* Hikmicro Mini2 V2: unable to enumerate USB device
@ 2025-07-17 12:06 Laurent Bigonville
2025-07-17 14:38 ` Greg KH
0 siblings, 1 reply; 3+ messages in thread
From: Laurent Bigonville @ 2025-07-17 12:06 UTC (permalink / raw)
To: linux-usb
Hello,
I just bought an Hikmicro Mini2 V2 USB thermal camera and the device is
not recognized
[ 64.039667] usb 3-2: new high-speed USB device number 11 using xhci_hcd
[ 64.245840] usb 3-2: New USB device found, idVendor=2bdf,
idProduct=0106, bcdDevice= 4.09
[ 64.245857] usb 3-2: New USB device strings: Mfr=1, Product=2,
SerialNumber=3
[ 64.245862] usb 3-2: Product: Thermal Imager
[ 64.245865] usb 3-2: Manufacturer: Hikmicro
[ 64.245868] usb 3-2: SerialNumber: XXXXXXXX
[ 65.817499] usb 3-2: USB disconnect, device number 11
[ 66.162197] usb 3-2: new high-speed USB device number 12 using xhci_hcd
[ 66.344529] usb 3-2: device descriptor read/64, error -71
[ 66.629395] usb 3-2: device descriptor read/64, error -71
[ 66.922427] usb 3-2: new high-speed USB device number 13 using xhci_hcd
[ 67.104880] usb 3-2: device descriptor read/64, error -71
[ 67.390254] usb 3-2: device descriptor read/64, error -71
[ 67.493238] usb usb3-port2: attempt power cycle
[ 68.151973] usb 3-2: new high-speed USB device number 14 using xhci_hcd
[ 68.152150] usb 3-2: Device not responding to setup address.
[ 68.354479] usb 3-2: Device not responding to setup address.
[ 68.560631] usb 3-2: device not accepting address 14, error -71
[ 68.747321] usb 3-2: new high-speed USB device number 15 using xhci_hcd
[ 68.747422] usb 3-2: Device not responding to setup address.
[ 68.950227] usb 3-2: Device not responding to setup address.
[ 69.152505] usb 3-2: device not accepting address 15, error -71
[ 69.152593] usb usb3-port2: unable to enumerate USB device
The device is not listed in lsusb after this
It's not clear whether the camera is a UVC one, but the device should
still appear, right?
An idea what to do?
Kind regards,
Laurent Bigonville
^ permalink raw reply [flat|nested] 3+ messages in thread
* Re: Hikmicro Mini2 V2: unable to enumerate USB device
2025-07-17 12:06 Hikmicro Mini2 V2: unable to enumerate USB device Laurent Bigonville
@ 2025-07-17 14:38 ` Greg KH
2025-07-17 20:55 ` Laurent Bigonville
0 siblings, 1 reply; 3+ messages in thread
From: Greg KH @ 2025-07-17 14:38 UTC (permalink / raw)
To: Laurent Bigonville; +Cc: linux-usb
On Thu, Jul 17, 2025 at 02:06:13PM +0200, Laurent Bigonville wrote:
> Hello,
>
> I just bought an Hikmicro Mini2 V2 USB thermal camera and the device is not
> recognized
>
> [ 64.039667] usb 3-2: new high-speed USB device number 11 using xhci_hcd
> [ 64.245840] usb 3-2: New USB device found, idVendor=2bdf, idProduct=0106,
> bcdDevice= 4.09
> [ 64.245857] usb 3-2: New USB device strings: Mfr=1, Product=2,
> SerialNumber=3
> [ 64.245862] usb 3-2: Product: Thermal Imager
> [ 64.245865] usb 3-2: Manufacturer: Hikmicro
> [ 64.245868] usb 3-2: SerialNumber: XXXXXXXX
> [ 65.817499] usb 3-2: USB disconnect, device number 11
> [ 66.162197] usb 3-2: new high-speed USB device number 12 using xhci_hcd
> [ 66.344529] usb 3-2: device descriptor read/64, error -71
> [ 66.629395] usb 3-2: device descriptor read/64, error -71
> [ 66.922427] usb 3-2: new high-speed USB device number 13 using xhci_hcd
> [ 67.104880] usb 3-2: device descriptor read/64, error -71
> [ 67.390254] usb 3-2: device descriptor read/64, error -71
> [ 67.493238] usb usb3-port2: attempt power cycle
> [ 68.151973] usb 3-2: new high-speed USB device number 14 using xhci_hcd
> [ 68.152150] usb 3-2: Device not responding to setup address.
> [ 68.354479] usb 3-2: Device not responding to setup address.
> [ 68.560631] usb 3-2: device not accepting address 14, error -71
> [ 68.747321] usb 3-2: new high-speed USB device number 15 using xhci_hcd
> [ 68.747422] usb 3-2: Device not responding to setup address.
> [ 68.950227] usb 3-2: Device not responding to setup address.
> [ 69.152505] usb 3-2: device not accepting address 15, error -71
> [ 69.152593] usb usb3-port2: unable to enumerate USB device
>
> The device is not listed in lsusb after this
>
> It's not clear whether the camera is a UVC one, but the device should still
> appear, right?
>
> An idea what to do?
