for me.

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* [Bug 198975] Highpoint 840A RocketRAID Controller and drives are NOT detected by SCSI_HPTIOP kernel module
       [not found] <bug-198975-11613@https.bugzilla.kernel.org/>
  2022-08-06 13:50 ` [Bug 198975] Highpoint 840A RocketRAID Controller and drives are NOT detected by SCSI_HPTIOP kernel module bugzilla-daemon
  2022-11-19 17:40 ` bugzilla-daemon
@ 2024-09-05 22:02 ` bugzilla-daemon
  2 siblings, 0 replies; 3+ messages in thread
From: bugzilla-daemon @ 2024-09-05 22:02 UTC (permalink / raw)
  To: linux-scsi

https://bugzilla.kernel.org/show_bug.cgi?id=198975

Jack Hicks (jackhicks121@gmail.com) changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
                 CC|                            |jackhicks121@gmail.com

--- Comment #9 from Jack Hicks (jackhicks121@gmail.com) ---
Hello,

This is my first Bugzilla report, so I appreciate your patience!

I recently purchased a Highpoint 840A RocketRAID Controller with eight
connected Samsung 860 EVO SSDs . Unfortunately, the "SCSI_HPTIOP" kernel
low-level SCSI driver module does not detect this controller. It appears that
the 840A is a smaller version of the 3740A, which is already supported by the
kernel. The main difference seems to be that the 840A supports only 6Gb/s per
channel, as indicated by the product markings on the card.

I am currently using the latest firmware version 1.0.0 for the controller. I
couldn't find any other driver modules that might be compatible with my
controller. The drivers available from Highpoint for Linux do not work on
(Gentoo) Linux. The controller and SSDs
(https://serverorbit.com/solid-state-drives-ssd/sata-6gbps-ssd) are functioning
perfectly under Windows 10, so the hardware is not faulty. I am using a
Gigabyte X99-SLI motherboard with BIOS version F24a.

I am willing to provide regular dump logs for driver debugging if needed. I
would be extremely grateful if support for this hardware could be included in
the next kernel release!

Here is a top-down view of the expansion card for reference:
[Top-down view of the expansion
card](https://www.bhphotovideo.com/images/images1000x1000/highpoint_rocketraid_3740a_12gb_s_pcie_1269779.jpg)

Current dmesg output:
```
RocketRAID 3xxx/4xxx Controller driver v1.10.0
```

`lspci -kvv` output:
```
02:00.0 RAID bus controller: HighPoint Technologies, Inc. Device 0840 (rev a1)
        Subsystem: HighPoint Technologies, Inc. Device 0000
        Physical Slot: 6
        Control: I/O+ Mem+ BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr-
Stepping- SERR+ FastB2B- DisINTx-
        Status: Cap+ 66MHz- UDF- FastB2B- ParErr- DEVSEL=fast >TAbort- <TAbort-
<MAbort- >SERR- <PERR- INTx-
        Latency: 0, Cache Line Size: 32 bytes
        Interrupt: pin A routed to IRQ 11
        NUMA node: 0
        Region 0: Memory at d0900000 (64-bit, prefetchable) [size=1M]
        Region 4: Memory at d0a00000 (64-bit, prefetchable) [size=256K]
        Expansion ROM at dfe00000 [disabled] [size=128K]
        Capabilities: [80] Power Management version 3
                Flags: PMEClk- DSI- D1+ D2- AuxCurrent=0mA
PME(D0+,D1+,D2-,D3hot+,D3cold-)
                Status: D0 NoSoftRst- PME-Enable- DSel=0 DScale=0 PME-
        Capabilities: [90] MSI: Enable- Count=1/32 Maskable+ 64bit+
                Address: 0000000000000000  Data: 0000
                Masking: 00000000  Pending: 00000000
        Capabilities: [b0] MSI-X: Enable- Count=18 Masked-
                Vector table: BAR=0 offset=00038000
                PBA: BAR=0 offset=00039000
        Capabilities: [c0] Express (v2) Endpoint, MSI 00
                DevCap: MaxPayload 512 bytes, PhantFunc 0, Latency L0s <128ns,
L1 <2us
                        ExtTag- AttnBtn- AttnInd- PwrInd- RBE+ FLReset-
SlotPowerLimit 0.000W
                DevCtl: Report errors: Correctable- Non-Fatal- Fatal-
Unsupported-
                        RlxdOrd- ExtTag- PhantFunc- AuxPwr- NoSnoop+
                        MaxPayload 256 bytes, MaxReadReq 512 bytes
                DevSta: CorrErr+ UncorrErr- FatalErr- UnsuppReq+ AuxPwr-
TransPend-
                LnkCap: Port #0, Speed 8GT/s, Width x8, ASPM L0s L1, Exit
Latency L0s <128ns, L1 <2us
                        ClockPM- Surprise- LLActRep- BwNot- ASPMOptComp+
                LnkCtl: ASPM Disabled; RCB 64 bytes Disabled- CommClk-
                        ExtSynch- ClockPM- AutWidDis- BWInt- AutBWInt-
                LnkSta: Speed 8GT/s, Width x8, TrErr- Train- SlotClk- DLActive-
BWMgmt- ABWMgmt-
                DevCap2: Completion Timeout: Range B, TimeoutDis+, LTR-, OBFF
Not Supported
                DevCtl2: Completion Timeout: 50us to 50ms, TimeoutDis-, LTR-,
OBFF Disabled
                LnkCtl2: Target Link Speed: 8GT/s, EnterCompliance- SpeedDis-
                         Transmit Margin: Normal Operating Range,
EnterModifiedCompliance- ComplianceSOS-
                         Compliance De-emphasis: -6dB
                LnkSta2: Current De-emphasis Level: -6dB,
EqualizationComplete+, EqualizationPhase1+
                         EqualizationPhase2+, EqualizationPhase3+,
LinkEqualizationRequest-
        Capabilities: [100 v2] Advanced Error Reporting
                UESta:  DLP- SDES- TLP- FCP- CmpltTO- CmpltAbrt- UnxCmplt-
RxOF- MalfTLP- ECRC- UnsupReq- ACSViol-
                UEMsk:  DLP- SDES- TLP- FCP- CmpltTO- CmpltAbrt- UnxCmplt-
RxOF- MalfTLP- ECRC- UnsupReq- ACSViol-
                UESvrt: DLP+ SDES+ TLP- FCP+ CmpltTO- CmpltAbrt- UnxCmplt-
RxOF+ MalfTLP+ ECRC- UnsupReq- ACSViol-
                CESta:  RxErr- BadTLP- BadDLLP- Rollover- Timeout- NonFatalErr-
                CEMsk:  RxErr- BadTLP- BadDLLP- Rollover- Timeout- NonFatalErr+
                AERCap: First Error Pointer: 00, GenCap+ CGenEn- ChkCap+ ChkEn-
        Capabilities: [300 v1] #19
```

For more information on the Highpoint 800 series RocketRAID:
[Highpoint 800 Series
Overview](http://www.highpoint-tech.com/USA_new/series-rr800-overview.htm)

And the 3700 series RocketRAID:
[Highpoint 3700 Series
Overview](http://www.highpoint-tech.com/USA_new/series-rr3700-overview.htm)

Thank you for your help!

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2022-08-06 13:50 ` [Bug 198975] Highpoint 840A RocketRAID Controller and drives are NOT detected by SCSI_HPTIOP kernel module bugzilla-daemon
2022-11-19 17:40 ` bugzilla-daemon
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