[Bug 208215] New: HPSA P410 resetting logical Direct-Access never complete 5.7.1

[Bug 208215] New: HPSA P410 resetting logical Direct-Access never complete 5.7.1

[bugzilla-daemon]

https://bugzilla.kernel.org/show_bug.cgi?id=208215

            Bug ID: 208215
           Summary: HPSA P410 resetting logical Direct-Access never
                    complete 5.7.1
           Product: IO/Storage
           Version: 2.5
    Kernel Version: 5.7.1
          Hardware: All
                OS: Linux
              Tree: Mainline
            Status: NEW
          Severity: normal
          Priority: P1
         Component: SCSI
          Assignee: linux-scsi@vger.kernel.org
          Reporter: voronkovaa@gmail.com
        Regression: No

I have a problem with HPSA P410 on two of my nodes with Kernel
5.7.1-1.el7.elrepo.x86_64 with CentOS 7

Here are the logs:

2020-06-16T14:59:00.8117 warning kern kernel  [679613.058375] hpsa
0000:06:00.0: scsi 0:1:0:0: resetting logical  Direct-Access     HP      
LOGICAL VOLUME   RAID-0 SSDSmartPathCap- En- Exp=1
2020-06-16T14:59:23.3999 info kern kernel  [679635.647794] libceph: osd0 down
2020-06-16T14:59:23.3999 info kern kernel  [679635.648599] libceph: osd6 down
2020-06-16T14:59:24.4468 warning kern kernel  [679636.694762] rbd: rbd1:
encountered watch error: -107
2020-06-16T14:59:24.4886 warning kern kernel  [679636.736747] rbd: rbd2:
encountered watch error: -107
2020-06-16T14:59:28.4377 info kern kernel  [679640.685700] libceph: osd5 down
2020-06-16T14:59:36.6272 warning kern kernel  [679648.874179] hpsa
0000:06:00.0: Controller lockup detected: 0x0015002f after 30
2020-06-16T14:59:36.6272 warning kern kernel  [679648.875554] hpsa
0000:06:00.0: controller lockup detected: LUN:0000004000000000
CDB:01040000000000000000000000000000
2020-06-16T14:59:36.6272 warning kern kernel  [679648.875591] hpsa
0000:06:00.0: failed 15 commands in fail_all
2020-06-16T14:59:36.6272 warning kern kernel  [679648.876650] hpsa
0000:06:00.0: Controller lockup detected during reset wait
2020-06-16T14:59:36.6272 warning kern kernel  [679648.876655] hpsa
0000:06:00.0: scsi 0:1:0:0: reset logical  failed Direct-Access     HP      
LOGICAL VOLUME   RAID-0 SSDSmartPathCap- En- Exp=1
2020-06-16T14:59:36.6272 info kern kernel  [679648.876667] sd 0:1:0:2: Device
offlined - not ready after error recovery
2020-06-16T14:59:36.6272 info kern kernel  [679648.876672] sd 0:1:0:0: Device
offlined - not ready after error recovery
2020-06-16T14:59:36.6348 info kern kernel  [679648.883168] sd 0:1:0:0: Device
offlined - not ready after error recovery
2020-06-16T14:59:36.6348 info kern kernel  [679648.884214] sd 0:1:0:0: Device
offlined - not ready after error recovery
2020-06-16T14:59:36.6357 info kern kernel  [679648.885286] sd 0:1:0:1: Device
offlined - not ready after error recovery
2020-06-16T14:59:36.6367 info kern kernel  [679648.886297] sd 0:1:0:0: Device
offlined - not ready after error recovery
2020-06-16T14:59:36.6377 info kern kernel  [679648.887301] sd 0:1:0:2: Device
offlined - not ready after error recovery
2020-06-16T14:59:36.6395 info kern kernel  [679648.888269] sd 0:1:0:2: Device
offlined - not ready after error recovery
2020-06-16T14:59:36.6395 info kern kernel  [679648.889193] sd 0:1:0:3: Device
offlined - not ready after error recovery
2020-06-16T14:59:36.6419 info kern kernel  [679648.890076] sd 0:1:0:0: Device
offlined - not ready after error recovery
2020-06-16T14:59:36.6419 info kern kernel  [679648.891496] sd 0:1:0:0: Device
offlined - not ready after error recovery
2020-06-16T14:59:36.6447 info kern kernel  [679648.893012] sd 0:1:0:0: Device
offlined - not ready after error recovery
2020-06-16T14:59:36.6447 info kern kernel  [679648.894114] sd 0:1:0:0: Device
offlined - not ready after error recovery
2020-06-16T14:59:36.6466 info kern kernel  [679648.895182] sd 0:1:0:0: Device
offlined - not ready after error recovery
2020-06-16T14:59:36.6466 info kern kernel  [679648.896204] sd 0:1:0:2: [sdc]
tag#477 FAILED Result: hostbyte=DID_NO_CONNECT driverbyte=DRIVER_OK cmd_age=66s
2020-06-16T14:59:36.6489 info kern kernel  [679648.897223] sd 0:1:0:2: [sdc]
tag#477 CDB: Read(10) 28 00 00 ed 13 90 00 00 08 00
2020-06-16T14:59:36.6489 err kern kernel  [679648.898309] blk_update_request:
I/O error, dev sdc, sector 15537040 op 0x0:(READ) flags 0x0 phys_seg 1 prio
class 0
2020-06-16T14:59:36.6523 info kern kernel  [679648.899489] sd 0:1:0:0: [sda]
tag#469 FAILED Result: hostbyte=DID_NO_CONNECT driverbyte=DRIVER_OK cmd_age=70s
2020-06-16T14:59:36.6523 err kern kernel  [679648.899956] sd 0:1:0:0: rejecting
I/O to offline device
2020-06-16T14:59:36.6523 info kern kernel  [679648.900659] sd 0:1:0:0: [sda]
tag#469 CDB: Read(10) 28 00 14 78 2f e0 00 00 10 00
2020-06-16T14:59:36.6524 err kern kernel  [679648.901820] blk_update_request:
I/O error, dev sda, sector 929142240 op 0x0:(READ) flags 0x3000 phys_seg 1 prio
class 0
2020-06-16T14:59:36.6537 err kern kernel  [679648.903092] blk_update_request:
I/O error, dev sda, sector 343420896 op 0x0:(READ) flags 0x80700 phys_seg 2
prio class 0
2020-06-16T14:59:36.6537 info kern kernel  [679648.903138] sd 0:1:0:0: [sda]
tag#470 FAILED Result: hostbyte=DID_NO_CONNECT driverbyte=DRIVER_OK cmd_age=70s


