Re: Raven Ridge xhci_hcd not working: "Refused to change power state, currently in D3"

[Greg KH <gregkh@linuxfoundation.org>]

On Tue, May 21, 2019 at 04:49:14PM -0500, Adam Gausmann wrote:
> On my ThinkPad E585, with a Ryzen 5 2500U, my XHCI driver crashes when plugging in a device after switching power states, or during switching itself.
> 
> Steps to Reproduce: 
> 
> - Unplug the AC power, or start the computer with AC unplugged. If the computer has AC power at boot, it will work properly, but plugging it in after running unplugged will not.
> 
> The xhci_hcd and xhci_pci modules remain loaded after the error. Reloading them appears to reset it, and the scenarios above still apply as if the computer was just started.
> 
> These tests were performed with laptop_mode disabled; enabling it alters the behavior. I will test that more later.
> 
> Results:
> 
> The USB device fails to register, and `lsusb` remains unchanged. No other errors will appear after the first one occurs.
> One of two error messages will appear in kernel logs:
> 
> [   51.276650] xhci_hcd 0000:05:00.4: Refused to change power state, currently in D3
> [   51.276658] xhci_hcd 0000:05:00.3: Refused to change power state, currently in D3
> [   51.277051] xhci_hcd 0000:05:00.3: enabling device (0000 -> 0002)
> [   51.277074] xhci_hcd 0000:05:00.3: WARN: xHC restore state timeout
> [   51.277077] xhci_hcd 0000:05:00.3: PCI post-resume error -110!
> [   51.279316] xhci_hcd 0000:05:00.3: HC died; cleaning up
> [   51.288669] xhci_hcd 0000:05:00.4: enabling device (0000 -> 0002)
> 
> [ 5258.438021] xhci_hcd 0000:05:00.3: Refused to change power state, currently in D3
> [ 5258.438328] xhci_hcd 0000:05:00.4: Refused to change power state, currently in D3
> [ 5258.450026] xhci_hcd 0000:05:00.3: enabling device (0000 -> 0002)
> [ 5258.450511] xhci_hcd 0000:05:00.4: enabling device (0000 -> 0002)
> [ 5266.112941] xhci_hcd 0000:05:00.3: Error while assigning device slot ID
> [ 5266.112952] xhci_hcd 0000:05:00.3: Max number of devices this xHCI host supports is 64.
> [ 5266.112963] usb usb1-port2: couldn't allocate usb_device
> [ 5280.960968] xhci_hcd 0000:05:00.3: Error while assigning device slot ID
> [ 5280.960979] xhci_hcd 0000:05:00.3: Max number of devices this xHCI host supports is 64.
> [ 5280.960993] usb usb1-port2: couldn't allocate usb_device
> 
> Expected results: 
> 
> Device connects, powers on, and registers properly, showing up in `lsusb`.
> 
> Build: 
> 
> Linux 4.19.44_1 #1 SMP PREEMPT Wed Mar 27 20:41:38 UTC 2019 x86_64 GNU/Linux, with firmware 20181218

4.19 is pretty old for xhci and normal desktop systems.  Can you please
try 5.1 and see if that resolves the issue or not?

thanks,

greg k-h