What kernel version is this? The device really doesn't like to be read
from, does it work in any other machine? Plugged into a different
port/hub?
thanks,
greg k-h
^ permalink raw reply [flat|nested] 3+ messages in thread
* Re: Hikmicro Mini2 V2: unable to enumerate USB device
2025-07-17 14:38 ` Greg KH
@ 2025-07-17 20:55 ` Laurent Bigonville
0 siblings, 0 replies; 3+ messages in thread
From: Laurent Bigonville @ 2025-07-17 20:55 UTC (permalink / raw)
To: Greg KH; +Cc: linux-usb
Le 17/07/25 à 16:38, Greg KH a écrit :
> On Thu, Jul 17, 2025 at 02:06:13PM +0200, Laurent Bigonville wrote:
>> Hello,
>>
>> I just bought an Hikmicro Mini2 V2 USB thermal camera and the device is not
>> recognized
>>
>> [ 64.039667] usb 3-2: new high-speed USB device number 11 using xhci_hcd
>> [ 64.245840] usb 3-2: New USB device found, idVendor=2bdf, idProduct=0106,
>> bcdDevice= 4.09
>> [ 64.245857] usb 3-2: New USB device strings: Mfr=1, Product=2,
>> SerialNumber=3
>> [ 64.245862] usb 3-2: Product: Thermal Imager
>> [ 64.245865] usb 3-2: Manufacturer: Hikmicro
>> [ 64.245868] usb 3-2: SerialNumber: XXXXXXXX
>> [ 65.817499] usb 3-2: USB disconnect, device number 11
>> [ 66.162197] usb 3-2: new high-speed USB device number 12 using xhci_hcd
>> [ 66.344529] usb 3-2: device descriptor read/64, error -71
>> [ 66.629395] usb 3-2: device descriptor read/64, error -71
>> [ 66.922427] usb 3-2: new high-speed USB device number 13 using xhci_hcd
>> [ 67.104880] usb 3-2: device descriptor read/64, error -71
>> [ 67.390254] usb 3-2: device descriptor read/64, error -71
>> [ 67.493238] usb usb3-port2: attempt power cycle
>> [ 68.151973] usb 3-2: new high-speed USB device number 14 using xhci_hcd
>> [ 68.152150] usb 3-2: Device not responding to setup address.
>> [ 68.354479] usb 3-2: Device not responding to setup address.
>> [ 68.560631] usb 3-2: device not accepting address 14, error -71
>> [ 68.747321] usb 3-2: new high-speed USB device number 15 using xhci_hcd
>> [ 68.747422] usb 3-2: Device not responding to setup address.
>> [ 68.950227] usb 3-2: Device not responding to setup address.
>> [ 69.152505] usb 3-2: device not accepting address 15, error -71
>> [ 69.152593] usb usb3-port2: unable to enumerate USB device
>>
>> The device is not listed in lsusb after this
>>
>> It's not clear whether the camera is a UVC one, but the device should still
>> appear, right?
>>
>> An idea what to do?
> What kernel version is this? The device really doesn't like to be read
> from, does it work in any other machine? Plugged into a different
> port/hub?
This was 6.15.6, I tried with 6.12.37 on the same machine same problem.
The device works on my android smartphone. I plugged the device on my
desktop and it works on Windows.
On my desktop with 6.12.37, I get a different error in dmesg:
[ 125.969892] usb 1-9: new high-speed USB device number 18 using xhci_hcd
[ 126.089957] usb 1-9: device descriptor read/64, error -71
[ 126.314006] usb 1-9: device descriptor read/64, error -71
[ 126.805979] usb 1-9: new high-speed USB device number 19 using xhci_hcd
[ 126.926014] usb 1-9: device descriptor read/64, error -71
[ 127.149944] usb 1-9: device descriptor read/64, error -71
[ 127.254057] usb usb1-port9: attempt power cycle
[ 127.645932] usb 1-9: new high-speed USB device number 20 using xhci_hcd
[ 127.646058] usb 1-9: Device not responding to setup address.
[ 127.849893] usb 1-9: Device not responding to setup address.
[ 128.053960] usb 1-9: device not accepting address 20, error -71
[ 128.377946] usb 1-9: new high-speed USB device number 21 using xhci_hcd
[ 128.401717] usb 1-9: New USB device found, idVendor=2bdf,
idProduct=0102, bcdDevice= 4.09
[ 128.401729] usb 1-9: New USB device strings: Mfr=1, Product=2,
SerialNumber=3
[ 128.401732] usb 1-9: Product: Camera
[ 128.401735] usb 1-9: Manufacturer: HIK
[ 128.401738] usb 1-9: SerialNumber: EA2228627
[ 128.411139] usb 1-9: Found UVC 1.10 device Camera (2bdf:0102)
[ 195.050243] uvcvideo 1-9:1.1: Failed to query (130) UVC probe control
: -32 (exp. 34).
[ 195.051467] uvcvideo 1-9:1.1: Failed to query (130) UVC probe control
: -32 (exp. 34).
[ 195.052702] uvcvideo 1-9:1.1: Failed to query (130) UVC probe control
: -32 (exp. 34).
[ 195.054114] uvcvideo 1-9:1.1: Failed to query (130) UVC probe control
: -32 (exp. 34).
[ 195.055431] uvcvideo 1-9:1.1: Failed to query (130) UVC probe control
: -32 (exp. 34).
[ 195.056530] uvcvideo 1-9:1.1: Failed to query (130) UVC probe control
: -32 (exp. 34).
Here the device appears un lsusb, but UVC driver is not happy.
I applied quirks=0x02 to uvcvideo and I have "something" (that something
is not the same image as I get on windows though, on windows I get a
nice black/white image here it's a not so nice green image split in 3)
So I guess there are 2 issues here
For the 2nd issue, I not the only one it seems:
https://forums.raspberrypi.com/viewtopic.php?t=376245
^ permalink raw reply [flat|nested] 3+ messages in thread
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2025-07-17 14:38 ` Greg KH
2025-07-17 20:55 ` Laurent Bigonville
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