/usr/sbin/hpssacli ctrl all show detail

Smart Array P410 in Slot 1
   Bus Interface: PCI
   Slot: 1
   Serial Number: PACCRID122902CV
   Cache Serial Number: PBCDH0CRH2K24K
   Controller Status: OK
   Hardware Revision: C
   Firmware Version: 6.64
   Rebuild Priority: Medium
   Expand Priority: Medium
   Surface Scan Delay: 3 secs
   Surface Scan Mode: Idle
   Parallel Surface Scan Supported: No
   Queue Depth: Automatic
   Monitor and Performance Delay: 60  min
   Elevator Sort: Enabled
   Degraded Performance Optimization: Disabled
   Inconsistency Repair Policy: Disabled
   Wait for Cache Room: Disabled
   Surface Analysis Inconsistency Notification: Disabled
   Post Prompt Timeout: 15 secs
   Cache Board Present: True
   Cache Status: OK
   Cache Status Details: The current array controller had valid data stored in
its battery/capacitor backed write cache the last time it was reset or was
powered up.  This indicates that the system may not have been shut down
gracefully.  The array controller has automatically written, or has attempted
to write, this data to the drives.  This message will continue to be displayed
until the next reset or power-cycle of the array controller.
   Cache Ratio: 25% Read / 75% Write
   Drive Write Cache: Disabled
   Total Cache Size: 512 MB
   Total Cache Memory Available: 400 MB
   No-Battery Write Cache: Disabled
   Cache Backup Power Source: Capacitors
   Battery/Capacitor Count: 1
   Battery/Capacitor Status: OK
   SATA NCQ Supported: True
   Number of Ports: 2 Internal only
   Driver Name: hpsa
   Driver Version: 3.4.20
   Driver Supports HPE SSD Smart Path: True
   PCI Address (Domain:Bus:Device.Function): 0000:06:00.0
   Sanitize Erase Supported: False
   Primary Boot Volume: logicaldrive 1 (600508B1001C3DAA9705279AD5D8DABA)
   Secondary Boot Volume: None

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[Bug 208215] HPSA P410 resetting logical Direct-Access never complete 5.7.1

[bugzilla-daemon]

https://bugzilla.kernel.org/show_bug.cgi?id=208215

Andrey Voronkov (voronkovaa@gmail.com) changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
           Hardware|All                         |Intel

--- Comment #1 from Andrey Voronkov (voronkovaa@gmail.com) ---
Seems like related: https://bugzilla.kernel.org/show_bug.cgi?id=199435

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